Banff National Park Information Centre - 6 min drive - 4.3 km
Banff Lake Louise Tourism Bureau - 7 min drive - 4.3 km
Banff Centre for Arts and Creativity - 9 min drive - 5.1 km
Getting around
Calgary International Airport (YYC) - 101 min drive
Banff Station - 15 min drive
Free local area shuttle
Restaurants
Banff Upper Hot Springs - 4 min walk
McDonald's - 5 min drive
Evelyn's Coffee Bar - 7 min drive
Banff Ave Brewing Co - 5 min drive
Sky Bistro - 1 min drive
About this property
Rimrock Resort Hotel Banff
When you stay at Rimrock Resort Hotel Banff, you'll be in a fantastic location, only a five-minute walk from Upper Hot Springs and Banff Gondola. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. Other highlights include 2 bars/lounges, an indoor pool and a health club. Fellow travellers love the pool and helpful staff.
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Secured covered on-site self-parking (CAD 32.00 per night; includes in/out privileges)
Secured covered on-site valet parking (CAD 45 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
2 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free local shuttle
What to do
Racquetball/squash
Hiking/biking trails
Ice skating
Shopping
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Downhill skiing nearby
Snowboarding nearby
Hot springs nearby
Working away
13 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Ski storage
Facilities
1 building/tower
Built in 1993
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Television in common areas
Health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
The spa is open selected days. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: CAD 27.80 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness centre access
Fitness/yoga classes
Health club access
Pool access
Ski shuttle
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 8 to 35 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 26 July to 12 October:
One of the dining venues
Children & extra beds
Rollaway beds are available for CAD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 60 per accommodation, per day
Parking
Covered self-parking costs CAD 32.00 per night with in/out privileges
Covered valet parking costs CAD 45 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff
Frequently asked questions
Does Rimrock Resort Hotel Banff offer free cancellation for a full refund?
Yes, Rimrock Resort Hotel Banff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rimrock Resort Hotel Banff?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Rimrock Resort Hotel Banff?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 60 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Rimrock Resort Hotel Banff?
Yes. Self-parking costs CAD 32.00 per night. Valet parking costs CAD 45 per night. Electric car charging is available.
What are the check-in and check-out times at Rimrock Resort Hotel Banff?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Rimrock Resort Hotel Banff and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Rimrock Resort Hotel Banff also has 2 bars, an indoor pool and a sauna, as well as a health club, a picnic area and a garden.
Are there restaurants at or near Rimrock Resort Hotel Banff?
Yes, there are 2 on-site restaurants.
What's the area around Rimrock Resort Hotel Banff like?
Rimrock Resort Hotel Banff is a short 3-minute walk from Upper Hot Springs and 4 minutes' walk from Banff Gondola. Travellers say that the area is walkable and ideal for skiing.
Rimrock Resort Hotel Banff Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
12 November 2024
Brent
Brent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Bishop
Bishop, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
For years this has been our favorite place to stay in Banff. It’s a beautiful property with great views and love the lobby bar entertainment.
Kimberly
Kimberly, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Stacey
Stacey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 September 2024
Great location, but not in the hustle and bustle of town. Close to some of the attractions. Our room was a bit noisy due to the proximity of the lounge and bar.
Joseph
Joseph, 7-night trip
Verified Hotels.com guest review
6/10 Good
21 September 2024
Not worth the $$
Hotel needs complete renovation, especially threadbare corridors carpet. Overpriced based on location exclusively.
Paul
Paul, 2-night family trip
Verified Hotels.com guest review
6/10 Good
19 September 2024
Beautiful area right next to the hot springs, great staff and amazing facilities. For the price of 900 a night this room was very dated. Our faucet was wiggly and not attached properly etc. Would give 5 stars with a renovation.
Jeanette
Jeanette, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Nice property, incredible views
Gorgeous hotel, wonderful view, clean rooms and I loved yoga each morning! Rooms are dated for the insanely expensive rate but overall we loved the property. I have stayed here in the off season as well and overall we love this hotel.
Leanne
Leanne, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Beautiful hotel with beautiful surroundings and views. A little outside of town but they have a nice shuttle. Certain things need updating like pool and spa but would definitely stay again.
Jason
Jason, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Regina
Regina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
The hotel was excellent. Friendly staff, great amenities, service, views, spa, food, transportation, and concierge service. Comes with a price, but for our ten year wedding anniversary; we treated ourselves.
Stanley
Stanley, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Warren
Warren, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 September 2024
Amit
Amit, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Lovely hotel with majestic Mountain View’s!
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Mandeep
Mandeep, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 August 2024
Had lunch while waiting for our room and other tables who were seated after us were served their food before us. Eventually food arrived cold. Check in was disorganized and not professional. The room was dirty and furniture VERY worn.
After providing feedback to the restaurant manager, concierge desk and the main manager nothing was resolved. There was a lot of thanks for feedback etc. very disappointing overall. Will only book at Banff Springs and if that property is sold out I just won’t go to Banff. Rimrock is 3 stars.
Shane
Shane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Very warm and friendly service A on that. Great views of the mountain and valley.
Puneet
Puneet, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Excellent stay
Great buffet breakfast
Concierge very helpful
Beautiful hotel and views
Nice pool area
Sheena
Sheena, 2-night family trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Our room had spectacular views. The shuttle was very convenient. Did not have a book in the room highlighting the amenities. Went to the spa and asked for a printed out menu with treatments and pricing which they did not have. The hotel said you had to download it on your phone…. I am on vacation and I did not want to be on my phone. If they had a book in the room I could have looked through and would have most definitely booked a treatment….
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Excellent, highly recommend
Mohammad
Mohammad, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
ELCIO
ELCIO, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Ronan
Ronan, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
14 August 2024
The room had great view of the mountain but the room conditions are best described as a dump. The carpet was sticky and the bathroom looks like an 2 star rural hotel. The Keureg coffee machine never worked and appears to be 10 plus years old.And this is despite the USD 800 price tag per night.