6/10 Good
13 December 2024
Underwhelmed with the repeat visit
The Bad
- Breakfast was SEVERELY lacking, with the food quality extremely disappointing.
- The stench of the creek beside the hotel when you step outside or swim in their pool
- Avoid the rooms facing the city/road if you're staying in a lower floor.
- There is a decrease in value for money due to their price increase.
- Plenty of items unavailable from their restaurant/room service menu.
The Good
- Room size is more than adequate, and the views to either the volcano or the city is nicer on the higher floors
- Bed is comfortable
- Laundry was crisp and clean
- Staff were polite
- Spa therapist was really good. I highly recommend their signature massage.
May reconsider staying elsewhere in the city if this does not improve.
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review