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Hotel Hacienda

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Desk, soundproofing, free WiFi, bed sheets
Acapulco Suite | Terrace/patio
Desk, soundproofing, free WiFi, bed sheets
Acapulco Suite | Private kitchen
Acapulco Suite | Living area | TV

Overview of Hotel Hacienda

Hotel Hacienda

3.0 star property
Suburban hotel in Sydney

6.8/10 Good

994 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
179 Cleveland Street, Redfern, NSW, 2016
Main amenities
  • Housekeeping (on request)
  • Self parking
  • Vending machine
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Television
  • Lift
  • In-room climate control (air conditioning)
  • Self-parking (surcharge)
  • Soundproofed rooms

Room options

About this area

What's nearby

  • In Redfern
  • Circular Quay - 40 min walk
  • University of Sydney - 1 min drive
  • Star Casino - 9 min drive
  • SEA LIFE Sydney Aquarium - 9 min drive
  • Sydney Opera House - 17 min drive
  • Luna Park - 14 min drive
  • Coogee Beach - 22 min drive
  • Sydney Harbour Bridge - 15 min drive
  • Bondi Beach - 23 min drive
  • Taronga Zoo - 26 min drive

Getting around

  • Sydney Airport (SYD) - 22 min drive
  • Sydney Redfern Station - 5 min walk
  • Sydney Central Station - 14 min walk
  • Exhibition Centre Station - 21 min walk
  • Redfern Station - 6 min walk
  • Central Light Rail Station - 14 min walk
  • Capitol Square Light Rail Station - 15 min walk


  • LP's Quality Meats - 3 min walk
  • Kindred - 4 min walk
  • Cafe Giulia - 4 min walk
  • The Milk Bar by Cafe Ish - 5 min walk
  • Cafe Oratnek - 5 min walk

About this property

Hotel Hacienda

Hotel Hacienda puts you 2.1 mi (3.3 km) from Circular Quay and 2.6 mi (4.2 km) from Sydney Opera House. Also, this hotel is 2.7 mi (4.3 km) from Sydney Harbour Bridge and 5.3 mi (8.5 km) from Bondi Beach. The overall value and location get great marks from fellow travellers. Public transportation is only a short walk: Redfern Station is 6 minutes and Central Light Rail Station is 14 minutes.


Chinese (Mandarin), English, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 3 floors


  • Check-in time from 2 PM until 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured on-site self-parking (AUD 25.00 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage


  • 1 building/tower
  • Built in 2000


  • Wheelchair accessible
  • Lift


  • Chinese (Mandarin)
  • English
  • French
  • Hindi

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Hydromassage shower head
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • Housekeeping (on request)

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 25 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.98 per cent
  • Housekeeping is available for an additional fee


  • Secured self-parking costs AUD 25.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.


Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

Does Hotel Hacienda offer free cancellation for a full refund?
Yes, Hotel Hacienda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Hacienda?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 12 December 2022 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Hacienda?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Hacienda?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Hacienda?
Yes. Self-parking costs AUD 25.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Hacienda?
You can check in from 2 PM - 10:00 PM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of AUD 25 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Hacienda?
No, this hotel doesn't have a casino, but Star Casino (9-min drive) is nearby.
Are there restaurants at or near Hotel Hacienda?
Yes. Nearby restaurants include Kindred (4-min walk), Cafe Giulia (4-min walk) and The Milk Bar by Cafe Ish (5-min walk).
What's the area around Hotel Hacienda like?
Hotel Hacienda is a short 6-minute walk from Redfern Station and 7 minutes' walk from University of Sydney. Travellers say that the area is walkable and good for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Vic, 1-night trip
Verified guest review

8/10 Very good

D, 1-night trip
Verified guest review

10/10 Exceptional

Lovely Joy, 1-night trip
Verified guest review

8/10 Very good

Great stay. Convenient to where we needed to be. Parking was paid, but cheap at 25$ a night and easy to access. Very small rooms but neat and tidy and good value.
Brooke, 2-night family trip
Verified guest review

6/10 Good

Room appeared clean and tidy, when checking under the bed before checking out to make sure nothing had fallen under. Found items from previous guests. Appeared that under the bed hadn't been cleaned in some time.
Jackson, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Rebekah, 4-night trip
Verified Expedia guest review

8/10 Very good

Hussein, 1-night trip
Verified guest review

10/10 Exceptional

Clean, good looking, good location, comfy bed, nice tiny room, only downside is the noise in the morning coming from other rooms and hallways. Other than that, very recommended!
German, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cute little place :) enjoyed our stay
Maegen Amber, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Claire, 3-night trip
Verified Wotif guest review