Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960
What's nearby
El Panchán - 6 min walk
Museo Del Textil - 16 min walk
Aluxes Eco Park - 4 min drive
Misol-Ha Waterfalls - 7 min drive
Palenque Archaeological Zone - 10 min drive
Getting around
Palenque, Chiapas (PQM-Palenque Intl.) - 8 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Cafe Jade
Restaurante Maya Cañada - 1 min walk
Mr. Taco - 7 min walk
Chivo's Mar & Tierra - 1 min walk
La Selva - 6 min walk
About this property
Hotel Chablis Palenque
Hotel Chablis Palenque is just 1.9 mi (3 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Kinich Kan Balam, which serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
51 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 2006
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
An outdoor pool
Banquet hall
Beaux Arts architecture
Accessibility
Accessible airport shuttle
Raised toilet seat
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board (on request)
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Kinich Kan Balam – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 205 for adults and MXN 205 for children
Airport shuttle service is offered for an extra charge of MXN 2400 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for MXN 100.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque
Frequently asked questions
Does Hotel Chablis Palenque offer free cancellation for a full refund?
Yes, Hotel Chablis Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Chablis Palenque?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Chablis Palenque?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Chablis Palenque?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Chablis Palenque?
Yes, an airport shuttle is available. The charge is MXN 2400 per vehicle one-way.
What are the check-in and check-out times at Hotel Chablis Palenque?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Chablis Palenque and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Chablis Palenque?
Yes, Kinich Kan Balam offers pool views.
Does Hotel Chablis Palenque have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Chablis Palenque like?
Hotel Chablis Palenque is in the heart of Palenque, a short 6-minute walk from El Panchán and 16 minutes' walk from Museo Del Textil.
Hotel Chablis Palenque Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
29 October 2024
Steve
Steve, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
Palenque inolvidable
Las fotos hacen justicia al establecimiento. La ducha muy cómoda y aunque no es necesaria siempre agua caliente, Es un hotel bien ubicado en la zona de La Cañada. Tiene una alberca muy agradable. Muy limpio en general. Las camas y almohadas muy confortables. Con aire acondicionado y abanico de techo. Contacten al profe Marco en el aeropuerto, tiene taxi, la mejor opción para conocer los alrededores.
Maria
Maria, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
Bit noisy if you're facing the street but a nice place all the same.
Michael
Michael, 2-night romance trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Disappointed the AC barely work, problems with bathroom too.
Jesenia
Jesenia, 1-night trip
Verified Expedia guest review
8/10 Very good
22 July 2024
Great little place to stay at.
Amalia
Amalia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Nice location
Martha
Martha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Restaurant at hotel was excellent and all staff very helpful and nice.
Colette
Colette, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
25 May 2024
Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.
Elizabeth
Elizabeth, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
We enjoyed the location, quietness, air conditioning, swimming pool, and overall cleanliness of the hotel. We highly recommend to others.
Richard
Richard, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
Chabliss Hapiness
Esther
Esther, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 April 2024
Sian
Sian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 March 2024
Love the location and the property, excellent attention to detail and staff was wonderful.
Janet
Janet, 2-night trip with friends
Verified Travelocity guest review
8/10 Very good
29 February 2024
Pool area very nice in the steamy beautiful jungle. Sitting out in that area in the morning for breakfast was lovely.
The staff was kind and helpful.
Nancy
Nancy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.
Eloise
Eloise, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 February 2024
Steve
Steve, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 January 2024
Nice, convenient and very clean, hospitality very nice and helpful.
Horacio
Horacio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 January 2024
ernestina
ernestina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 January 2024
Property is nicely located, older decor but in good condition and very clean. Has everything you need.
lois
lois, 2-night romance trip
Verified Expedia guest review
8/10 Very good
12 January 2024
Chablis is a very nice hotel. It’s clean, has great staff, their restaurant is very good and it’s in a great location. One of the best locations for Palenque and a great choice of hotel. They should invest in remodeling their restrooms as they’re a bit outdated, otherwise everything was great.
Iliana Jaime
Iliana Jaime, 3-night romance trip
Verified Expedia guest review
8/10 Very good
11 November 2023
Convenient and comfortable.
This is a comfortable, clean and safe place. Service was good and it was really nice to have an onsite restaurant during torrential rainfalls. There were also a number of other dining options close by.
Margaret L
Margaret L, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2023
It's a very good hotel, clean, safe, nice people, 2 minutes walk to ado bus station, 5 minutes walk to collectivo for the ruins, air conditioning excellent, it's very good for a 3 star hotel
KA FAI
KA FAI, 1-night family trip
Verified Expedia guest review
8/10 Very good
3 August 2023
Muy tranquila la zona
Jaime Soto
Jaime Soto, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
21 April 2023
Super friendly staff, and open- air hotel layout (with pool and water features) blended in well with surrounding jungle!
Dale
Dale, 2-night romance trip
Verified Expedia guest review
8/10 Very good
1 March 2023
Good location. Good hotel
John
John, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 November 2022
I liked that it was close to the city center (downtown) area, 5 to 10 minute walk. The walk at night is safe. Also ADO bus terminal is 2 blocks away