8/10 Very good
15 January 2025
Great stay
We got upgraded from our standard room to an ocean facing deluxe room. This was on the fourth floor of building 4 (no elevator) which we made work but not ideal. Staff was friendly but we spent quite a bit of time after being seated waiting for a server. We eventually learned to have our drink and food order ready because the wait times between interactions could be lengthy. Beach was gorgeous and convenient. Food was nice and specialty restaurants were special. Typical Mexican resort issue of poolside chairs being mainly towel holders for people who were back at their room or eating.
Paul
Paul, 6-night trip
Verified Hotels.com guest review