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Crown Promenade Melbourne

3.5 star property

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In-room safe, WiFi, alarm clocks
Lobby
Exterior
Pool
Pool
At the Crown Promenade, relax by one of 25 indoor swimming pools or rejuvenate at the full-service spa. This stylish hotel in Southbank offers a restaurant, coffee shop/café, and bar/lounge as well as golfing on site and shopping on site. Guests have praised its convenient location near Melbourne Convention and Exhibition Centre.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Casino
  • Bar
  • Spa
  • Parking available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Full-service spa
  • Fitness centre
  • Sauna
  • Hot tub
  • Bar/lounge
  • Room service
  • Business centre
  • Terrace
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Living room
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service

Room options

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  • Pool
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  • Free WiFi
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8.8 out of 10, Excellent, 1,005 reviews
The price is NZ$193
includes taxes & fees
18 Jul - 19 Jul
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About the area

Map
Whiteman Street, 8, Melbourne, VIC, 3006

What's nearby

  • Crown Casino - 3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
  • Collins Street - 10 min walk - 0.9 km
  • Marvel Stadium - 17 min walk - 1.5 km
  • Melbourne Central - 19 min walk - 1.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 43 min drive
  • Flinders Street Station - 12 min walk
  • Spotswood Station - 12 min drive
  • Southern Cross Station - 16 min walk
  • Flagstaff Station - 19 min walk
  • Melbourne Central Station - 23 min walk
  • Parliament Station - 27 min walk

Restaurants

  • ‪Crown Entertainment Complex - ‬11 min walk
  • ‪KFC - ‬8 min walk
  • ‪Crown Atrium - ‬2 min walk
  • ‪Cafe Baci's - ‬5 min walk
  • ‪Velvet Bar - ‬4 min walk

About this property

Crown Promenade Melbourne

Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

More about this property

VISIBILITY

At a glance

Hotel size

    • 465 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Other information

    • Caters to LGBTQ guests
LOB_HOTELS

Property amenities

Food and drink

  • Bar/lounge
  • Room service

What to do

  • Tennis
  • Golfing
  • Shopping

Working away

  • Business centre

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker

Sleep well

  • Alarm clock

What to enjoy

  • Separate living room

Stay connected

  • WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
HELP_OUTLINE

Frequently asked questions

What are the check-in and check-out times at Crown Promenade Melbourne?

You can check in starting at 2 PM. Check-out time is 11 AM.

Is there an on-site casino at Crown Promenade Melbourne?

Yes, there's a casino.

What is there to do at Crown Promenade Melbourne and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Promenade Melbourne also has a casino and a sauna, as well as a fitness centre.

What's the area around Crown Promenade Melbourne like?

Crown Promenade Melbourne is a short 5-minute walk from Crown Casino and 6 minutes' walk from Melbourne Convention and Exhibition Centre.

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Crown Promenade Melbourne Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Two Day Shopping

Crown Promenade is a good place to stay for food and the ease of walking or taking a tram into the city.
Rhonda, 2-night trip

10/10 Exceptional

Top level accomodation location and service
Katrina, 1-night trip

10/10 Exceptional

Beautiful room & location
matt, 1-night trip

8/10 Very good

The staff were super friendly and helpful.
TANYA, 1-night trip

10/10 Exceptional

Fresh nice hotel and affordable
John, 4-night trip

10/10 Exceptional

Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Marama, 1-night trip

10/10 Exceptional

Great location
Lorin, 1-night trip

8/10 Very good

Easy walking distance to the cinema and restaurants
Sue, 1-night trip

10/10 Exceptional

Easy check in
Adam, 1-night trip

10/10 Exceptional

For a Friday night stay at this time of the year and breakfast included, the prize on Expedia was AMAZING
Sean, 1-night trip

10/10 Exceptional

Great location
john, 1-night trip

10/10 Exceptional

Staff are awesome, we had a room upgrade and a complementary bottle of bubbles for my sisters birthday which we greatly appreciated. The only thing I’d like to me to mention is the vents in the steam room need a clean, otherwise it is definitely our favourite place to stay in the city 😊
Coralie, 1-night trip

8/10 Very good

Great
Jenny, 1-night trip

8/10 Very good

The only downside was the limited and not very interesting In-room dining menu. Very limited healthy dinner options.
Martin, 2-night trip

10/10 Exceptional

Perfect location to walk most places, excellent service and rooms

10/10 Exceptional

Very good
Michael, 1-night trip

6/10 Good

Great location and staff. However the room was incredibly bland. And the shower needed the finesse of a safe robber to manage - 1mm either way in the hot tap was the difference between scolding hot enough to melt your skin off, or cold enough to be considered an ice bath.
Michael, 1-night trip

6/10 Good

Check the mini bar items

Hotel kind of rundown due to age but still convenient in terms of location. Room service didn't do proper check on mini bar as some drinks were opened and put back. We would have to pay for it if we did not do a check. Unacceptable. Timothy Liew, Singapore.
3-night trip

10/10 Exceptional

All good
Gary, 1-night trip

8/10 Very good

A little lacking

Comfort would benefit from improvements.
Lorraine, 1-night trip

8/10 Very good

All good
Sid, 1-night trip

6/10 Good

It was fine but not great. I received an upgrade which was nice but not mentioned at time of checkin. Room was a bit grim. Stains on floor. Staff checking in was unhelpful. I asked a question about the facility and they told me to google it. Weird and cold experience.
Brittney, 1-night trip

4/10 Fair

No in-room dining which is not advertised. Poor availability of pool.
Jenny, 3-night trip

4/10 Fair

Not happy with our stay this time. We have stayed at the Promenade for many years and were disappointed when we arrived to be informed there is no longer in-room dining. This is something that should be noted on the system as this has changed just as of a couple of months ago. If we had known this we would have stayed elsewhere
JOHN, 1-night trip

4/10 Fair

There was blood on my pillowcase, there was something smeared on the wall and toilet was continuously running.
Lisa, 2-night trip