Hotel Las Puertas de Tepoztlan

3.5 star property
Beaux Arts hotel in Tepoztlán with spa and outdoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Las Puertas de Tepoztlan

Exterior
Exterior
Exterior
Fitness facility
Master Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry facilities
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • Business centre
  • Airport shuttle
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Shower/bath combination
Free bottled water
Minibar
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Doble Queen)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Doble Queen)

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lounge

Casa Ndomi Tepoz

Pool
Spa
Free parking
Free WiFi
8.2 out of 10, Very good, (106)
The price is NZ$129
includes taxes & fees
5 Jan - 6 January 2025
Casa Ndomi Tepoz
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 9 min walk - 0.8 km
  • Bajo La Montaña - 9 min walk - 0.8 km
  • Experiencia Tepoztlan Language School - 15 min walk - 1.3 km
  • Tepozteco Pyramid - 2 min drive - 0.9 km
  • El Suspiro Tepoztlan - 4 min drive - 2.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Los Colorines - ‬5 min walk
  • ‪El Rey Tepozteco - ‬4 min walk
  • ‪La Colorina - ‬3 min walk
  • ‪Hielocos - ‬4 min walk
  • ‪Tepoz House - ‬3 min walk

About this property

Hotel Las Puertas de Tepoztlan

Take in the views from the rooftop terrace when you stay at Hotel Las Puertas de Tepoztlan. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy or reflexology. An outdoor pool, a poolside bar and a hot tub are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 8 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Banquet hall
  • Beaux Arts architecture

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 400 for adults and MXN 200 to 350 for children
  • Airport shuttle service is offered for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Las Puertas Tepoztlan
Hotel Las Puertas
Las Puertas Tepoztlan
Las Puertas De Tepoztlan
Hotel Las Puertas de Tepoztlan Hotel
Hotel Las Puertas de Tepoztlan Tepoztlán
Hotel Las Puertas de Tepoztlan Hotel Tepoztlán

Frequently asked questions

Does Hotel Las Puertas de Tepoztlan offer free cancellation for a full refund?
Yes, Hotel Las Puertas de Tepoztlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Las Puertas de Tepoztlan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Las Puertas de Tepoztlan?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Las Puertas de Tepoztlan?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Las Puertas de Tepoztlan?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Las Puertas de Tepoztlan?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Las Puertas de Tepoztlan and nearby?
Hotel Las Puertas de Tepoztlan has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Hotel Las Puertas de Tepoztlan?
Yes, there's an on-site restaurant.
What's the area around Hotel Las Puertas de Tepoztlan like?
Hotel Las Puertas de Tepoztlan is in the heart of Tepoztlán, a short 9-minute walk from Artisan Market of Tepoztlán and 9 minutes' walk from Bajo La Montaña.

Hotel Las Puertas de Tepoztlan Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

El hotel está sin mantenimiento, todo en general se ve muy deteriorado. En las habitaciones se oye todo el ruido del edificio, se escucha cualquier ruido que hagan en cualquier habitación del hotel. En la recepción nos atendió un joven que todo el tiempo estaba molesto, no quisieron ayudarnos en nada nunca, pedimos una almohada diferente porque las que estaban en la cama eran muy blandas y me causaban tortícolis y simplemente dijeron que no tenían almohadas extra, que sabian que eran muy blandas pero no que no había nada que hacer.
KATHERINE, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Miguel Angel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

El clóset no estaba funcionando y la pantalla tampoco
Hugo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to the Main Street. Easy to find.
Noemi, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Norma, 2-night trip
Verified Expedia guest review

4/10 Fair

Necesitan capacitar más al personal ,cuando llegue al le dije que me había dado cuenta que en su hotel era VIP lo que el joven me contestó fue : Que yo buscara el beneficio en Expedía que ellos no tenían que ver nada ,le dije que era mi segunda vez en su hotel , igual no le importo. Al día siguiente al entregar la llave NO me dejaban salir , le pregunté por qué ? Y ella me dijo que hasta que revisaran la habitación, por si acaso hacía faltaba algo , Y por si las toallas estaban sucias o las sábanas , le dije soy viajera frecuente y nunca me habia pasado por algo tan desagradable y humillante.
Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future.
Baltazar, 1-night trip with friends
Verified Expedia guest review

6/10 Good

El staff es muy amable
Julia, 1-night trip
Verified Expedia guest review

6/10 Good

.
Alvaro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

First, the hotel is near the main square of the town, a block far from the Main Street, that leads you to the best attractions of the town. Is the way to climb the mountain “Tepozteco” and also lots of stores and restaurants. The personal in the hotel are very friendly. They provide only breakfast, which is better than other restaurants and with an amazing view to the mountains. The terrace is quite a good place to have some photos and relax. The hotel have a very good parking lot. But I must say that Tepoztlán is a very difficult town to drive, it have narrow streets and often you get stuck between them. The shower have nice pressure and bathroom with a balcony. I find the hotel a very good discovery.
FRANCISCO GERARDO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Super recomendado
Muy acogedor el lugar, limpio, tranquilo y el personal excepcional, pero lo mejor céntrico todo nos quedó cercas caminando.
Leticia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.
Eric, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed
Ivan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

israel, 1-night trip
Verified Expedia guest review

2/10 Poor

The worst hotel i haver ever been
ERICK, 1-night trip
Verified Expedia guest review

8/10 Very good

Steven, 7-night trip
Verified Hotels.com guest review

6/10 Good

Food too pricey
Ramiro, 1-night romance trip
Verified Expedia guest review

4/10 Fair

No habia agua caliente, y el teléfono no servia (desconectado) por lo que nunca pude llamar a recepción.
Eduardo, 1-night business trip
Verified Expedia guest review

4/10 Fair

The pool area is amazing. Property has great potential. Room was in disrepair and dirty. We paid for two nights and slept elsewhere and checked out early!
Verified Orbitz guest review

8/10 Very good

A good place to stay, it is less than 5 minutes walking distance from downtown. The room was clean and very spacious, it has a mini fridge to place leftovers and drinks. To the residents, this hotel is one of the best hotels in the area. Only a few downfalls, there is no phone inside the room. communication is via personal cell phone and WhatsApp with the lobby receptionist. Ivette at the front lobby was super helpful and friendly. There is no bar inside the hotel. No coffee in the rooms and their restaurant is open after 830 am. These were minimal things, but I will stay again at this hotel.
Verified Expedia guest review

6/10 Good

Appears to be clean, no thrills place. Reception did not speak English but tried to be helpful. Had to ask for towels-didn’t have enough for two Hotel did not seem to be full, but we weren’t allowed to check in before 3pm. The door lock was difficult to operate-had to ask for assistance.
michael, 1-night family trip
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

10/10 Exceptional

Azad, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was a very nice property. The service was incredible
Lilia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location to move around town . Basic breakfast . Good service .
Maria, 1-night family trip
Verified Hotels.com guest review