When you stay at Quest On William, you'll be in a great location, within a short 10-minute walk of Collins Street and Melbourne Central. Apartments feature bonuses such as kitchens and washers/dryers, along with LCD TVs and room service. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Flagstaff Station is 5 minutes and Melbourne Central Station is 11 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Thai, Vietnamese
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Property amenities
Internet
Free WiFi
Parking and transport
Secured covered self parking on site (AUD 48 per night)
Limited on-site parking
24 hours off-site parking within 755 ft (AUD 48 per night)
Kitchen
Fridge
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Toaster
Electric kettle
Coffee/tea maker
Dining
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Shower
Hairdryer
Towels provided
Free toiletries
Living spaces
Living room
Dining room
Entertainment
45-inch LCD TV with cable service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry service
Work spaces
1 meeting room
Desk
Conference space (861 square feet)
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Front desk (limited hours)
Location highlights
Near a metro station
Near a train station
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
68 rooms
14 floors
1 building
Built in 1997
Fees & policies
Refundable deposits
Deposit: AUD 500 per accommodation, per stay
Optional extras
Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
Credit card charges are subject to an extra charge
Parking
Covered self-parking costs AUD 48 per night with in/out privileges
Parking is available nearby and costs AUD 48 per night (755 ft away; open 24 hours)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne
Frequently asked questions
Does Quest On William offer free cancellation for a full refund?
Yes, Quest On William does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest On William?
Sorry, pets aren't allowed.
Is parking offered on site at Quest On William?
Yes. Self-parking costs AUD 48 per night. Parking spaces may be limited.
What are the check-in and check-out times at Quest On William?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Quest On William and nearby?
Maintain your daily exercise routine at the gym.
Does Quest On William have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Quest On William like?
Quest On William is a short 5-minute walk from Flagstaff Station and 9 minutes' walk from Melbourne Central.
Quest On William Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
4 December 2024
Raelene
Raelene, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Trip to concert at Marvel Stadium
The hotel is in an excellent location for our trip to Pearl jam at Marvel Stadium, and the room was very good with excellent facilities and the shower was great. The only downside was the noise. Our room was the tram side of the building and it was quite loud, and for some reason the plumbing is also very loud in the building. Overall we would stay again but request a room away from the William Street side of the building.
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Surprise package
Customer service was outstanding
Our room was extremely clean
Georgina
Georgina, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Kassandra
Kassandra, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Meyer
Meyer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Easy check-in, very clean & comfortable.
Lois
Lois, 1-night trip
Verified Wotif guest review
8/10 Very good
9 September 2024
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Danae
Danae, 1-night trip with friends
Verified Expedia guest review
6/10 Good
25 August 2024
The property is tired and needs some TLC. Good location with Tram station across the road and easy walking to dining and shopping options.
Kelly
Kelly, 3-night romance trip
Verified Wotif guest review
2/10 Poor
29 July 2024
Damon
Damon, 4-night trip
Verified Wotif guest review
8/10 Very good
27 July 2024
A nice room in a convenient location. Only let down was a smoker next door in a residential apartment that was part of the building.
Steve
Steve, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Staff were very friendly & helpful. Great location, we walked most places we visited.
Renae
Renae, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
21 July 2024
Very clean room, all staff were polite and friendly. Spacious and quiet. Definitely will be staying again.
Paul
Paul, 2-night trip
Verified Wotif guest review
10/10 Exceptional
14 July 2024
Good location. Helpful staff
Yew Hoong
Yew Hoong, 9-night trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Great location
Location was great, close to public transport.
Staff were very friendly and helpful.
The rooms were clean and comfortable.
Ron
Ron, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Michael
Michael, 1-night trip
Verified Wotif guest review
10/10 Exceptional
2 July 2024
Amazing service, checked us in early and catered to our every need ( which wasn’t many).
Great reception staff…
William
William, 5-night romance trip
Verified Expedia guest review
8/10 Very good
22 June 2024
Robyn
Robyn, 1-night trip
Verified Wotif guest review
10/10 Exceptional
18 June 2024
We stayed on Quest on William for 4 days. It is very quiet, convenient and comfortable. My staying here is just like my own home. The staff are very polite and friend. The smiling service makes us warm and happy. The transport near it is very convenient. We like it very much. The next time when we visit Melbourne, we hope to stay here again. Many thanks Quest on William. Many thanks Expedia's reliable service.
MIN
MIN, 3-night family trip
Verified Expedia guest review
4/10 Fair
11 June 2024
Blake
Blake, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 May 2024
Excellent
Shane
Shane, 1-night family trip
Verified Wotif guest review
6/10 Good
28 April 2024
It was very close to everything, right in the CBD, we had booked a one bedroom apartment with a queen bed but it was definitely more of a double bed so we found sleeping was pretty uncomfortable. The apartment was clean and spacious, just outdated.