Banff Caribou Lodge and Spa

3.5 star property
Mountain hotel with spa, near Banff Centre for Arts and Creativity

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Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Lobby
Corner Suite with Spa Bath | Room amenity
Point of interest
Lobby sitting area
Tucked away in the heart of Banff, Banff Caribou Lodge and Spa offers a warm welcome with a cozy lobby fireplace, playground for kids to enjoy and an inviting Red Earth Spa. Indulge in yoga classes at the gym or relax by treating yourself to manicure/pedicure treatments. With free self parking, helpful staff always on hand and excellent dining options nearby.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Business centre

Feel at home (6)

  • Children stay free
  • Playground on-site
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
The current price is NZ$759
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Corner Suite with Spa Bath

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Calgary International Airport (YYC) - 92 min drive
  • Banff Station - 17 min walk

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Banff Caribou Lodge and Spa puts you in a great location, within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. Other features include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and restaurant.

Languages

English, French, German, Japanese

More about this property

VISIBILITY

At a glance

Hotel size

    • 190 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site garage

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Ski passes
  • Yoga classes
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (765 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Banquet hall

Accessibility

  • Lift

ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

STAR_OUTLINE

Special features

Spa

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

HELP_OUTLINE

Frequently asked questions

Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?

Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Banff Caribou Lodge and Spa?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Banff Caribou Lodge and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Banff Caribou Lodge and Spa?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Banff Caribou Lodge and Spa and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowboarding and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Banff Caribou Lodge and Spa also has a sauna and a fitness centre.

Are there restaurants at or near Banff Caribou Lodge and Spa?

Yes, there's an on-site restaurant.

What's the area around Banff Caribou Lodge and Spa like?

Banff Caribou Lodge and Spa is in Uptown District, a short 16-minute walk from Banff Centre for Arts and Creativity and 18 minutes' walk from Bow River. Travellers say that the area is walkable and ideal for skiing.

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Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Hot Tub
Air conditioning
Lobby
Restaurant
Parking
Bathroom

What guests liked

  • The spa was a highlight, with many guests praising its lovely atmosphere, wonderful hot pools, and excellent facilities. (109 reviews)
  • The hot tub was a great way to unwind and a lovely feature of the property. (138 reviews)
  • The on-site restaurant, The Keg, served great food and was a convenient dining option for guests. (37 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent stay, very clean and quiet had a lovely room with a nice view. Staff were friendly and helpful. Check in and out was quick and easy. Hot pool was lovely after a long day walking around and the keg restaurant was very good too. I plan to return again next year!
Laura, 4-night trip

10/10 Exceptional

Amazing stay. Friendly, clean, loved the hot pool, restaurant and spa where excellent.
KRISTIN, 6-night trip

10/10 Exceptional

we had a loft room with the Jacuzzi tub. Both were wonderful after the long drive and to have the separation if needed so people could sleep convenient to many restaurants bus stop nearby to go to Fairmont and the gondola.
Lori, 2-night trip

10/10 Exceptional

Hospitality A+

We had a great time and found the lodge to be just what we needed. We loved the hot baths and the hospitality was exceptional! So helpful and freindly!
Brook R, 3-night trip

8/10 Very good

The hot pool is lovely! Unfortunately, the hotel room was not air conditioned which was disappointing.
1-night trip

10/10 Exceptional

Comfortable Hotel

Hotel was comfortable service was very good to excellent ,hot tub pretty good with free parking.
Patrick, 3-night trip

10/10 Exceptional

Great stay, room is clean and very quiet
Ray, 1-night trip

8/10 Very good

Good all around hotel.
carrie, 1-night trip

8/10 Very good

Great spot to stay and price was fair, constant problems with key-cards failing however. Also didn't have linens swapped enough as we would have liked. Staff was kind and fantastic.
Tanveer, 4-night trip

10/10 Exceptional

Stay was great, except the pillows were so uncomfortable I left with a bad kink in my neck and shoulders.
Rhonda, 2-night trip

10/10 Exceptional

Clean, friendly staff and many amenities nearby.
Micheline, 1-night trip

10/10 Exceptional

Great place to stay! Rooms are updated and comfortable.
Hollie, 3-night trip

10/10 Exceptional

Relaxation

Always our favourite hotel to stay at, the facilities are the best!
Miro, 1-night trip

8/10 Very good

Great place for the price
Paul, 3-night trip

10/10 Exceptional

The staff were amazing both in the hotel and the restaurant.
Stephanie, 2-night trip

8/10 Very good

Had and a wonderful stay
Sonya, 2-night trip

10/10 Exceptional

Room was nice and one of the shuttle stops for the ski hills is right out front!
Gregory Bryan, 4-night trip

10/10 Exceptional

It is a good property , and all around it was a decent price for high season , and a nice clean property.
William, 1-night trip

10/10 Exceptional

Nice proximity to downtown Banff…
Jennifer, 3-night trip

10/10 Exceptional

The place was friendly, clean and within walking distance to downtown!
Brad, 1-night trip

10/10 Exceptional

Great stay here staff and hotel were amazing. Convenient location for transit and close to city
1-night trip

10/10 Exceptional

Great stay, easy parking, and the Keg in the building makes it easy to get a delicious brunch easily! A bit of a walk to the main area of Banff, but not bad.
Jared, 2-night trip

10/10 Exceptional

Great pillows Enjoyed the hot pools
GREGORY, 1-night trip

10/10 Exceptional

The hotel lobby and parking is great, the rooms are a little tired; but that’s Banff! High prices and low on quality when compared to Canmore. Overall a convenient and painless stay- I would stay again if there was another deal price available.
Paul, 1-night trip

8/10 Very good

The room was nice,as well as spa and staff
Darren, 1-night trip