Skip to main content

Novotel Rotorua Lakeside

4.5 star property
Luxury hotel with indoor pool, near Polynesian Spa

Choose dates to view prices

Experience a tranquil retreat in the heart of Rotorua at Novotel Rotorua Lakeside. Unwind with breakfast or dinner at Atlas, then rejuvenate in one of the 6 spa tubs or take a refreshing dip in the indoor pool. With helpful staff, free public WiFi and dry cleaning services available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and 6 hot tubs
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • 24-hour room service
  • Conference centre
  • Business centre
  • 10 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$224
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

7.2 out of 10
Good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 41 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 245 sq m
  • Lake view
  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(68 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

7.8 out of 10
Good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
8.2 out of 10, Very good, 1,073 reviews
The price is NZ$186
includes taxes & fees
1 Feb - 2 Feb
Rydges Rotorua
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua i-SITE Visitor Centre - 5 min walk - 0.5 km
  • Rotorua Night Market - 7 min walk - 0.6 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 13 min walk - 1.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco. - ‬2 min walk
  • ‪Pig & Whistle - ‬1 min walk
  • ‪Starbucks Rotorua - ‬3 min walk
  • ‪Fat Dog Cafe & Bar - ‬1 min walk
  • ‪Snug Coffee & Smoothie Bar - ‬3 min walk

About this property

Novotel Rotorua Lakeside

When you stay at Novotel Rotorua Lakeside, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Atlas, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 199 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (60 minutes per day)
    • Wi-Fi (speed: 50+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (NZD 15.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (3444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • 6 hot tubs
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Front entrance ramp
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Atlas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Clarkes Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately NZD 34 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 20 (subject to availability)

Parking

  • Uncovered self-parking costs NZD 15.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses geothermal energy.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

Does Novotel Rotorua Lakeside offer free cancellation for a full refund?

Yes, Novotel Rotorua Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Rotorua Lakeside?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.

Are pets allowed at Novotel Rotorua Lakeside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Rotorua Lakeside?

Yes. Self-parking costs NZD 15.00 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Novotel Rotorua Lakeside?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 20 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Novotel Rotorua Lakeside and nearby?

Have fun during the warmer months with activities nearby such as hiking. Soothe your senses in one of the 6 hot tubs or make use of other amenities, which include an indoor pool and a fitness centre. Novotel Rotorua Lakeside also has a garden.

Are there restaurants at or near Novotel Rotorua Lakeside?

Yes, Atlas offers al fresco dining and international cuisine.

What's the area around Novotel Rotorua Lakeside like?

Novotel Rotorua Lakeside is in Inner City, a short 10-minute walk from Polynesian Spa and 3 minutes' walk from Eat Street. Travellers say that the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Novotel Rotorua Lakeside Reviews

7.8

Good

7.8

Cleanliness

8.6

Location

8.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Breakfast
Bathroom
Restaurant
Bed
Lake
Shower
Lobby

Reviews

10/10 Exceptional

Great loved all extras like pool and gym
Kusay, 5-night trip

10/10 Exceptional

Wonderful staff great room
Aaron, 1-night trip

10/10 Exceptional

Great location and a great hotel
Jacobus J, 1-night trip

10/10 Exceptional

Excellently
Flores, 4-night trip

4/10 Fair

This hotel is desperately in need of renovation and management training. It falls well below the standard in the brand.
Peter, 3-night trip

10/10 Exceptional

Lovely location, beautiful rooms, convenient
Trudy, 3-night trip

10/10 Exceptional

Great place to stay
Tesi, 1-night trip

10/10 Exceptional

Great hotel. Our room was large with a great view of the lake. Would definitely stay again
Andrea, 2-night trip

8/10 Very good

Excelent
Eric G, 2-night trip

10/10 Exceptional

Nice location. Close to great eating establishments
Francesco, 4-night trip

10/10 Exceptional

Family-friendly hotel. Good weekend away
Azamal, 2-night trip

6/10 Good

We loved the spa and how friendly the staff were. My daughter loved the way we were welcomed.
George, 1-night trip

10/10 Exceptional

Great location - noisy from eat street bars if on that side.
Stacey, 2-night trip

10/10 Exceptional

Absolutely fantastic staff at this hotel. Just a note, they charge for parking
Abbey, 4-night trip

10/10 Exceptional

The bed was very soft which may suit some travellers but not me
Kathleen, 4-night trip

10/10 Exceptional

Nice place great service & food was fantastic
MARK, 1-night trip

10/10 Exceptional

Great location, close to lots of activities and restaurants. Would definitely stay here again!
Ashley, 2-night trip

10/10 Exceptional

Excellent
Rachel, 2-night trip

8/10 Very good

Breakfast offers has fantastic with many varieties. It was a great stay the bed is comfortable and staff was very helpful. Plenty of parking around.
Kenny, 1-night trip

8/10 Very good

Breakfast menu could be better.
Erin, 1-night trip

10/10 Exceptional

Nice place very modern and convenient
Shamil, 2-night trip

8/10 Very good

Facilities and location were great :)
Maria, 2-night trip

6/10 Good

Breakfast needs a upgrade, slight boring. Needs another coffee machine. Omelettes should be included in the cooking station.
Nalisha, 1-night trip

10/10 Exceptional

Our favourite interaction was with Sunny. She was warm, friendly and a great laugh. It set the tone for our stay, which we thoroughly enjoyed. Thanks Sunny! You’re the best x
Debbie, 1-night trip

10/10 Exceptional

Professional staff. A very clean environment. Well placed.
SAYEDALI, 3-night trip