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The Westin Resort & Spa, Cancun

4.0 star property
Beachfront hotel with spa, near Iberostar Cancun Golf Course

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Resort & Spa, Cancun

Outdoor wedding area
4 outdoor pools, pool umbrellas, pool loungers
Outdoor wedding area
Banquet hall
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The price is NZ$326
includes taxes & fees
14 Jan - 15 January 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Lagoon View

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

Pool
Spa
Free parking
Internet access
7.8 out of 10, Good, (1526)
The price is NZ$316
includes taxes & fees
12 Jan - 13 January 2025
Emporio Cancun Optional All Inclusive
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About the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.9 km
  • Delfines Beach - 3 min drive - 2.6 km
  • El Rey Ruins - 5 min drive - 4.5 km
  • Aquaworld - 6 min drive - 6.3 km
  • La Isla Shopping Mall - 9 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
  • Tulum Intl. Airport (TQO) - 141 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive
  • ‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

At The Westin Resort & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers, plus you'll only be a five-minute drive from Iberostar Cancun Golf Course. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Sea & Stones Restaurant, one of 3 restaurants, serves dinner. A poolside bar, a fitness centre and an outdoor tennis court are other highlights. Fellow travellers love the helpful staff and beach location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 379 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 11 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Sea & Stones Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Arena Sports Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen – This restaurant only serves breakfast. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Policies

Guests can rest easy knowing that there's outdoor lighting on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun offer free cancellation for a full refund?
Yes, The Westin Resort & Spa, Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Resort & Spa, Cancun?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Westin Resort & Spa, Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Resort & Spa, Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at The Westin Resort & Spa, Cancun?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at The Westin Resort & Spa, Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.
What is there to do at The Westin Resort & Spa, Cancun and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. The Westin Resort & Spa, Cancun also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Westin Resort & Spa, Cancun?
Yes, there are 3 on-site restaurants.
What's the area around The Westin Resort & Spa, Cancun like?
The Westin Resort & Spa, Cancun is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. The local area is walkable and popular for its beaches.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

It was a great stay!
Savik, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

Homayon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful beach
Very nice beach area, along with very nice pools with excellent view of the sea. Good variety of food and restaurants and a convenient store. I definitely recommend getting the food package as it's well worth it.
Mehdi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brett, 1-night trip
Verified Hotels.com guest review

6/10 Good

Amazing property, but a not so amazing service.
The property was amazing, with a really great ocean view and great pools. But the buildings were really old and not really clean. Firstly, the check in and check out times were really weird. The check in time was at 4 pm and check out at 10am. This makes it really hard for people staying for a single night to really take advantage for anything the resort has to offer, since most stuff is timed outside/very close to this time window. Also the service was not the greatest. Room service asked us to collect stuff directly from the deli when we asked for small stuff like coffee creamers. There were many small stuffs that room service could have done, but did not. Lastly, the food wasnt that good. It was overpriced, but didnt really feel like i got the value for my money. The quantity was great, but the protein felt dry and bland. The fries were soggy. Overall I'll give a 5 star for the location and property. But a three star for everything else.
Sreekanth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan Ruben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a short 3 days trip but enjoyed it much, the hotel rooms very clean and comfortable and enjoyed the pool and the beach
mercy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Joseph, 4-night trip
Verified Hotels.com guest review

2/10 Poor

HORRIBLE EXPERIENCE WITH THE FRONT DESK MANAGER. I would NOT recommend this hotel for those seeking a positive experience in Cancun. The facility is nice BUT the staff — in particular the front desk manager — do not have ethics. Hotels.com offers a deal for breakfast and the hotel disputes it?! Do NOT select any options in the apps for meals or any add-ons. You are getting conned/scammed. If you like the hotel and want to stay, just get your room and that is all. Do NOT trust add-on offers for meals, etc. offered up in the apps. You will likely just end up losing that money due to the hotel’s unethical practices. Just get your room from the apps and pay for other things on-site.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Sabrina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay. Great location with convenient access to beach.
AKSHAY, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Catherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 5-night family trip
Verified Hotels.com guest review

6/10 Good

rosa, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Candace, 2-night trip
Verified Hotels.com guest review

6/10 Good

Meh
It was just ok, but for the price we expected more because lot of zones were dirty and very bad organized
Brandon, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Allison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place was very nice and clean and a great price. My room was large. Highly recommend.
2-night trip
Verified Hotels.com guest review

6/10 Good

Brenda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ammar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mathieu, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location. The staff were professional. The breakfast was delicious
Joy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Itzhak, 2-night trip
Verified Hotels.com guest review