Mercure Melbourne Doncaster features a rooftop terrace and puts you within a 15-minute drive of Collins Street and Melbourne Cricket Ground. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chido Chido, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A 24-hour fitness centre and a bar/lounge are other highlights. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
183 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (AUD 25.00 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
Pool gate
What to do
Winery tours nearby
Working away
24-hour business centre
6 meeting rooms
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Bike storage
Pool loungers
Facilities
Built in 2021
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
24-hour fitness centre
An indoor pool
Bike parking
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Chido Chido – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido – On-site bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 33 per person
Credit card charges are subject to an extra charge of 1.4 per cent
Parking
Covered self-parking costs AUD 25.00 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER
Frequently asked questions
Does Mercure Melbourne Doncaster offer free cancellation for a full refund?
Yes, Mercure Melbourne Doncaster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Melbourne Doncaster?
Yes, there's an indoor pool.
Are pets allowed at Mercure Melbourne Doncaster?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne Doncaster?
Yes. Self-parking costs AUD 25.00 per night. Electric car charging is available.
What are the check-in and check-out times at Mercure Melbourne Doncaster?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Melbourne Doncaster?
No, this hotel doesn't have a casino, but Crown Casino (17-min drive) is nearby.
What is there to do at Mercure Melbourne Doncaster and nearby?
Mercure Melbourne Doncaster has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Mercure Melbourne Doncaster?
Yes, Chido Chido offers Mexican cuisine.
What's the area around Mercure Melbourne Doncaster like?
Mercure Melbourne Doncaster is in Doncaster, a short 1-minute walk from Doncaster Shopping Centre.
Mercure Melbourne Doncaster Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
13 December 2024
City view rooms are all window do sun shines in making room like an oven. All my chocolate samples melted as it takes aircon all evening to cool room down
Darren
Darren, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
XUQING
XUQING, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Bernard
Bernard, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
KOREAT
KOREAT, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Conference stay
Convenient as I was attending a work conference at the hotel. I did not get the car parking discount given to conference day only attendees, which was disappointing.
Also breakfast expensive for what it was. Pleasant staff.
Heather
Heather, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Clean up of breakfast venue could be faster
CHUI CHUI
CHUI CHUI, 1-night trip
Verified Expedia guest review
8/10 Very good
13 September 2024
Relaxing and restful
Matthew
Matthew, 2-night trip
Verified Expedia guest review
8/10 Very good
9 September 2024
Convenient for what need
Vanessa
Vanessa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Nice hotel with did and shopping options within walking distance.
Charles
Charles, 2-night trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Extremely well designed rooms. I wish I could take them with me everywhere.
Scott
Scott, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
X
Nadia
Nadia, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
9 August 2024
Maria Fatima
Maria Fatima, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
2 August 2024
michael
michael, 1-night trip
Verified Expedia guest review
6/10 Good
18 July 2024
Kate
Kate, 1-night trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Jing
Jing, 11-night trip
Verified Expedia guest review
2/10 Poor
14 July 2024
The manager was extremely rude
Bryan
Bryan, 1-night trip
Verified Wotif guest review
10/10 Exceptional
11 July 2024
Jacquelyn
Jacquelyn, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 May 2024
Good stay and excellent facilities
Franco
Franco, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 April 2024
Was a god experience with friendly staff and great service. The rooms were clean although it can be better with an additional bench in the room or bathroom to place bags. It’s close to a shopping centre with a range of options for eatery. Overall was a very pleasant stay.
Rochel
Rochel, 2-night business trip
Verified Expedia guest review
8/10 Very good
27 March 2024
Wun Tong
Wun Tong, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 March 2024
Great service. Early check in and complimentary food
Emma
Emma, 5-night trip
Verified Expedia guest review
6/10 Good
25 March 2024
No valet parking
Car / hotel entry difficult to find even with GPS
No shower cap
Long walk from room to lifts.
Restaurant staff and food were very good
Check out guy very helpful
Christina
Christina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 March 2024
We loved our stay here. Had everything we needed and was clean and simple.
The service was prompt and friendly.
The only points for improvement would be that the pool was cooler than we like (but probably fine for most people) and the dinner at the restaurant was appalling. The breakfast buffet was fine.
Simone
Simone, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
5 March 2024
Very convenient -‘d extremely accommodating at short notice.