Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Cancun Convention Center - 10 min walk - 0.9 km
Gaviota Azul Beach - 12 min walk - 1.0 km
Forum Beach - 12 min walk - 1.0 km
Chac Mool Beach - 17 min walk - 1.5 km
Tortuga Beach - 3 min drive - 2.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
Restaurants
Riu - 3 min walk
Starbucks - 5 min walk
Turquesa Restaurant - 3 min walk
Kawachi Specialty Restaurant - 3 min walk
Hotel Miramar - 3 min walk
About this property
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
At Hotel Riu Palace Las Americas - Adults Only- All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll be within a five-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. Don Roberto, one of 7 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a poolside bar and a health club. The pool and helpful staff get great marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
Languages
English, German, Spanish
At a glance
Hotel size
372 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
7 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
What to do
On the beach
Fitness classes
Beach volleyball
Kayaking
Sailing
Personal watercraft (motorised)
Snorkelling
Shopping
Bike rentals nearby
Golf lessons nearby
Scuba-diving nearby
Working away
Meeting room
Computer station
Conference space (2099 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Garden
Television in common areas
Piano
Health club
Adjacent to a golf course
3 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Art Deco architecture
Accessibility
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Partially open bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Don Roberto – This buffet restaurant serves breakfast, lunch and dinner.
Sakura – This diner specialises in Japanese cuisine and only serves lunch. Open daily.
Los Arcos – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Black & White – This steakhouse only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul
Frequently asked questions
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (11-min drive) are both nearby.
What is there to do at Hotel Riu Palace Las Americas - Adults Only- All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Las Americas - Adults Only- All Inclusive also has 5 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 7 on-site restaurants, featuring Japanese cuisine.
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Las Americas - Adults Only- All Inclusive like?
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 November 2024
Douglas
Douglas, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Raquel Aparecida
Raquel Aparecida, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Nice place. I’ll go back
Brennan
Brennan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Happy Traveler
This place is awesome. I highly recommended, best hotel I ever stayed at!
Swim up bar all you can drink. The service is fast , if you haven’t done a Rui resort your missing out!
Timothy A
Timothy A, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
First time at a RIU hotel, but definitely won’t be our last. Loved how all employees we happy and helpful, appears they love working there. Can’t wait to come back
GARY
GARY, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Hassan
Hassan, 4-night trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
No pudieron ayudarme con un problema de drenaje del inodoro.
Yo mismo lo resolvi
Lo reporte anteriormente en 6 ocaciones
ROBERTO
ROBERTO, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Efren
Efren, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Still a beautiful lady
There were a few nicks here and here that suggest that the property is ready for a face-lift, however, she is still a Beautyful lady, worth of another visit. Not one of those "me-too" properties.
cos
cos, 4-night trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
LUIZ C
LUIZ C, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
The food was amazing , and I am not a foodie . The pools were great . I was happy to see bottled beer also
Gary
Gary, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Alexander
Alexander, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Service, food area, in addition the RIU parties were a blast and views were amazing. But they need to invest in upgrading their furniture (sofa) in the rooms. Some food areas should have proper coverage as it is exposed.
margarita
margarita, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 August 2024
I really like how clean is. Staffing is cleaning all the time. Dinning options are typical for all inclusive resort. Big thank you for everything to Abu at the inside bar area
Sabina
Sabina, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Everything was perfect 👍
Firoozeh
Firoozeh, 8-night trip
Verified Expedia guest review
8/10 Very good
25 August 2024
Everything was good but It needs more adult entertainment instead of go to a different resort to enjoy a party
Enrique Martin
Enrique Martin, 4-night trip
Verified Expedia guest review
6/10 Good
25 August 2024
Me and my friend both got sick at this property from their food or drinks. I’ve been to Mexico abt 15 times and have never gotten sick until this trip to this resort. Also. Don’t use Mexico travel solutions for airport transportation. They never showed up to bring us back to airport and they are refusing refund
David
David, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 August 2024
I brought my daughter here for her graduation present. It was very safe. A few blocks from safe shopping. The staff was ver attentive and we felt at home.
Lynn
Lynn, 4-night trip
Verified Expedia guest review
6/10 Good
25 August 2024
Room was extremely musty made me sick for the first three nights, sheet and mattress had blood on it one chair on balcony was missing. Room 351
GARNETT
GARNETT, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Visiting every year and super excited
Olga
Olga, 7-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
We had an excellent time, fantastic views, pool and dining options. Definitely returning
Alan
Alan, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Very clean, elegant, nice bars, excellent restaurants and food options. We never had a bad meal, no matter the time of day. Staff was very kind and accommodating. When staying here, one should be prepared to tip whether in American or pesos. Other currencies are available through the exchange in the lobby. I have never been to a resort with this type of all around top service. The bartenders are top touch. It is very humid so be prepared for that. Great entertainment also. Breakfast and lunch has the best, freshly prepared food ive ever seen. The beaches and views are world class.