Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
What's nearby
Stingray Beach - 15 min walk - 1.3 km
Punta Langosta Pier - 4 min drive - 3.7 km
Cozumel Maritime Terminal - 4 min drive - 4.1 km
Chankanaab National Park - 5 min drive - 5.1 km
Chankanaab Beach Adventure Park - 6 min drive - 5.4 km
Getting around
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14 min drive
Restaurants
Puerta Maya - 14 min walk
Margaritaville - 7 min walk
Three Amigos Cozumel - 16 min walk
Pancho's Backyard - 13 min walk
Bar Mandy - 4 min walk
About this property
Grand Park Royal Cozumel - All Inclusive
At Grand Park Royal Cozumel - All Inclusive, you can spend time at the beach enjoying free cabanas, beach massages and yoga, plus you'll only be a five-minute drive from Punta Langosta Pier. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages and facials. La Veranda /Ultra Casual, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include 2 beach bars, a free kid's club and a fitness centre. The helpful staff and location get great marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals and snacks included
In-room minibar (all beverages included)
Land activities
Fitness facilities
Languages
English, Spanish
At a glance
Hotel size
242 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
Dining
La Veranda /Ultra Casual – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Caribeno / Casual – Overlooking the ocean, this restaurant specialises in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
El Mexicano / Casual – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Cafe Sole, Coffee House – On-site coffee shop. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Sanitation services: MXN 32.57 per night
In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Facilities, including fitness facilities and a spa, are accessible for an extra charge.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses wind energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Frequently asked questions
Does Grand Park Royal Cozumel - All Inclusive offer free cancellation for a full refund?
Yes, Grand Park Royal Cozumel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Park Royal Cozumel - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Park Royal Cozumel - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Park Royal Cozumel - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Park Royal Cozumel - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Park Royal Cozumel - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 3 outdoor swimming pools. Grand Park Royal Cozumel - All Inclusive also has 2 poolside bars, 2 beach bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Grand Park Royal Cozumel - All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine, garden views and poolside dining.
Does Grand Park Royal Cozumel - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Park Royal Cozumel - All Inclusive like?
Grand Park Royal Cozumel - All Inclusive is located on the waterfront, a short 5-minute walk from Arrecifes de Cozumel National Park and 10 minutes' walk from Villa Blanca Reef. Travellers love the property's prime location.
Grand Park Royal Cozumel - All Inclusive Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
23 December 2024
The beach is quite rocky and small but everything was great overall.
EDINSON
EDINSON, 10-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Had a great time at this resort second time staying here!
Victor
Victor, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
The staff was excellent
John
John, 6-night romance trip
Verified Orbitz guest review
2/10 Poor
22 September 2024
Never again
MARTINA
MARTINA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
We had an amazing 9 nights here. We are scub divers and everything was close for us.
Bobbi-Jo
Bobbi-Jo, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Lana
Lana, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
We known this resort for years
Every time we get awesome memories here. Thanks!
Martin
Martin, 1-night trip
Verified Expedia guest review
8/10 Very good
13 September 2024
The staff were friendly honest and always serving with a smile
Thomas
Thomas, 8-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 September 2024
We had an awesome time at this property. Would definitely recommend this resort. Would not hesitate to return to this resort. The concierge was most helpful in recommending and booking activities. Thanks to all the great people at Grand Park Royal, Cozumel.
Henry
Henry, 6-night family trip
Verified Orbitz guest review
2/10 Poor
3 September 2024
Ants in room and food was terrible
Cordelia
Cordelia, 7-night family trip
Verified Expedia guest review
4/10 Fair
3 September 2024
Room wasn’t what was paid for. AC didn’t work very good. Shower had water all over bathroom floor when used. Areas closed off like the pool restaurant. Too many noisy kids and even a few fighting adults. Not the park royal from 10 years ago. Kind of sad to see it like this cause it was once a great place.
Garrett
Garrett, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
I've been here 7 times over the years. Still my favorite resort in Cozumel.
clarence
clarence, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 September 2024
Daniella
Daniella, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
2 September 2024
.
Rosalea Stella
Rosalea Stella, 7-night trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
I’ve stayed here several times and have always enjoyed it. The rooms are clean and comfortable. The staff is always friendly and go out of their way to make your stay enjoyable. There are options for dinner in the hotel which is nice.
Wendy
Wendy, 2-night trip
Verified Expedia guest review
6/10 Good
26 August 2024
The food definitely needs to be worked on. Service was great. Room service will take an hour to be delivered no matter what you order. The beach was kind of depressing. Super close to the port. Room was always cleaned, but shower had no hot water. Safe environment. AC worked great. Bed was very firm. Loved the stay here.
Tatum
Tatum, 5-night romance trip
Verified Expedia guest review
6/10 Good
25 August 2024
Unfortunately our AC didn't work well making for very hot nights and hard to sleep.
The hotel had several issues with sewage lines meaning it had a very bad smell of stool and several toilets were closed.
Kayla
Kayla, 4-night trip
Verified Expedia guest review
8/10 Very good
25 August 2024
Great place with friendly staff, food is average. Do not go to the Italian restaurant. The Mexican is better.
Alex
Alex, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Super friendly staff, great vacation will be back.
jason bradley
jason bradley, 6-night family trip
Verified Expedia guest review
8/10 Very good
24 August 2024
Jonathan
Jonathan, 5-night trip
Verified Expedia guest review
6/10 Good
22 August 2024
The food was not great
Carrie
Carrie, 5-night trip
Verified Expedia guest review
8/10 Very good
21 August 2024
The property is very nice and safe.
Justine
Justine, 4-night family trip
Verified Expedia guest review
2/10 Poor
21 August 2024
There’s nothing luxurious about Grand Park Royal. Our party booked four rooms through Expedia for one night of our trip. Let’s start with check in which had more red tape than border control. It took a solid 20 minutes to check in. They give us wristbands and make us write out the words “I have been notified I will pay 1800 pesos if I lose the armband.” It’s a disposable plastic band.
If your signature on the check in paperwork varies at all from your passport signature, you have to sign it again. They forced us to leave one passport hostage at the front desk as another security guarantee to get their wristbands back.
Not sure what kind of issues they have had to make them go to these measures, but it’s clearly not an upscale clientele.
We finally got the all-clear to go to the pool. The pool water was murky with so much debris floating in it, another part had black algae growing on the bottom. It’s nothing like the pristine clear pools you expect from a high end resort.
Even though we had wristbands, we were denied towels at the pool because we didn’t know our room number yet. We finally convinced the worker to give us some towels, but you’re only allowed four per room. She painstakingly wrote down each one we took and then wrote notes if we returned it.
Since we didn’t have a room for the first few hours, we just had to use the pool bathrooms which were filthy and smelled. We took our daughter to the bathroom and there was poop on the floor. Very low quality resort.
Datha
Datha, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 August 2024
Nice property…very pretty, great pools and bars! The staff were awesome, especially the entertainment staff! We had an issue with the AC going out….it took longer than it should have to address the issue and, ultimately, move rooms. But we had no other issues after that. The food is just ok….Mexican restaurant was not good, but the Italian restaurant was amazing! The man-made lagoon was nice but small, no natural beach to walk on. Regardless, I would recommend!
Jamie
Jamie, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
17 August 2024
We enjoyed our visit there, some of the restaurants weren’t that good but the other ones made up for it. It’s a big resort plan on walking. It could have provided more varied activities.