Placing you only a five-minute drive from Tulum National Park, Dreams Tulum Resort & Spa - All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Bordeaux, one of 9 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious property include 7 bars/lounges, a winery and a nightclub. Fellow travellers love the helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English, French, Italian, Spanish
At a glance
Hotel size
432 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
9 restaurants
7 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
Local/corner shop
What to do
On a private beach
Tennis lessons
Beach yoga
Beach volleyball
Kayaking
Scuba diving
Snorkelling
Golf lessons nearby
Working away
Business centre
Meeting room
Conference centre (5460 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Free beach cabanas
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Mosquito nets
Health club
Adjacent to a golf course
2 outdoor pools
Arcade/games room
Full-service spa
Nightclub
Outdoor tennis court
Sauna
Massage/treatment rooms
Winery on-site
Vegetarian dining options
Local artist showcase
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free international and local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Local maps
Special features
Spa
The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Dining
Bordeaux – This restaurant specialises in French cuisine and only serves dinner.
El Patio – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open selected days.
Gohan – This restaurant specialises in sushi and only serves dinner. Open selected days.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum
Frequently asked questions
Does Dreams Tulum Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Tulum Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Tulum Resort & Spa - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Dreams Tulum Resort & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dreams Tulum Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Tulum Resort & Spa - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Dreams Tulum Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Dreams Tulum Resort & Spa - All Inclusive also has 7 bars, a nightclub and a private beach, as well as a winery, a sauna and a health club.
Are there restaurants at or near Dreams Tulum Resort & Spa - All Inclusive?
Yes, there are 9 on-site restaurants, featuring French cuisine.
Does Dreams Tulum Resort & Spa - All Inclusive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Dreams Tulum Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Dreams Tulum Resort & Spa - All Inclusive like?
Dreams Tulum Resort & Spa - All Inclusive is located a short 19-minute walk from Tulum National Park.
Dreams Tulum Resort & Spa - All Inclusive Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
19 September 2024
Old and dirty
shazia
shazia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Staff was super friendly giving great customer service. Very safe resort!
Alexander
Alexander, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Great service, hard to get a table for breakfast at times but apart from that a great overall stay
Sahir
Sahir, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Stayed here August 2024 with my teenagers and felt completely safe! AC in room was amazing, lots of great dining options. Never difficulty to grab a seat at a restaurant. Staff was amazing ! Rooms need a little updating but nothing that would stop me from going back. Wish they had a shuttle into town even if it was just twice a day. As close as it is to Tulum cabs are expensive!
michell
michell, 4-night family trip
Verified Expedia guest review
6/10 Good
20 August 2024
Beach
ruzica
ruzica, 4-night romance trip
Verified Expedia guest review
6/10 Good
16 August 2024
We booked ocean view, and we’re “upgraded” to garden view. On two days of our stay, there was no water in the morning. On two occasions, the room key didn’t work, necessitating a walk to the front desk. The balcony door didn’t have a bug screen. The beach just outside the property was very trashy.
Amalia
Amalia, 4-night trip
Verified Orbitz guest review
4/10 Fair
16 August 2024
Property is fine, restaurants are understaffed
victoria
victoria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
It is small enough to walk around but big enough not to bump into people all over the place. The restaurants were excellent! Veriery of food that was well prepared and served nicely.
Alena M
Alena M, 4-night family trip
Verified Expedia guest review
2/10 Poor
6 August 2024
Was terrible on all fronts
Chris
Chris, 4-night family trip
Verified Expedia guest review
8/10 Very good
4 August 2024
This hotel is a bit outdated. The hotel lobby certainly was and some of the rooms. We paid extra for an ocean view, however when we got there they had us stay on the first floor where we didn't have a view at all but on the upside we were a few steps to the beach! The property was clean and there were a lot of options on the restaurants but not all of them were open each night, you also can't make reservations since it was first come/first serve. Cleaning service was always late, they would clean my room around 6-8pm which was inconvenient since that's when we would be back in the room to get ready for the evening.
Evita Michaela
Evita Michaela, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Karina
Karina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Overall Greta experience the food was excellent. The hotel was clean l. Room service was on point.
Tiffany
Tiffany, 3-night family trip
Verified Expedia guest review
8/10 Very good
26 July 2024
Matt
Matt, 5-night trip
Verified Orbitz guest review
4/10 Fair
23 July 2024
Stone
Stone, 3-night trip
Verified Expedia guest review
8/10 Very good
23 July 2024
Good stay !! Clean,safe , friendly people .
Maria
Maria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Nastassia
Nastassia, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Rebecca Paige
Rebecca Paige, 5-night trip
Verified Expedia guest review
6/10 Good
22 July 2024
Mark Andrew
Mark Andrew, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Staff was friendly, professional and and very helpful.
Gabriella at Seaside Cafe was professional, friendly and provided helpful recommendations.
The only negative item for the resort was seaweed in the ocean and beach, but the resort removed from the beach daily
ERIC
ERIC, 6-night trip
Verified Expedia guest review
8/10 Very good
21 July 2024
Lisa
Lisa, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 July 2024
Food can improve. More variety and more options needed. Should also consider having a mosquito repellent spray system throughout the resort installed. Service, however, was excellent and staff was very friendly and always willing to help
Ileana
Ileana, 3-night family trip
Verified Expedia guest review
8/10 Very good
21 July 2024
Jenny
Jenny, 6-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Nice Place
STEVE ANTHONY
STEVE ANTHONY, 4-night trip
Verified Expedia guest review
8/10 Very good
17 July 2024
Only issue is as expedia had it like it was close to the airport. Its almost 2 hours away. Ypu gotta take a taxi to a Ferry then from the Ferry 45 min drive to the resort. Thats a lot dragging suitcases
Lillian
Lillian, 4-night family trip
Verified Expedia guest review
4/10 Fair
17 July 2024
There is a certain hour of the day where there are no restaurants open to sit and eat. Some of the buildings need upgrades.