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Hotel Carrizal Spa

3.0 star property
Family-friendly hotel in Apazapan with 2 restaurants and 8 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Carrizal Spa

Hot springs
Hot springs
Chapel
Billiards
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Non-smoking
  • Airport transfer
  • Spa
  • Bar
  • Pool
  • Internet access
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 8 outdoor pools
  • Hot springs
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • 2 meeting rooms
  • Airport shuttle
  • Garden
  • Vending machine
For families
  • Playground on-site
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • BBQ(s)
The price is NZ$172
includes taxes & fees
1 Jan - 2 January 2025

Room options

View all photos for Campestre

Campestre

Campestre

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Private bathroom
Laptop workspace
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Laptop workspace
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

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Spa
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Free parking
9.2 out of 10, Wonderful, (94)
The price is NZ$155
includes taxes & fees
1 Jan - 2 January 2025
Picocanoa Rodavento
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About the area

Map
Domicilio Conocido S/N, Congregacion Aguacaliente, Apazapan, VER, 91647

What's nearby

  • Chachalacas Beach - 39 min drive
  • Plaza Las Americas Mall - 40 min drive
  • Plaza Las Animas Mall - 40 min drive
  • Xalapa Cathedral - 44 min drive
  • Chachalacas Dunes - 48 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Antojitos Vallarta - ‬17 min drive
  • ‪Antojitos "Carolina - ‬16 min drive
  • ‪Plan del Rio - ‬14 min drive
  • ‪Antojitos donaji - ‬16 min drive
  • ‪Restaurante la Playita - ‬14 min drive

About this property

Hotel Carrizal Spa

Take in the views from the rooftop terrace when you stay at Hotel Carrizal Spa. Guests can grab a bite to eat at one of the 2 restaurants or visit the spa to be pampered with deep-tissue massages or hydrotherapy. Other highlights include 8 outdoor pools, a bar/lounge and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 53 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:30 PM
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:30 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills

Travelling with children

  • Playground

What to do

  • Hiking/biking trails
  • Rafting
  • Ziplining
  • Hot springs
  • Pool table
  • Rock climbing nearby

Working away

  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Rooftop terrace
  • Garden
  • 8 outdoor pools
  • Full-service spa
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace

Food and drink

  • High chair

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Carrizal. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily. There are hot springs open between 8:00 AM and 7:00 PM.

Fees & policies

Optional extras

  • WiFi is available in public areas for MXN 15 for 2 hours (rates may vary)
  • Full breakfast is offered for an extra charge of approximately MXN 150 to 200 for adults and MXN 70 to 120 for children
  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Hot springs access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Carrizal Spa Apazapan
Carrizal Hotel Spa Apazapan
Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel
Hotel Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel Apazapan

Frequently asked questions

Does Hotel Carrizal Spa offer free cancellation for a full refund?
Yes, Hotel Carrizal Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Carrizal Spa?
Yes, there are 8 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Hotel Carrizal Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Carrizal Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Carrizal Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Carrizal Spa?
Check-in start time: 3:00 PM; check-in end time: 8:30 PM. Check-out time is 1:00 PM.
What is there to do at Hotel Carrizal Spa and nearby?
Have fun with on-site activities such as rafting, zip-lining and hiking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Hotel Carrizal Spa also has spa services and a garden.
Are there restaurants at or near Hotel Carrizal Spa?
Yes, there are 2 on-site restaurants.

Hotel Carrizal Spa Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A lot of nature
Patricia, 1-night trip
Verified Expedia guest review

