Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350
What's nearby
Cuauhnahuac Regional Museum - 3 min drive - 2.4 km
Forum Cuernavaca - 3 min drive - 2.8 km
AVERANDA - 4 min drive - 4.0 km
Galerias Cuernavaca Mall - 4 min drive - 4.4 km
Cuernavaca Cathedral - 5 min drive - 3.4 km
Getting around
Benito Juarez International Airport (MEX) - 91 min drive
Restaurants
el Camaron Guasaveño - 2 min walk
Taqueria Erendira - 5 min walk
Barbacoa Alex - 7 min walk
El Samborsito - 6 min walk
Carl's Jr. - 6 min walk
About this property
Casa Francisco Cuernavaca
Enjoy your visit to Cuernavaca with a stay at Casa Francisco Cuernavaca. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Primavera, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a children's pool are other highlights. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested on-site for the listed child breakfast fee.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Playground
What to do
Golfing nearby
Working away
Business centre
Meeting room
Conference space (1184 square feet)
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Mosquito nets
Fitness centre
2 outdoor pools
Banquet hall
Beaux Arts architecture
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free wired Internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Primavera – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 190 for children
Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
Late checkout can be arranged for an extra charge of MXN 500 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca
Frequently asked questions
Does Casa Francisco Cuernavaca offer free cancellation for a full refund?
Yes, Casa Francisco Cuernavaca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Francisco Cuernavaca?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Casa Francisco Cuernavaca?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Francisco Cuernavaca?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Francisco Cuernavaca?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of MXN 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability).
What is there to do at Casa Francisco Cuernavaca and nearby?
Casa Francisco Cuernavaca has 2 outdoor pools and a fitness centre, as well as a garden.
Are there restaurants at or near Casa Francisco Cuernavaca?
Yes, Primavera offers al fresco dining, international cuisine and garden views.
Does Casa Francisco Cuernavaca have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Casa Francisco Cuernavaca like?
Casa Francisco Cuernavaca is located on the boardwalk, a short 18-minute walk from Teopanzolco Archaeological Zone.
Casa Francisco Cuernavaca Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
16 December 2024
Nice hotel
Hotels very clean service was great. My room didn't have hot water but they fixed it the day after. Food was very good . Security guard at night was cool.
Hipolito
Hipolito, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Amazing customer service. They make you feel right at home.
It is a little noisy, but ok.
Delta
Delta, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Elia
Elia, 3-night trip
Verified Hotels.com guest review
4/10 Fair
19 November 2024
Israel
Israel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Jorge Daniel
Jorge Daniel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
sergio
sergio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Muy a gusto, la comida es deliciosa y el personal es muy atento y amable , las habitaciones son pequeñas pero cuentan con lo necesario para tener una estadía placentera.
MIREYA
MIREYA, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Isset
Isset, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Excelent
arturo
arturo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Rosa
Rosa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Alma
Alma, 2-night trip
Verified Hotels.com guest review
6/10 Good
7 September 2024
Good for a quick stop, a good night rest and that is it.
Hector
Hector, 1-night romance trip
Verified Expedia guest review
8/10 Very good
4 September 2024
Alejandro
Alejandro, 4-night trip
Verified Hotels.com guest review
6/10 Good
18 August 2024
Maria
Maria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
maria Angelica
maria Angelica, 1-night trip
Verified Hotels.com guest review
2/10 Poor
8 August 2024
Aldo
Aldo, 2-night trip
Verified Orbitz guest review
2/10 Poor
2 August 2024
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room.
- door locks borderline do not function. We’ve been locked out of our room several times.
- AC broken in our first room
- Fridge broken in our first room
- Door lock didn’t open 90% of the time in our first room
- Door lock didn’t open 50% of the time in our second room
- Door lock didn’t work at all on one keycard on our THIRD room
- Keycards have to be reprogrammed daily
- Several receptionists had bad attitude
- Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose.
- Blinds do not shut entirely
- Blind “rod” kept coming unhooked
- Bathroom door doesn’t latch/stay closed in our second room
- Sewage smell in bathrooms in 3 rooms
- Electrical outlet pulled away from wall in first room. Safety risk.
- Front desk staff argumentative and rude. Kitchen staff great.
- parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them.
Avoid at all costs.
Verified traveller
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
Azucena
Azucena, 4-night trip
Verified Orbitz guest review
8/10 Very good
31 July 2024
Leslie
Leslie, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
25 July 2024
Marco
Marco, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Todo excelente
Solo el vecino tenia l TV muy fuerte y se traspasa el ruido.
Nancy
Nancy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Victor y Catalina
Victor y Catalina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
Es muy buen lugar para pasar un fin de semana, las habitaciones son cómodas y las televisiones tienen servicio, sin embargo son algo pequeñas para poder pasar un rato cómodo en la habitación. Está pensado más que nada para que bajes a la alberca y pases un tiempo con tu familia, sin embargo se llena demasiado la alberca y no tienes mucho espacio para ti. El personal es cumplidor, no son extremadamente serviciales, pero si pides algo no vas a tener que esperar tanto tiempo para poderlo conseguir, aunque en ocasiones tienes que presionar un poco para que te envíen cosas del restaurante a tu habitación. Todo lo demás bastante agradable.