315 Calle Fortaleza, Old San Juan, San Juan, 00901
What's nearby
Port of San Juan - 6 min walk
San Juan Gate - 8 min walk
Castillo San Felipe del Morro - 18 min walk
Pan American Pier - 3 min drive
Puerto Rico Convention Center - 6 min drive
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive
Restaurants
Raíces - 3 min walk
Pirilo Pizza Rústica - 1 min walk
Starbucks - 2 min walk
Muelle 13 - 3 min walk
Cafeteria Mallorca - 2 min walk
About this property
Fortaleza Suites
Fortaleza Suites puts you a short five-minute drive from Port of San Juan and Pan American Pier. This Colonial guest house is also within a short drive of Condado Beach and Distrito T-Mobile. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
14 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
24-hours off-site parking nearby (USD 20.07 per day); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Shared microwave
Water dispenser
What to do
Beach nearby
Bike rentals nearby
Scooter/moped hire nearby
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Colonial architecture
Accessibility
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Step-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Housekeeping (on request)
Fees & policies
Refundable deposits
A damage deposit of USD 60.00 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs USD 20.07 per day (689 ft away; open 24 hours)
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Frequently asked questions
Does Fortaleza Suites offer free cancellation for a full refund?
Yes, Fortaleza Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fortaleza Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fortaleza Suites?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Fortaleza Suites?
Check-in start time: 3 PM; check-in end time: 12:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Fortaleza Suites?
No, this guest house doesn't have a casino, but Casino Metro (5-min drive) and Sheraton Casino (5-min drive) are both nearby.
What is there to do at Fortaleza Suites and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Fortaleza Suites like?
Fortaleza Suites is in Old San Juan, a short 6-minute walk from Port of San Juan and 6 minutes' walk from San Juan Ferry Dock. The local area is walkable and popular for its beaches.
Fortaleza Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2024
Hernan
Hernan, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 December 2024
Mirtelina
Mirtelina, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 December 2024
Good location but very basic amenities
Elnia
Elnia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 December 2024
Jeannette
Jeannette, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Carlos
Carlos, 1-night family trip
Verified Hotels.com guest review
6/10 Good
30 November 2024
SMSLL
The location is great but this is the tiniest hotel room I have ever imagined. It can't be more than 8 ft by 8 ft with an attached bathroom. There was absolutely no place to open up a suitcase and leave it open. You have to haul your suitcase onto the bed and repack everything before you can find a place to put
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Weird washroom requirements
I liked the retro look of the place. It was gross and uncomfortable to read on the room signs that stool paper after wiping needs to be placed in the trash and not flushed.
Newton
Newton, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Ireneusz
Ireneusz, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 November 2024
Melinda
Melinda, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Stained Glass door room stay
It was nice. But there needs to be a work table in the room. I had to work on the luggage rack, it was hard. I work early, so worked in lobby in the dark, as lights are not on until 8a. Also, the pipe drips in that room from ceiling so had to have towels along the floor so would not slip and fall, plus it is rude awakening in middle of night to step in cold water. Other than that, it was nice
Jerry
Jerry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Wonderful time in old San Juan
It was amazing. The presidente suite was better than expected. The apartment was well equipped, clean, abc had the most comfortable beds. My kids loved the loft area and everyone enjoyed the balcony. Everyone was very nice and having coffee in the morning was a nice touch. Would definitely stay here again.
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Our favorite place to stay.
This is our place to stay always when in old San Juan. We were never disappointed. Highly recommending.
Katarzyna
Katarzyna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
david
david, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 November 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
kristian
kristian, 4-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
The Puerto Rican experience
First time renting in Old San Juan, if you want to experience what life in Puerto Rico is like for the locals, this is it. Don’t expect a luxury resort style stay, it’s an old building but decent. All the bars, shops, and restaurants are within walking distance. It’s not a five star but it’s a local experience if you’re ok with experiencing what life is on the island.
Richard
Richard, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Great location. Taxi had a hard time finding it as there isn’t an obvious sign. Room was smaller but fine. AC couldn’t go below 70 and was still pretty warm in there. We had no exterior windows. We were next to front desk. Very loud when ppl came back to hotel and going to their rooms. No sound proofing at all. Construction during the day.
Cedar Felice
Cedar Felice, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 November 2024
Vicmael
Vicmael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Extremely well located and outstanding staff
Sebastien
Sebastien, 2-night trip
Verified Hotels.com guest review
4/10 Fair
15 October 2024
Try other alternatives
I asked the front desk on two different days to have the room cleaned and it wasn't done.
The room barely fit a queen size bed. When I inquire if all the rooms were that small I was told that only that one. Also, that that room was the one given to people who book through hotels.com
I saw two roaches inside the microwave.
The front desk was overall friendly and the location is good.
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Not luxury, very practical.
This is an older building, which should be expected in old town San Juan. This is not a luxury hotel. It has a limitations of an older building, including few outlets, no windows in our room, not a lot of amenities. For a one night stay prior to a cruise, it is probably perfect. Do not bother getting a taxi to the Cruise port, anyone with reasonable health can easily walk and save the taxi. It is also within easy walking distance of all the tourist sites in the old city.
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
2/10 Poor
13 October 2024
Worst place ever
Rooms too small with no windows it is like a prison cell. Will not stay there even if it was free. Horrible experience. Refused to check in and left the hotel. Be wear. Pictures had nothing to do with reality.