In the heart of Sydney, Hotel Hacienda offers a warm welcome with helpful staff and convenient amenities. Enjoy free in-room WiFi, luggage storage, concierge services, outdoor furniture and a vending machine.
Hotel Hacienda puts you a short five-minute drive from Star Casino and University of Sydney. Also, World Square Shopping Centre and Capitol Theatre are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Redfern Station is 6 minutes and Central Light Rail Station is 14 minutes.
Languages
Chinese (Mandarin), English, French, Hindi
At a glance
Hotel size
64 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1.98 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured on-site self-parking (AUD 30.00 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 2000
Outdoor furniture
Accessibility
Wheelchair-accessible
Lift
Smooth flooring in room
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Hydromassage shower head
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
Fees & policies
Refundable deposits
A damage deposit of AUD 50 will be collected before check-in
Mandatory fees
This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.
Optional extras
Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
Late checkout can be arranged for an extra charge of AUD 25 (subject to availability)
Credit card charges are subject to an extra charge of 1.98 per cent
Parking
Secured self-parking costs AUD 30.00 per night
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern
Frequently asked questions
Does Hotel Hacienda offer free cancellation for a full refund?
Yes, Hotel Hacienda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hacienda?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Hacienda?
Yes. Self-parking costs AUD 30.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Hacienda?
Check-in start time: 2 PM; check-in end time: 10:00 PM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of AUD 25 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Hacienda?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Hotel Hacienda and nearby?
Recommended spots to visit include SEA LIFE Sydney Aquarium (1.6 mi) and Star Casino (1.7 mi), along with Overseas Passenger Terminal (2.4 mi) and Circular Quay (2.4 mi).
What's the area around Hotel Hacienda like?
Hotel Hacienda is a short 6-minute walk from Redfern Station and 7 minutes' walk from University of Sydney. Travellers love the hotel's prime location.
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Hotel Hacienda Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
6.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
14 November 2024
Was nice and clean. Great mexican food
Kay
Kay, 3-night trip
10/10 Exceptional
29 October 2024
I always choose to stay at this property when in Sydney.
Hayden
Hayden, 1-night trip
10/10 Exceptional
3 November 2024
I stayed here 3 times in October. The last stay was the best. Very cute budget hotel. Comfy beds, lovely staff. Will definitely stay again.
Kelly
Kelly, 1-night trip
10/10 Exceptional
16 November 2024
The room was a bit small but very clean and staff were lovely and helpful
Traci
Traci, 2-night trip
10/10 Exceptional
23 October 2024
The room was clean and had all the amenities that I needed, it was a last minute booking and i am happy with my stay.
Germaine
Germaine, 1-night trip
8/10 Very good
16 October 2024
Really lovely staff, good communication and a funky budget hotel. Love the Spanish vibe! Comfy beds, hot showers with good water pressure. Central location, good hotel for a short stay. I've stayed twice in the past two weeks and will book again.
Kelly
Kelly, 1-night trip
6/10 Good
27 December 2024
Helt ok
Verified traveller
2-night trip
10/10 Exceptional
19 December 2024
Perfect hotel and location to rest your head
Absolute perfect stay. Very good value and great location, only a five minute walk from Redfern station which gets you into the city centre in 12 minutes. Also connected with bus routes, short walk to Broadway which has tonnes of shops and restaurants. Hotel itself the staff were all so nice and accommodating. Our room was even ready at 9:30am which was a nice surprise. For the price you really couldn’t go wrong, the rooms are small but the aircon works well and the beds are comfortable after a long day out and about so that’s what suited us. It’s not a hotel you would be lounging in all day but served its purpose for us perfectly. Loved it!
Jessica
Jessica, 2-night trip
6/10 Good
1 December 2024
The staff were nice and helpful. Its has convenient location, close to both airport and central station. But the matres was uncomfortable and our room was next to storeroom including the towels and the cleaning staff made too much noise in the early morning. We could hear all the noises from corridor and the trains as well.
Verified traveller
3-night trip
8/10 Very good
21 September 2024
Basic hotel with small rooms, however it suited my needs for an over night stay. The sign on the hotel outside said its up for sale, I would stay again if its still around
Colin
Colin, 1-night trip
10/10 Exceptional
13 May 2024
Excellent location, helpful and friendly staff.
Joshua
Joshua, 2-night trip
10/10 Exceptional
27 May 2024
Very happy with my overnight stay. Convenient location. Will stay here again
Dale
Dale, 1-night trip
8/10 Very good
13 July 2024
The hotel was very clean and well kept. Rooms are small in size but perfect for some where to rest your head and bathe. Very convenient location. Well priced. We will definitely be staying here again & again
Cassandra
Cassandra, 1-night trip
10/10 Exceptional
14 January 2024
Good location, tidy room and friendly staff.
Josh
Josh, 1-night trip
8/10 Very good
8 October 2024
A cute budget hotel. Bed surprisingly comfy. Train noise very loud. I’d recommend bringing very good ear plugs. Big chunk of someone’s hair and dust in my room, otherwise it was clean. Foyer restaurant looked great. Central location.
Kelly
Kelly, 1-night trip
8/10 Very good
31 October 2024
Room is too small. Train travelling noise in night.
Nima
Nima, 1-night trip
10/10 Exceptional
23 August 2022
Cute little place :) enjoyed our stay
Maegen Amber
Maegen Amber, 2-night trip
8/10 Very good
21 August 2023
Lovely staff, delicious food in the restaurant all in a convenient location.
Cathryn
Cathryn, 3-night trip
10/10 Exceptional
29 August 2023
Just great location and relaxed.
Mark
Mark, 3-night trip
8/10 Very good
2 May 2024
Food on premises so didn’t have to leave which was great because it was raining.
Peter
Peter, 1-night trip
8/10 Very good
27 March 2024
great place to stay, close to central and redfern station and lightrails, would definitely recommend staying again!! very clean and bed was super comfy
Molly
Molly, 2-night trip
4/10 Fair
10 November 2024
The train line noise also people walking to there rooms too noisy of all hours of the morning, doors slam. And why does the price double when events are on?
Joanne
Joanne, 1-night trip
10/10 Exceptional
24 November 2023
Super convenient, friendly staff and with car park.
Ariana
Ariana, 1-night trip
10/10 Exceptional
9 February 2024
Best budget hotel in Sydney.
Kevin
Kevin, 2-night trip
8/10 Very good
22 October 2024
Everything was fine but the bed was in very bad condition and the cleaning staff made too much noise from very early on as the rooms did not isolate noise.