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The Westin Resort & Spa, Cancun

4.0 star property
Beachfront hotel with spa, near Iberostar Cancun Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Resort & Spa, Cancun

Outdoor wedding area
4 outdoor pools, pool umbrellas, pool loungers
Outdoor wedding area
Banquet hall
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
  • Hot tub
Feel at home
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The price is NZ$241
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Emporio Cancun Optional All Inclusive
Pool
Spa
Free parking
Internet access
7.8 out of 10, Good, (1437)
The price is NZ$269
includes taxes & fees
15 Dec - 16 Dec
Emporio Cancun Optional All Inclusive
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About the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.9 km
  • Delfines Beach - 3 min drive - 2.6 km
  • El Rey Ruins - 5 min drive - 4.5 km
  • Aquaworld - 6 min drive - 6.3 km
  • La Isla Shopping Mall - 9 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive
  • ‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

At The Westin Resort & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers, plus you'll only be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A poolside bar, a fitness centre and an outdoor tennis court are other highlights. Fellow travellers love the helpful staff and beach location.

Languages

English, Spanish

At a glance

Hotel size

  • 379 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 11 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Sea & Stones Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.
Arena Sports Bar – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Renovations and closures

The property will be renovating from 3 October 2024 to 21 November 2024 (completion date subject to change). The following areas are affected:
  • Lift
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Policies

Guests can rest easy knowing that there's outdoor lighting on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun offer free cancellation for a full refund?
Yes, The Westin Resort & Spa, Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Resort & Spa, Cancun?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Westin Resort & Spa, Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Resort & Spa, Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at The Westin Resort & Spa, Cancun?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at The Westin Resort & Spa, Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.
What is there to do at The Westin Resort & Spa, Cancun and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. The Westin Resort & Spa, Cancun also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near The Westin Resort & Spa, Cancun?
Yes, there are 3 on-site restaurants.
What's the area around The Westin Resort & Spa, Cancun like?
The Westin Resort & Spa, Cancun is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. The local area is walkable and popular for its beaches.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Donald, 5-night family trip
Verified Hotels.com guest review

6/10 Good

rosa, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Candace, 2-night trip
Verified Hotels.com guest review

6/10 Good

Meh
It was just ok, but for the price we expected more because lot of zones were dirty and very bad organized
Brandon, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Allison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place was very nice and clean and a great price. My room was large. Highly recommend.
2-night trip
Verified Hotels.com guest review

6/10 Good

Brenda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ammar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mathieu, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location. The staff were professional. The breakfast was delicious
Joy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Itzhak, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lila, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful beach
We enjoy going to this hotel every time. It is close to bus stop which takes us pretty much anywhere we want to go in Cancun. One of our favorite seafood restaurants is at walking distance. We have stayed here before and after renovations.
mortada, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar Orlando, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The property needs to be rebuilt from the ground up, so old and dingy
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed four nights here; it was safe.
Totsaporn, 4-night trip
Verified Hotels.com guest review

6/10 Good

Cancun teip
This was the 4th time staying here at the Westin. Amazing views and beach doesnt have much seaweed at all. However the rooms do need updating. Huge rooms. Great service btw.
Harold, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

OMG WE LOVED IT! The westin hotel is amazing space to relax and enjoy vacations!
Ruth, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff
Bernard, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Property was nice but a bit outdated. Restaurant was great. Staff are all friendly, except for maybe 1 waiter and 1 maintenance. No nightly entertainment. Spa is expensive. Property is on the end of the island that is far from all the fun. It’s on the beach so that’s hard to beat, and the water was beautiful, made up for all the seaweed on the white sand beach
Slavek, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good Hotel
The conditions of the hotel are ok. The service in general was good. The only detail that we did not like is that the check in was too long, more than 20 minutes.
Oscar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night business trip
Verified Hotels.com guest review