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Pullman Rotorua

5.0 star property
Luxury hotel with restaurant, near Government Gardens

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pullman Rotorua

Exterior
City view
Lobby
Lake view
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Spa services
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Minibar
The price is NZ$281
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

Lake view

Deluxe Room, 1 King Bed, Lake View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Superior Room, 2 Queen Beds, City View

Superior Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Lake view

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)

Deluxe Room, 1 King Bed, City View (Deluxe)

Deluxe Room, 1 King Bed, City View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

Superior Suite, 1 King Bed, City View

Superior Suite, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Room, 1 King Bed, Balcony

Rydges Rotorua

Pool
Free parking
Free WiFi
Restaurant
8.4 out of 10, Very good, (1004)
The price is NZ$214
includes taxes & fees
12 Jan - 13 January 2025
Rydges Rotorua
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About the area

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Eat Street - 4 min walk - 0.3 km
  • Polynesian Spa - 9 min walk - 0.8 km
  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Rotorua Hospital - 12 min walk - 1.0 km
  • Skyline Rotorua - 6 min drive - 4.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬3 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Pullman Rotorua

Pullman Rotorua puts you within a 10-minute drive of Skyline Rotorua. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Spanish

At a glance

Hotel size

  • 130 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (NZD 59 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Working away

  • 4 meeting rooms
  • Conference space (1227 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Fitness centre
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 130
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 49-inch Smart TV
  • Premium digital channels
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Barrel & Co Bar and Grill – On-site steakhouse. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 49 for adults and NZD 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 150 per night

Parking

  • Covered valet parking costs NZD 59 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Does Pullman Rotorua offer free cancellation for a full refund?
Yes, Pullman Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Rotorua?
Yes. Valet parking costs NZD 59 per day. Electric car charging is available.
What are the check-in and check-out times at Pullman Rotorua?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Pullman Rotorua and nearby?
Pullman Rotorua has a fitness centre and spa services.
Are there restaurants at or near Pullman Rotorua?
Yes, Barrel & Co Bar and Grill offers al fresco dining.
What's the area around Pullman Rotorua like?
Pullman Rotorua is a short 4-minute walk from Eat Street and 5 minutes' walk from Rotorua Night Market.

Pullman Rotorua Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Rohan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Vijay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jeffrey, 1-night trip
Verified Expedia guest review

8/10 Very good

Everything was awesome
Asiah-Lee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service
Keven, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Pradeep, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Smelled nice
Riya, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fabiola, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and very nice and clean. Friendly staff.
Fabiola, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and spacey and great staff.
Reena, 1-night family trip
Verified Expedia guest review

8/10 Very good

Maggie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place for family
Lincoln, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Modern room, with cool carpets and quite fancy. Nice and dark in the morning. The shower/toilet behind glass enclosures is rather close quarters… I wouldn’t bunk with a mate in one of these rooms. Good enough for families or couples though. Yummy buffet with most of what you’d want. Some bits missing though if I was being picky. Overall a really nice place to stay and be.
Matt, 1-night trip
Verified Wotif guest review

8/10 Very good

Overall was ok
Kuldeep, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A very pleasant hotel. Staff were friendly. The room was spacious and modern with a super comfy bed.
Amanda, 1-night business trip
Verified Expedia guest review

6/10 Good

AC heater not working. Lakeview but room got no vi
AC/heater not working. Hskp deliver portable heater but also not working. Told us our AC got rebooted need to take a while. Wait 1hr room still freezing. Then replace another portable heater. Took 5-6x coming back in the room before somehow room temperature got fix. Booked a lakeview. But room given got no view at all
Kenneth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krishneel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Rubing, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel itself isn’t bad but not the best for the price. Also we had my wife’s Apple AirPods stolen from the room. Not misplaced. We knew exactly where they were left and vanished while we were out when the room was serviced. Not a good feeling. Staff were nice about it but can offer no solution. Be warned.
Alexander, 3-night trip
Verified Wotif guest review

6/10 Good

Stuart, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review