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The Robertsons by Urban Suites

Comfortable apartment with kitchenette, near Jalan Alor

  • Free WiFi and free parking
From
NZ$90

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • 2 Bed Room Unit - 2 King Beds - Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 43.
1 / 43Outdoor Pool
Jalan Robertson, Bukit Bintang, Kuala Lumpur, 50150, Malaysia
8.0.Very good.

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Free WiFi
  • Free parking
  • Pool
  • Kitchenette
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 5 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • Fitness center
  • Air conditioning
  • Self-serve laundry

Feel at home

  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Private bathroom

What’s around

  • In Bukit Bintang
  • Petaling Street - 13 min walk
  • Berjaya Times Square - 13 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Merdeka Square - 18 min walk
  • Kuala Lumpur Tower - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • 2 Bed Room Suite
  • 1 Bed Room Suite

Location

Jalan Robertson, Bukit Bintang, Kuala Lumpur, 50150, Malaysia
  • In Bukit Bintang
  • Petaling Street - 13 min walk
  • Berjaya Times Square - 13 min walk

What’s around

Landmarks

  • In Bukit Bintang
  • Petaling Street - 13 min walk
  • Berjaya Times Square - 13 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Merdeka Square - 18 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Kuala Lumpur Convention Centre - 24 min walk
  • KLCC Park - 28 min walk
  • Suria KLCC Shopping Centre - 29 min walk
  • Petronas Twin Towers - 30 min walk
  • Kuala Lumpur Sentral - 36 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 53 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur Masjid Jamek Station - 15 min walk
  • Kuala Lumpur Pasar Seni Station - 16 min walk
  • Kuala Lumpur Station - 22 min walk
  • Imbi Station - 14 min walk
  • Bukit Bintang Station - 15 min walk
  • Raja Chulan Station - 16 min walk

At a glance

Size

  • 5 apartments
  • Arranged over 43 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: English

At the property

Things to do

  • Outdoor pool
  • Fitness facilities

Services

  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator

Languages Spoken

  • English

In the apartment

Home comforts

  • Air conditioning
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Separate dining area
  • Number of living rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils

Small print

Also known as

  • Robertsons Urban Suites Apartment Kuala Lumpur
  • The Robertsons by Urban Suites Apartment
  • The Robertsons by Urban Suites Kuala Lumpur
  • The Robertsons by Urban Suites Apartment Kuala Lumpur
  • Robertsons Urban Suites Apartment
  • Robertsons Urban Suites Kuala Lumpur
  • Robertsons Urban Suites
  • Apartment The Robertsons by Urban Suites Kuala Lumpur
  • Kuala Lumpur The Robertsons by Urban Suites Apartment
  • Apartment The Robertsons by Urban Suites
  • The Robertsons by Urban Suites Kuala Lumpur
  • Robertsons Urban Suites

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Housekeeping is offered every 10 days for an extra charge of MYR 50

Policies

Guests must contact this property in advance to reserve onsite parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property only accepts cash for all bookings and onsite payments.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Cleaning fee: MYR 50 per person, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Robertsons by Urban Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Blue Boy Vegetarian Restaurant (4-min walk), VCR (5-min walk), and Tg's Nasi Kandar (6-min walk).
  • The Robertsons by Urban Suites has an outdoor pool and a fitness center.
8.0.Very good.
  • 4.0.Fair

    Je déconseille fortement

    Je déconseille fortement de séjourner dans cette hôtel déjà c'est une location faite par un particulier, de + quand nous sommes arrivés dans la chambre j'ai été totalement déçu, la déco est basique, le canapé est cassé et taché, le propriétaire n'a même pas nettoyé le canapé il a simplement caché les tâches du canapé en le recouvrant avec des plaids , les lits ne sont pas du tout confortable, un des deux lits était abîmé , on sentait les ressorts dans les côtes, la climatisation sentait le moisi ! On l'a signalé au propriétaire en lui disant que j'avais des allergies et que la climatisation avait un souci et que cela me gênait pour respirer , nous lui avons demandé de nous trouver une solution , et il n'a pas pris la peine de répondre à mes messages ! Alors que dès notre arrivée on a échangé les numéros de téléphone, et il nous a dit "si vous avez besoin de quoi que se soit , appelez moi" et bien ce n'est pas vrai du tout ! Il n'a pas répondu à notre réclamation mais par contre il a osé nous demander quelques jours après de lui donner les matelas que nous avions en trop dans l'appartement pour satisfaire d'autres clients alors que moi j'étais malade à cause de sa climatisation . A ce prix là vous trouverez un plus belle hôtel avec un meilleur service client sur Kuala Lumpur il y a tellement de choix. Cela fait la deuxième fois que nous allons sur KL et si je dois y retourner je ne retournerai jamais dans cette hôtel ça a été la pire expérience de notre voyage.

    Samia, 5 night family trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ホテルではなくマンションの一室をオーナーが貸し出してるようです。 それを知らず、、、駐車場の入り口のガードマンに止められ、パスポートなどを見せると、一階にある会社に連れていかれました。そこではうちでは予約入ってないと言われ、、、予約ページのスクショが日本語版だったのでそこでWi-Fiを繋いでもらい英語版を見せ、会社の方に電話をして貰いました。英語が話せないので泣きそうになりました。10分ほどでオーナーがやって来て部屋の案内をしてくれました。部屋1LDKのマンション!かなり広か贅沢な作り。部屋の掃除は入りませんが、洗濯乾燥機もありますので、毎日タオルを洗濯して使いました。キッチン、フライパン、皿など生活用品は全て揃ってます。マンションの下にはセブンイレブンやレストラン、スーパーがあり、便利です。プールは50メートル弱あり、最高です。また泊まりたいです。プラザラヤット駅までは5分弱。駅の入り口がわかりにくいです。目の前が大きなホテルの廃墟?みたいな感じ、駅までの道に浮浪者が沢山いました。他の駅はすごく綺麗な中、薄暗くて少し怖い雰囲気です。

    4 night family trip, Nov 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loke, 2 night family trip, Dec 15, 2019

    Verified Hotels.com guest review

See all 3 reviews