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AC Hotel Carlton Madrid by Marriott

4.0 star property
Hotel with restaurant, near Prado Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Carlton Madrid by Marriott

Exterior
Lounge
Lounge
Front of property - evening/night
Lounge

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Car hire on-site
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is NZ$318
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Minibar, in-room safe, blackout curtains, soundproofing

AC Hotel Atocha by Marriott

Parking available
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1018)
The price is NZ$442
includes taxes & fees
7 Dec - 8 Dec
AC Hotel Atocha by Marriott
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About the area

Map
Paseo de la Delicias 26, Madrid, Madrid, 28045

What's nearby

  • Prado Museum - 14 min walk - 1.2 km
  • El Retiro Park - 2 min drive - 1.8 km
  • Gran Via - 3 min drive - 2.1 km
  • Puerta del Sol - 3 min drive - 2.0 km
  • Plaza Mayor - 3 min drive - 2.1 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive
  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Madrid Atocha Station - 7 min walk
  • Atocha Cercanías Station - 7 min walk
  • Palos de la Frontera Station - 3 min walk
  • Estación del Arte - 6 min walk
  • Delicias Station - 7 min walk

Restaurants

  • ‪Restaurante Puerta de Atocha - ‬3 min walk
  • ‪Cafeteria Pando - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪El Rincón Asturiano - ‬3 min walk
  • ‪La Casina - ‬2 min walk

About this property

AC Hotel Carlton Madrid by Marriott

AC Hotel Carlton Madrid by Marriott offers a great location, putting you within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a snack bar/deli and a garden. Fellow travellers love the helpful staff and overall property condition. The property is only a short walk to public transportation: Palos de la Frontera Station is 3 minutes and Estación del Arte is 6 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 122 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2519 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1959
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

La Galerie – This bar specialises in local cuisine and only serves breakfast.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 25 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Does AC Hotel Carlton Madrid by Marriott offer free cancellation for a full refund?
Yes, AC Hotel Carlton Madrid by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel Carlton Madrid by Marriott?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel Carlton Madrid by Marriott?
Sorry, there's no on-site parking at AC Hotel Carlton Madrid by Marriott.
What are the check-in and check-out times at AC Hotel Carlton Madrid by Marriott?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at AC Hotel Carlton Madrid by Marriott?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.
What is there to do at AC Hotel Carlton Madrid by Marriott and nearby?
AC Hotel Carlton Madrid by Marriott has a fitness centre and a garden.
Are there restaurants at or near AC Hotel Carlton Madrid by Marriott?
Yes, La Galerie offers local cuisine.
What's the area around AC Hotel Carlton Madrid by Marriott like?
AC Hotel Carlton Madrid by Marriott is in Arganzuela, a short 3-minute walk from Palos de la Frontera Station and 14 minutes' walk from Prado Museum.

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and friendly staff
The hotel was exactly what we required for a weekend in Madrid. An excellent location to sight see and from the money we walked in the staff were all very friendly. Rocio on reception checked us in quickly when we arrived and dealt with any questions efficiently. She is an asset to the hotel.
Elizabeth, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The room was very clean. It was spacious as well. They also gave 1 complimentary water in the fridge which was kinda weird since they knew there were 2 people staying. It was like 5 min walk to the train station and perhaps a 15 min walk to atocha station. I as kinda slow so probably took longer for me. There were a couple of groceries and restaurants near the hotel as well. Overall it was okay.
Ria, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Soledad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Accessible and convinete location
Nazer A, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very well situated and conveniently nearby all the Madrid landmarks.
Regulo E, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place! Breakfast can use some work but very good overall!!
Sandra, 4-night family trip
Verified Expedia guest review

8/10 Very good

Christopher, 2-night trip
Verified Expedia guest review

10/10 Exceptional

David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

All was good. Desk clerk was very helpful, greeted me with a smile. Can’t ask for anything better. Thank you very much! Saul
Saul, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Anna, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Buena atención, bien el hotel, caro para el nivel
CESAR C, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 1-night trip
Verified Hotels.com guest review

6/10 Good

Samyr, 2-night trip
Verified Expedia guest review

6/10 Good

The hotel is small and doesn’t have a friendly entry with baggage. Very basic if you compare the rate paid as they have a short menu at the restaurant like a dinner.
Gladys, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very professional , friendly , rooms very clean , Close to train station , dinning , bus and metro lines , very safe to walk in the area . 5 stars . El personal muy amable y profesional , habitaciones limpias . Cerca de lineas de tren , metro y autobus . Muchos lugares para comer y se siente seguro caminar en la calle . 5 estrellas ,
JOEL, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

A Great Hotel for Your Madrid Stay
We chose this hotel because it was close to Atocha Station and we had planned a few train trips in and out. The hotel is modern, stylish, and very comfortable. The room and bathroom were spotlessly clean. Staff were always friendly and helpful, and even though we could speak Spanish, their English was perfect. Highly recommended!
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very accommodating
Maria, 1-night trip
Verified Expedia guest review

6/10 Good

Amir, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Noisy
The hotel lobby was under construction and extremely noisy!
amir, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The rooms were clean and well appointed. The location was excellent, near the Prado, Reina Sophia and the Atoche train station. The staff were incredibly kind and generous, providing a warm environment.
tresa a, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

tresa a, 1-night trip
Verified Expedia guest review

10/10 Exceptional

tresa a, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anurag, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice rooms, staff, amenities, and convenient
I stayed in a newly renovated 7th floor room with a private terrace with views of Madrid and an outdoor shower, table with chairs and umbrella/sun shade. The room was great. It had an ironing board with iron, mini-fridge, spa tub, tea kettle, views from the bathroom and bedroom, external shutters for light blocking and as an extra barrier against street noise—however, noise was never a problem. I slept super-well. The 7th floor is the top floor so you also needn’t worry about noise from above. This was my third or four stay at this hotel. In the past, I always asked for an interior room facing away from the street, as I am a light sleeper and noise sensitive, but this room was way better. I love the location of this hotel. It’s convenient and in the heart of things but on a not-too-busy street. It’s an easy 7-minute walk from Atocha train station, a few minutes walk to the metro, a few minutes walk to the Reina Sofia Art Museum, which always my first stop in Madrid (so I can visit Picasso’s painting, “Guernica”). It’s close to restaurants, ATMs, cafes, the Prado and Retiro Park. A well-stocked Corte Ingles Super Cor mini-mart is just steps down the block, if you desire snacks, a fine wine, or ready made salad. The staff is kind, friendly and helpful. If English is your only language, don’t worry, they’re perfectly fluent. I would recommend this hotel.
2-night trip
Verified Hotels.com guest review