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Hotel Hacienda Del Caribe

3.0 star property
Central hotel with outdoor pool, connected to a shopping centre, near Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Hacienda Del Caribe

Superior King | Terrace/patio
Courtyard
Exterior
Lobby sitting area
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Beach club nearby
  • Pool bar
  • Room service
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The price is NZ$117
includes taxes & fees
15 Jan - 16 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room selected at Check-in

Down duvets, in-room safe, laptop workspace, blackout curtains

Room selected at Check-in

Highlights

Air conditioning
Plasma TV
Blackout curtains
Down duvet
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Double Queen

Double Queen

Double Queen

Highlights

Air conditioning
Plasma TV
Blackout curtains
Down duvet
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | Terrace/patio

Superior King

Highlights

Balcony
Air conditioning
Plasma TV
Blackout curtains
Down duvet
Ceiling fan
Hairdryer
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

Down duvets, in-room safe, laptop workspace, blackout curtains

Room Superior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Superior

Down duvets, in-room safe, laptop workspace, blackout curtains

Double Room Superior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Suite Junior

Down duvets, in-room safe, laptop workspace, blackout curtains

Quadruple Suite Junior

  • Sleeps 4
  • 2 Queen Beds

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Air conditioning
24/7 front desk
7.8 out of 10, Good, (1170)
The price is NZ$103
includes taxes & fees
6 Feb - 7 Feb
Hotel Colonial Playa del Carmen
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About the area

Map
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Playacar Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 4 min walk
  • Mamitas Beach - 15 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km
  • Airport pickup service

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's Restaurant - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel Hacienda Del Caribe

When you stay at Hotel Hacienda Del Caribe, you'll be in a fantastic location, only a five-minute walk from Quinta Avenida and Playa del Carmen Main Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and location.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: noon
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach club nearby (surcharge)
  • Beach nearby
  • Golfing nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Down duvet
  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per room
  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children between the ages of 1 and 8 costs USD 25

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Del Caribe offer free cancellation for a full refund?
Yes, Hotel Hacienda Del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Del Caribe?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Hacienda Del Caribe?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Hacienda Del Caribe?
Sorry, there's no on-site parking at Hotel Hacienda Del Caribe.
Is an airport shuttle service offered by Hotel Hacienda Del Caribe?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 80 per room.
What are the check-in and check-out times at Hotel Hacienda Del Caribe?
Check-in start time: 4:00 PM; check-in end time: noon. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Hotel Hacienda Del Caribe?
No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.
What is there to do at Hotel Hacienda Del Caribe and nearby?
Have fun with nearby activities such as snorkelling and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Hacienda Del Caribe?
Yes, there's an on-site restaurant.
What's the area around Hotel Hacienda Del Caribe like?
Hotel Hacienda Del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Maritime Terminal. Travellers give top marks for the hotel's prime location.

Hotel Hacienda Del Caribe Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

When we arrived the room had strong smell of urine. We weren't sure if it was from the bathroom or the space outside the bathroom window. It eventually dissipated. Room was spacious bathroom was smaller than expected. The parking lot was closed which required that we park on the street several blocks away.
James, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent as always.
Patricia L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great, as usual.
1-night trip
Verified Hotels.com guest review

6/10 Good

A well located Mexican gem
This is a lovely, quaint, Mexican-style hotel. The staff was great and very attentive. The hotel is very clean and located centrally in Playa del Carmen - close to the beach, the bus station and 5th Ave. If you are looking for a modern, American-style hotel, this is not for you. You may need to ask for hand towels and supply your own water but the location, the staff and the genuine atmosphere are wonderful.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed my stay and will do again if the price is right
James, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Room was alittle hot
Edolina, 2-night family trip
Verified Expedia guest review

4/10 Fair

I used it just for a night but the hotel doesn't have elevators , so first I ask for 1st floor room but they didnt have any available, so I have to take a bike suitcase, and all the other suitcases to the 3rd floor alone in a narrow stairs. Nobody offers any help. Definitively I am not going to recommend this hotel .
Jose Meza, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed my stay
David, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Buena atención, limpieza, equipamiento y amenidades adecuadas
Erick, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Nelly, 2-night trip
Verified Expedia guest review

8/10 Very good

Arrived late the checkin lady was pleasant. She put us up on 3 rd floor - NO Elevator!
Norma, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Cozy, not too flashy, shower was like a 6.5/10, the rest had good decor 8/10.
Charles, 1-night romance trip
Verified Expedia guest review

6/10 Good

Good location, check in is at 4pm, spotty wifi, small pool and no elevator. Bed was hard.
marco, 1-night family trip
Verified Expedia guest review

8/10 Very good

Gardens, plants and flowers excellent but rooms need a little makeover. Curtains, windows scuffing on walls need to be taken care of
Lydia, 4-night family trip
Verified Expedia guest review

6/10 Good

astsony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenient for early ADO travel
matthew, 1-night trip
Verified Orbitz guest review

8/10 Very good

I liked that it was one block from the beach.. i did not like that it had no mini fridge or no microwave
Elsa, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Graciela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I would highly recommend staying here it is so central to everything. Fifth Avenue and central where all the entertainment is and you're a very short walk to the beach. Also a very short walk away from some delicious very cheap food, where the locals eat. Franco was absolutely amazing. Helping me to catch a collectivo for the first time even writing down instructions for the driver to let him know that I wanted to go to Cenote Azul. Excellent service. Very quiet at night but very close to absolutely everything that you need. Highly recommended.
Karen, 2-night trip
Verified Wotif guest review

10/10 Exceptional

I stay here every time I need an early morning ride from ADO. it's super convenient, clean, and not overpriced
matthew, 1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Nice hotel
Like this little hotel it clean right in town close to beach and Ado .
Norma J, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel next to all the action
Ixah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean older hotel well kept quiet
Older couple needed ground float ck in told none available but then he looked again and gave us a ground floor no elevator here . Place as very clean for as old as it is . Nice Mexican decor. No complaints stated one nite .
Norma J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

El hotel a máximo 10 min caminando de lo que puedas necesitar… farmacias, tiendas, souvenirs, la playa, restaurantes etc. El único punto en contra es que no cuenta con estacionamiento pero todo lo demás muy bien. El hotel es bonito, con lo esencial. Los chicos de recepción educados aunque no muy amigables, de ahí en fuera el demás staff muy bien.
Verified Expedia guest review