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Ocean Riviera Paradise All Inclusive

4.5 star property
Upmarket beachfront property with free water park, near El Camaleón Mayakoba Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Exterior
View from property
View from room
Eden Junior Suite Swim Up

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 11 restaurants and 3 poolside bars
  • 10 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 3 outdoor tennis courts
  • Fitness centre
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Premium TV channels
The price is NZ$415
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 135.0 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Shower/bath combination
Deep-soaking bath
  • 57 sq m
  • Sleeps 3

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Hairdryer
Deep-soaking bath
  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Deep-soaking bath
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Deep-soaking bath
  • 116 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 57 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Sofa bed
  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Shower/bath combination
Deep-soaking bath
Hairdryer
Free bottled water
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Shower/bath combination
Deep-soaking bath
Hairdryer
Free bottled water
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 115 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop | Terrace/patio

Privilege Junior Suite Rooftop

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Sofa bed
Hairdryer
Deep-soaking bath
  • 135 sq m
  • Resort view
  • Sleeps 3

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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8.0 out of 10, Very good, (3311)
The price is NZ$338
includes taxes & fees
26 Nov - 27 Nov
Grand Riviera Princess - All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 5.0 km
  • Punta Esmeralda Beach - 9 min drive - 6.9 km
  • Playa del Carmen Main Beach - 15 min drive - 7.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.4 km

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

At Ocean Riviera Paradise All Inclusive, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body treatments. Blue Moon, one of 11 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious property include 3 poolside bars, a nightclub and a free kid's club. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

At a glance

Hotel size

  • 782 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 11 restaurants
  • 10 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Bowling alley
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Bowling alley
  • Shopping
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Fitness centre
  • 5 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Water slide
  • Vegetarian dining options
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Mediterranean architecture

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Blue Moon – This restaurant specialises in international cuisine and only serves dinner.
Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Villamarina – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Ruta 66 – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses a grey water recycling system.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Does Ocean Riviera Paradise All Inclusive offer free cancellation for a full refund?
Yes, Ocean Riviera Paradise All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Riviera Paradise All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Ocean Riviera Paradise All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Ocean Riviera Paradise All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Ocean Riviera Paradise All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Ocean Riviera Paradise All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.
What is there to do at Ocean Riviera Paradise All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes basketball, bowling and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Ocean Riviera Paradise All Inclusive also has 3 poolside bars, 10 bars and a nightclub, as well as a fitness centre, spa services and an arcade.
Are there restaurants at or near Ocean Riviera Paradise All Inclusive?
Yes, there are 11 on-site restaurants, featuring international cuisine and garden views.
Does Ocean Riviera Paradise All Inclusive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Ocean Riviera Paradise All Inclusive like?
Ocean Riviera Paradise All Inclusive is a short 9-minute walk from Playa Xcalacoco and 12 minutes' walk from Chun-Zumbul (diving site). Travellers say that the property is in a great location.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Brittany, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julio, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aylin Best Concierge
Amazing experience! Specially the concierge Aylin was of tremendous help getting us reservations to sought after restaurants at the property. She also helped with each and every need of ours such as scheduling the house cleaning at our time or request. If you get Aylin as your concierge, you are going to have a very comfortable stay!
Tanvir Ahmed, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gualberto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

zaila, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Over all we had great time, however the drinks were Very water down there for they didn’t take good.
Rafael, 5-night family trip
Verified Expedia guest review

6/10 Good

Erica, 8-night trip
Verified Expedia guest review

4/10 Fair

I promise I’m not just being a “Karen”, just want to give an honest review to save future travelers from wasting their hard earned money: The food here was absolutely terrible, I wouldnt even give it a homeless person. They had one restaurant (the Japanese themed one) that was decent, but the rest was almost inedible. The drinks were incredibly watered down, which is understandable at an all-inclusive, but they weren’t very tasty either. Everywhere you walked had a weird/stinky smell. The pools close at 8pm before the sun even set (even in the middle of summer when we went in August, the hottest time of year with lovely warm nights when you would want to enjoy a night swim) and the swim up bars closed even earlier at 6pm (actually 545pm bc they wanted to get a head start on cleaning up 🙄). Even the hours of the other bars/restaurants, entertainment and other amenities were very confusing and not well advertised so we missed out on things bc we had no idea when they were happening or when they were open or closed. Most of the staff were friendly but there were definitely a few that were rude and unaccomodating. Overall I would definitely recommend staying elsewhere as I am sure there are better options.
Cynthia, 4-night family trip
Verified Expedia guest review

8/10 Very good

Maria, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Aira Lia Hernandez, 5-night trip
Verified Expedia guest review

8/10 Very good

Our stay here was amazing, The staff ensured we were taken care of and my family enjoyed everything!! I highly recommend this place
Rophy, 5-night family trip
Verified Expedia guest review

8/10 Very good

The overall facilities was good and convenient to both kids and adults, the transportation around the property is a plus and always available, restaurant options was good and the food was good aswell. We waited two hoyrs for a room service order, one thst they told us will arrive in 45 mins, we didnt want the food no more because it was way too late. I didnt like how thw tour desk told us that the tour was two hours when it was an all day tour, because tbey wanted us to stay out and spend money at particular locations.
odayne, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

La vd muy buen servicio de varias personas del hotel, en los restaurantes, carritos, etc; muy buena experiencia
Alejandro, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo buejo
DAVID, 5-night trip
Verified Expedia guest review

8/10 Very good

everything was great not happy with the expedia full refundable policy, it gave us a lot of problems trying to get a traveler off the trip that was refundable !!!
Rosanna A, 6-night trip
Verified Expedia guest review

8/10 Very good

Armando, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our assigned room was on the first floor, we told them my mom is afraid of bugs and insects. They did their best and upgraded us to a beautiful ocean view 2 story suite with a terrace and hot tub. We had an amazing and comfortable stay.
lissette angie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Skyelah, 4-night trip
Verified Expedia guest review

8/10 Very good

I recommend that more employees are needed in the restaurants, the service is terrible and it is the lack of staff and the few that there are look tired due to overwork, it doesn't seem fair to them and. for guests. More activities and less vulgar reggaeton, food needs more variety, the same thing every day. Specialty restaurants need to improve quality. The excellent treatment and the hotel, the incredible concept.
Jose, 5-night family trip
Verified Expedia guest review

8/10 Very good

Really enjoyed our stay. The only downside is that the evening entertainment needs to be indoors due to the humidity. Staff were nice, and we got good value for our money.
Robert, 7-night family trip
Verified Expedia guest review

2/10 Poor

Aurora, 4-night trip
Verified Expedia guest review

8/10 Very good

Definitely nice but I would say I am very disappointed in the food… the food is probably what I liked the least.
JENDA, 4-night family trip
Verified Expedia guest review

6/10 Good

Don, 6-night trip
Verified Expedia guest review

8/10 Very good

There were a lot of activities for families, couples, singles you name it. We had a great time and look forward to returning.
Chantelle, 4-night trip
Verified Expedia guest review