Memphis International Airport (MEM) - 17 min drive
Memphis Central Station - 24 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 4 min drive
Central BBQ - 3 min drive
Bog & Barley - 3 min drive
McDonald's - 8 min walk
About this property
Home2 Suites by Hilton Memphis East Germantown
Home2 Suites by Hilton Memphis East Germantown puts you within a 15-minute drive of University of Memphis. For a bit of exercise, you can visit the fitness centre, or go for a swim in the seasonal outdoor pool.
Languages
English
At a glance
Hotel size
91 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Water dispenser
Working away
Business centre
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Television in common areas
Fitness centre
Seasonal outdoor pool
Outdoor furniture
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Toaster
Cookware, dishes and utensils
Dishwasher
Paper towels
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Home2 Suites by Hilton Memphis East / Germantown TN
Home2 Suites by Hilton Memphis East Germantown Hotel
Home2 Suites by Hilton Memphis East Germantown Germantown
Home2 Suites by Hilton Memphis East Germantown Hotel Germantown
Frequently asked questions
Does Home2 Suites by Hilton Memphis East Germantown offer free cancellation for a full refund?
Yes, Home2 Suites by Hilton Memphis East Germantown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Home2 Suites by Hilton Memphis East Germantown?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Home2 Suites by Hilton Memphis East Germantown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Home2 Suites by Hilton Memphis East Germantown?
Yes, there's free self parking.
What are the check-in and check-out times at Home2 Suites by Hilton Memphis East Germantown?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Home2 Suites by Hilton Memphis East Germantown and nearby?
Home2 Suites by Hilton Memphis East Germantown has a seasonal outdoor pool and a fitness centre.
Does Home2 Suites by Hilton Memphis East Germantown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
Home2 Suites by Hilton Memphis East Germantown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
9 December 2024
Awful customer service!
Check in was horrible. The person at the front desk was rude, uninterested. There was a problem with my reservation through hotels.com. She didn't care, didn't offer compassion, didn't offer solutions. Left it up to me to come up with solutions. She just didn't want to be bothered. After getting to my room started my phone kept ringing. No answer when picking up. Finally had to disconnect phone. The hotel itself was great.
Emile
Emile, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 November 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
All aspects of the stay were just fine except for the price. I think the price is about 20% above what it should have been. BTW, The sewer system was acting up while we were there and the smell along the north side of the building was pretty bad.
william
william, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Friendly staff and very helpful managers.
Andrew
Andrew, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Always a great place to stay.
Joe
Joe, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Front desk staff was lovely! Property is tucked away from the busy street so it’s relatively quiet. I felt very safe at this location and will stay again if I’m ever in Memphis!
Cassandra
Cassandra, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Ashley
Ashley, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 August 2024
Doug
Doug, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
We enjoyed the safe location & close availability to dining & attractions in Memphis. Really enjoyed the comfortable beds & having a kitchen.
Kevin
Kevin, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
Everything was great. Real nice facility.
Richard
Richard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
April
April, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2024
Good place to stay
Richard
Richard, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
A good experience in Memphis.
Richard
Richard, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
16 April 2024
Very nice stay.
The front desk was the best (day-time). She was extremely helpful when we needed it. She was knowledgeable about the area, and she was very professional. She deserves a raise.
Only issue was my air condition didn’t work properly.
Warrick
Warrick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2024
Always clean
Joe
Joe, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
28 March 2024
Kathryn
Kathryn, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 March 2024
the property was clean and neat. the breakfast options needed to be better. it wasn't laid out well and the food was not very good. no problems other than that.
elizabeth
elizabeth, 3-night family trip
Verified Expedia guest review
8/10 Very good
5 March 2024
Sara
Sara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 March 2024
Leonardo
Leonardo, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 February 2024
Melinda
Melinda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 February 2024
Always clean
Joe
Joe, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
6 January 2024
Very nice, clean hotel
Joe
Joe, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
26 December 2023
Check in was smooth and I really enjoyed the morning breakfast. Staff was polite and very patient with the check in process