Carmen O. de Merino No. 166, Chetumal, QROO, 77000
What's nearby
Explanada de la Bandera - 2 min walk - 0.2 km
Palacio de Gobierno - 5 min walk - 0.5 km
Chetumal Ferry Terminal - 6 min walk - 0.6 km
Museum of Maya Culture - 14 min walk - 1.2 km
Palacio Municipal De Othon P. Blanco - 14 min walk - 1.2 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive
Corozal (CZH) - 43 min drive
Airport shuttle (surcharge)
Restaurants
Café del Puerto - 4 min walk
Marquesita Emiliana - 4 min walk
Sergio's Pizzas - 4 min walk
Winner's - 3 min walk
Hotel Villanueva - 1 min walk
About this property
TRYP by Wyndham Chetumal
Located just 2.7 mi (4.3 km) from the airport, TRYP by Wyndham Chetumal offers a shuttle (available on request). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ventolera, which serves international cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (1 total, up to 10 kg per pet)*
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site carport
Transfers
Airport shuttle from 6:00 AM to 11:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Working away
3 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
An indoor pool
Shopping centre on-site
Local culture and ecosystem education
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Wheelchair-accessible business centre
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout curtains
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Guidebooks/recommendations
Special features
Dining
Ventolera – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks Ventolera – This coffee shop specialises in international cuisine and only serves brunch. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 200 per person (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs MXN 120
Pets
Pets are allowed for an extra charge of MXN 400 per accommodation, per stay
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
Frequently asked questions
Does TRYP by Wyndham Chetumal offer free cancellation for a full refund?
Yes, TRYP by Wyndham Chetumal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TRYP by Wyndham Chetumal?
Yes, there's an indoor pool.
Are pets allowed at TRYP by Wyndham Chetumal?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of MXN 400 per accommodation, per stay. Food and water bowls are available.
Is an airport shuttle service offered by TRYP by Wyndham Chetumal?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is MXN 200 per person one-way.
What are the check-in and check-out times at TRYP by Wyndham Chetumal?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at TRYP by Wyndham Chetumal and nearby?
TRYP by Wyndham Chetumal has an indoor pool.
Are there restaurants at or near TRYP by Wyndham Chetumal?
Yes, Ventolera offers international cuisine.
What's the area around TRYP by Wyndham Chetumal like?
TRYP by Wyndham Chetumal is in the heart of Chetumal, a short 5-minute walk from Palacio de Gobierno and 6 minutes' walk from Chetumal Ferry Terminal.
TRYP by Wyndham Chetumal Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
20 November 2024
all rooms in hotel has windows to the corridor
It was very surprising to realise that all rooms have windows to the corridor and it doesn't open. Shocking.
Agne
Agne, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Itchy and Scratchy
The room originally given to us was not ready so room service put us in the room next door. The there is a giant frosted window to the hallway and the light is always on so your room stays well lit at night too. The sheets on both beds had some reddish brown droplets dried on them. The sheets and towels were scratchy and it feels like there is a plastic cover on the mattress it self. It served it purpose putting us close to the ferry but we probably won’t be back to this hotel if we have to catch the ferry again.
Kendra
Kendra, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
The staff was super nice. The hotel was clean. The breakfast was great.
shaherah
shaherah, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
24 August 2024
When I arrived at the hotel, they said that they didn't have wifi and could not check me in. There were several other people in the lobby also waiting for check in. The receptionist said that they had been waiting for 2 hours already and that there was no plan except to wait and hope that the wifi came back on so that they could check people in. There was no manager available. I called the number on my reservation and the number was not in service. I contacted Expedia and they also attempted to contact the hotel, with no success. I requested a refund so that I could go to another hotel for the night. The hotel said that I had to talk to Expedia about a refund. Expedia said that only the hotel could approve a refund. So in the end I paid for 2 hotels for the same night. Expedia tried to follow up the hotel, but they would not approve a refund. So I paid for a night in this hotel and they would not refund my money even though it was their fault that I could not check in to a room.
Expedia offered my $25 in One Key Cash, which I appreciated. The rate that I paid for the hotel (including taxes) was $60, so not a refund, but a token towards the inconvenience.
Tamara
Tamara, 1-night business trip
Verified Expedia guest review
6/10 Good
20 August 2024
The bathroom toilet not functioning. I had to move to another Hotel the same day. No refund granted.
mary
mary, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Darryl
Darryl, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 August 2024
Las sabanas de la cama muy delgadas ni me gustaron la ubicación de l hotel muy buena
Alexssandra
Alexssandra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Superb location
Rae
Rae, 2-night family trip
Verified Expedia guest review
8/10 Very good
11 August 2024
Ok
Vijay
Vijay, 2-night trip
Verified Expedia guest review
8/10 Very good
6 August 2024
The pool is cool!
Manuel
Manuel, 1-night trip
Verified Expedia guest review
2/10 Poor
1 August 2024
Absolutely not worth your charge and definitely don't deserve your rating. The soaps alone you offer is absolutely garbage. I couldn't even take a proper bath with those soaps they gibe you. It's literally a non lathering soap gelatinous garbage . Never again. The beds were absolutely horrible And stiff. Athletes at the Olympics slept better in their cardboard beds. 0 out of 10
Darwin
Darwin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Salvador
Salvador, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 July 2024
Avoid this hotel. Unhygienic and smelly. I moved to fiesta inn
Sheila
Sheila, 1-night trip
Verified Expedia guest review
6/10 Good
29 June 2024
Cómodo, y sirve para usarlo de base para visitar otros lugares. No mucho que hacer en el hotel pero es de lo mejor para hospedarse en Chetumal.
Alexandro
Alexandro, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
The property is spotless, but the best part is the staff every single one on the front desk or restaurant was fantastic, I returned to their restaurant even after I had left the place.
The girl at front desk in the morning shift was very helpful with anything I asked for. Very happy with the place, I will stay again.
Pedro Mariano
Pedro Mariano, 1-night business trip
Verified Expedia guest review
2/10 Poor
18 June 2024
The hotel has very misleedong pictires of the property. Current conditions are terrible and not to be called a good or excellent hotel. Worse than a motel.
Very dirty, rooms super small with everything dated, things are broken, damaged doors, horrible condition mold walls and tiles.
Absolutely a big mistake for that price!
Moises
Moises, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Elvis
Elvis, 2-night trip
Verified Expedia guest review
6/10 Good
3 June 2024
Great location for ferry to Belize
The location was very good to take the ferry to Belize the next morning, and also to enjoy the activities on the malecon on a Friday night. The hotel room itself was very uncomfortable - it had no window! However the staff was very friendly and accommodating.
Holly
Holly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2024
Ahmad Abdul
Ahmad Abdul, 1-night trip
Verified Expedia guest review
4/10 Fair
29 April 2024
Deepak
Deepak, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 April 2024
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 April 2024
Extended WiFi service would be an asset for persons on the third floor
Jevon
Jevon, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 March 2024
The Hotel was nice. The staff was great. The food was really good. The rooms need to be better.