4/10 Fair

The location and facilities were pleasant, however the service by the staff was horrendous. Staff was very negative and rude when they finally acknowledged guests. They made us feel as if we were an inconvenience to them. They were not willing to even step up to the standards of hospitability of offering options. Very poor attitude by staff. My family has been going to Carrizal for over 60 years and will continue their visits, however it's disappointing that we can't expect better service. Great service by Jazmin & Maira, the Massage Therapist who went out of their way to assist us. Thank you both and to Beto for listening to my concerns.
Alejandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

satisfecho
Estoy muy contento por los servicios que nos brindan.
Hirokazu, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Es un lugar para conectar con la naturaleza, tiene varias albercas y toboganes. Tiene zona de acampar, de asadores, y canchas para jugar. El lugar es muy muy muy amplio, lleno de árboles. El personal es muy amable, nos ha tocado ver cuando lavan las albercas, las vacían y las vuelven a llenar en la noche, con lo cual al otro día están listas y limpias, lo cual nos parece muy limpio. Solemos quedarnos en cabaña campestre, cuenta con ventilador lo cual es suficiente porque en la noche refresca.
Eri, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Es un hotel totalmente de descanso solo que las albercas no estaban tan limpias.
Cesia Raquel, 1-night family trip
Verified Expedia guest review

8/10 Very good

El hotel es bonito pero sencillo las aguas termales y las albercas están bien pero el restaurante está muy caro y a la comida le hace falta sabor
Magali, 1-night family trip
Verified Expedia guest review

2/10 Poor

NI PUDIMOS LLEGAR NINCONTESTATIN ELNTELEFONO PARA GUIARNOS
Rafael, 1-night trip
Verified Expedia guest review

2/10 Poor

Yo reservé en hotel carrizal spa. Y según ellos eran una cabaña,
Mercedes, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Recomiendo ir a descansar, disfrutar de la naturaleza y aguas termales, compartir momentos de tranquilidad.
Eri, 1-night family trip
Verified Expedia guest review

6/10 Good

Instalar módem la recepción
En administración no tenía registro de que ya había pagado mi reservación. Me hicieron ir a comprar una tarjeta con internet. Dado que haya no hay servicio Telcel para descargar mi comprobante de pago. Deberían instalar internet en la administración para mejorar el servicio
OFELIA, 1-night trip
Verified Hotels.com guest review

6/10 Good

Deberían mejorar
El balneario es bonito, el hotel se ve algo descuidado, la atención en recepción la califico de mala ya que la persona a cargo te da la información como si la estuviera recitando, No dejan shampoo en el baño. No hay internet, y si quieres tenerlo, hay que ir al balneario y pagar por él. Reservé dos noches pero solo estuve una. Recomiendo el balneario
Balneario
Rafael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

las aguas termales es lo mejor
Laura, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy bonito ambiente, el lugar es excelente para relajarse en medio de la naturaleza, Pudimos disfrutar de jugar, nadar, comer, observar, Todos son muy amables. Regresamos sin duda
Eri, 1-night family trip
Verified Expedia guest review

6/10 Good

Uriel, 1-night trip
Verified Expedia guest review

2/10 Poor

La habitación mala, nos estaban dando una dónde no tenía ni tv, ni clima y ni wiffi tienes q pagar 15 pesos x unos minutos de internet q no sirven y aparte no señal hay donde está ubicado. Y tienes que comprar internet y aparte en ineficiente.... La verdad yo no volvería a regresar aunque nadamás fueran las únicas aguas termales muy mal todo
Jorge Alberto, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien y excelente estancia
Alejandro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Javier, 2-night trip
Verified Hotels.com guest review

6/10 Good

En las fotos las instalaciones se ven mejor , la verdad las albercas muy sucias . Las habitaciones son muy muy básicas y para mi gusto les falta mantenimiento. Eso de que el balneario sea público , está horrible Y las aguas termales huelen muy feo
Berenice Cristal, 1-night trip
Verified Expedia guest review

6/10 Good

No dejan salir a las 3 de la tarde como antes muy mal
Francisco David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

María, 1-night trip
Verified Expedia guest review

2/10 Poor

pacoreyes1363@gmail.com, 1-night trip
Verified Expedia guest review

10/10 Exceptional

La naturaleza, el aire libre
Melisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Alma Rosa, 1-night trip
Verified Expedia guest review

8/10 Very good

Eduardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Todo es increible. Ideal para descanso. Seguro regresaremos con mucho gusto. 😊
Verified Expedia guest review