See all properties

citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Hotel with restaurant, near KLCC Park

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Exterior
Check-in/check-out kiosk
Exterior
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
The price is NZ$106
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room

King Room

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast served

The Kuala Lumpur Journal

Pool
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1004)
The price is NZ$134
includes taxes & fees
13 Feb - 14 Feb
The Kuala Lumpur Journal
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 15 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Suria KLCC Shopping Centre - 4 min drive
  • Petronas Twin Towers - 4 min drive
  • KLCC Park - 4 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Kuala Lumpur Pasar Seni Station - 15 min walk
  • Kuala Lumpur KTM Komuter Station - 20 min walk
  • Imbi Station - 13 min walk
  • Bukit Bintang Station - 13 min walk
  • Raja Chulan Station - 16 min walk

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬2 min walk
  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪8Haus 八號 - ‬7 min walk
  • ‪Breakfast Spot - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

At citizenM Kuala Lumpur Bukit Bintang, you'll be a short five-minute drive from Petronas Twin Towers and KLCC Park. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Belle Époque hotel is also a short five-minute drive from Berjaya Times Square and Pavilion Kuala Lumpur. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Guests traveling with a service animal must contact the property prior to arrival.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall
  • Belle Époque architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Raised toilet seat
  • Low-height bed
  • Height-adjustable showerheads
  • Grab bar in shower
  • Roll-in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM – On-site bar. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 35 per person
  • Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
  • Late checkout can be arranged for an extra charge of MYR 100 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?
Yes, there's free self parking.
What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Kuala Lumpur Bukit Bintang like?
CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 15-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

High tech but lacking the basics
The hotel was ok and used technology to control everything in the room. It had a co-working area, a kitchen and friendly staff. Room was a decent size with good aircon and easy controls. Where it falls short is the shower was lukewarm and every time I wanted a hot drink I had to go downstairs and use the hot water dispenser which also only distributed WARM water. As someone who relies on medicine that requires hot water this was very inconvenient at times. The bathroom was very small and left very little room to get dry. I had to step outside of the bathroom to dry off. That combined with the lukewarm shower is one reason for this rating. Oh and the 'garden view' room faces an indoor terrace where you can't see outside and you can't tell if it's light or dark ir what the weather is like. So the hotel was ok but really needs an extra focus on the basics.
Janine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The single best staff we’ve ever encountered.
We have been traveling the world for one year straight. We stayed at the CitizenM for nine nights during our recent visit. The staff at the hotel has been, by, the best trained, most hospitable and accommodating, and friendliest staff we’ve ever encountered. Hotel has an excellent location, a great lobby with great work and seating areas, great art and decor (take the art tour inside the property), a full-service bat and an excellent snack and meal menu. Staff went out of the way to make us feel like VIPs. Red carpet was out 24/7. Sad to leave. What an exemplary experience. Kudos to each and every staff member. We miss you all already. Our very highest recommendation. Would only stay here when we return to Kuala Lumpur.
Jeffrey, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Prime location & enjoyable stay
Excellent location with clean and very trendy look. The rooms are small though they are well designed to accommodate lots of luggage (e.g., drawers underneath bed). Loved our stay here!
Alexandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Arlene, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

2/10 Poor

Cleanliness standards have fallen
Cleanliness standards have fallen drastically. Stayed here last year for a few nights on a business trip and loved it. Sadly, won’t stay again. Left after first night, didn’t stay for second - too filthy.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, good location
Great location at the bottom of Jalan Alor. There's also a bunch of cute hipster restaurants across the street. The imbi station (of the monorail) is pretty close if you want to hop on the monorail. A quick drive/easy walk to Chinatown. The staff are great. I was having trouble getting my phone to connect with their TV and she spent ages trying to fix it, until we determined that it was the TV's fault, so they moved me. I asked for somewhere to leave my bag (I had a 9pm flight home) and they held my luggage and also let me use a shower in the conference room area so I could freshen up before my flight.
Sara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Youming, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Near all the hustle and bustle of KL but located on the more quieter side. Close to your favourite malls, masjids and many attar tons like Batu Caves, KLCC, Petronas, Tower of KL etc Staff were friendly. Love how modernised the rooms were.
Zeeshan, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Good
karma, 1-night trip
Verified Expedia guest review

6/10 Good

There’s stains and dirt in the room, the curtains and the bed. Def not clean at all.
Wan Ting Traclynn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Atousa, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overall, CitizenM is a standard brand globally, so there are no surprises. The location on this one was decent, right next to the street food market which is a must-go. Also many other places nearby to visit, metro is close by, center is not far. The thing that really was a minus was the cleanliness of the bathroom. We found a used plaster in the shower from the previous person that was just missed, which means it wasn’t really cleaned properly. Floor also looked a bit unclean, we had slippers on all the time. Other than that, up to all the standards citizenM has, not bad not amazing either. Prize was quite good for the dates we stayed, as well. Finally, another negative point was check-in. We arrived 2 hours after. He kin time and first we were told the room was not ready, but we were lucky that one room just got cleaned shortly after.
Efstathios, 3-night trip
Verified Expedia guest review

8/10 Very good

Property was centrally located and was in an excellent location and walkable to everything. The downside is picture on the website of the room I paid for was probably taken with a widelense camera, not quite accurate. It is extremely compact. The bathroom is extremely small and the sink is in the hall way. When you try to take a shower, it's rather hard to maneuver. I would return to this hotel because of the location but would definitely upgrade to a larger room if available, otherwise, the location does not make up for the compactness of the rooms.
Juliana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dona Satria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Free indoor parking. Modern. Nice decor.
Shuan Yee, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice place and spacious. Very helpful staff. Clean place.
Flora, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

amir, 2-night trip
Verified Expedia guest review

10/10 Exceptional

NICK, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 3-night trip
Verified Expedia guest review

8/10 Very good

I like the deco of the hotel looks very chic and cosy. The bed are comfortable, room was nice and clean. Location of the hotel are superb! The only downside is the hotel crew…they need to be more friendly, helpful, customer service oriented and vibrant!
Noor Irdawati, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beng Cheong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short walk to Jalan Alor food street Very cool set up bedroom window to w garden view on high floor Tablet controls everything The whole design and vibe of hotel, lobby, etc is very good Safe in room Complimentary water
Rannie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

anything is good look new model...
BENG, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice and affordable option. Rooms are tech led and convenient, although two adults can be a tight squeeze. Occasional issues with some of the TV channels but the facilities were overall excellent and great value for money. View of petronas towers and the huge bed itself were the main highlights. Located conveniently within bukit bintang with 2 supermarkets next door.
Zain, 5-night family trip
Verified Expedia guest review