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Ambassador Thermal Motel

3.5 star property
Hotel with 2 outdoor pools, near Polynesian Spa

Choose dates to view prices

Ambassador Thermal Motel, located in the city center, offers a warm welcome with laundry facilities and free in-room WiFi. Enjoy 2 outdoor pools and an indoor pool, plus take advantage of luggage storage and tour/ticket assistance. Helpful staff have left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Laundry facilities

Main amenities (8)

  • Daily housekeeping
  • 2 outdoor pools and indoor pool
  • Children's pool
  • Front desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children's pool
  • Kitchen
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$152
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Studio, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
2 bedrooms
  • 96 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

Basic Studio, Multiple Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
2 bedrooms
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
2 bedrooms
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

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The price is NZ$133
includes taxes & fees
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About the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.3 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Night Market - 6 min walk - 0.6 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Aroma Cafe - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Fat Dog Cafe & Bar - ‬6 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Barrel & Co - ‬5 min walk

About this property

Ambassador Thermal Motel

When you stay at Ambassador Thermal Motel, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can take a dip in one of 2 outdoor pools, and freebies such as WiFi and self-parking are added perks. An indoor pool and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and location.

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking within 16 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • 2 outdoor pools
  • An indoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch TV
  • Cable/satellite TV channels

Home comfort

  • Heating
  • Fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • Breakage deposit: NZD 100 per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 March to 10 April:
  • One of the swimming pools

Policies

This property does not have lifts.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel offer free cancellation for a full refund?

Yes, Ambassador Thermal Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ambassador Thermal Motel?

Yes, there are 2 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Ambassador Thermal Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Ambassador Thermal Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Ambassador Thermal Motel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an indoor pool.

Does Ambassador Thermal Motel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.

What's the area around Ambassador Thermal Motel like?

Ambassador Thermal Motel is in Inner City, a short 8-minute walk from Polynesian Spa and 5 minutes' walk from Eat Street. Travellers say that this hotel is in a good location.

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Reviews

Ambassador Thermal Motel Reviews

8.4

Very good

8.4

Cleanliness

8.8

Location

8.8

Staff & service

7.6

Eco-friendliness

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers a range of heated pools, including a mineral pool and spa pool, which were enjoyed by guests. (24 reviews)
  • The spa and thermal pools were a highlight, offering a wonderful experience for guests. (11 reviews)
  • The hot tub was the hottest and most enjoyable one experienced at any property/motel. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Children
Restaurant
Spa
Lake
Family friendly
Accomodation Type
Parking

Reviews

10/10 Exceptional

Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Lesley, 1-night trip

10/10 Exceptional

Overall good stay
Allison, 1-night trip

6/10 Good

The room we had was pretty dark, and right outside the spa pool so when people started using it it woke you up. The bed felt similar to a camp bed but was okay for a larger person to sleep on so can't complain too much. Shower didn't have good pressure, but there was one at least! For the price we paid, it did the job!
Jen, 1-night trip

10/10 Exceptional

Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again.
Ngaio, 1-night trip

8/10 Very good

Motel could do with a refresh, but was clean and tidy enough with good facilities and service.
Gay, 2-night trip

10/10 Exceptional

Great large family accomodation, friendly, informative staff, would stay again if in the area. Close to water front and play ground for families with children.
Johanna, 1-night trip

10/10 Exceptional

Love the themal pools. The staff are friendly and helpful. Walking distance to eat street and the lake.
Kevin, 2-night trip

10/10 Exceptional

The bed was really comfortable and the staff are friendly and easy going. Felt really at home.
Jordan, 7-night trip

10/10 Exceptional

Great place if you have a budget, pool was quiet and really nice.
Austin, 2-night trip

10/10 Exceptional

Superb location , super fast internet and big rooms with lovely staff.
Mariam, 5-night trip

8/10 Very good

Great staff. Loved the view from the room.
Kirsty, 2-night trip

10/10 Exceptional

Nice and comfortable, clean and warm, very polite and helpful staff. We will definitely be back
Robyn, 4-night trip

8/10 Very good

Nice stay - thank you
Kataraina, 1-night trip

10/10 Exceptional

Was so close to everything really enjoyed our stay
Della, 3-night trip

10/10 Exceptional

Family stay

Lovely clean room. Warm and comfortable. Great location, lovely view. Very friendly.
Ruth, 3-night trip

10/10 Exceptional

Really enjoyed the thermal pool. Great experience on a cold moon lite night.
Juan, 3-night trip

10/10 Exceptional

It was a really good property to stay at for one night
Omair, 1-night trip

8/10 Very good

Warm pool and lovely thermal pool. Rooms are big
Abby, 4-night trip

10/10 Exceptional

Everything was perfect
Sifaga, 3-night trip

8/10 Very good

Like the location & good view.
Denis, 2-night trip

6/10 Good

Perfect location as you can walk to restaurants, the lake etc. Staff were friendly. The bathroom ceiling was covered in mould and the curtains ripped so if you’re wanting luxury, this is not the place to stay however you get what you pay for.
Rebecca, 2-night trip

10/10 Exceptional

Excellent location near the waterfront. Walkable to everything in town, including Eat Street. Will definitely stay again.
Damon, 1-night trip

10/10 Exceptional

Everything in New Zealand is incredible
Eric, 3-night trip

8/10 Very good

Very quiet and convenient
Sandra, 1-night trip

6/10 Good

Clean budget hotel

Nice budget hotel with everything you need for a comfortable stay.
Colin J, 1-night trip