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All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Pullman Rotorua, Rotorua, New Zealand

1135 Arawa St, Rotorua, 3010, New Zealand

Hotel with restaurant, near Government Gardens
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Was a great hotel, however our circumstances weren't the best. Reception couldn't find…Jul 9, 2020
  • Just reopened so clean, bright and shiny. Very comfortable, we enjoyed lovely views over…Jul 6, 2020

Pullman Rotorua, Rotorua, New Zealand

from NZ$189
  • Superior Room, 1 King Bed, City View
  • Superior Room, 1 King Bed, Lake View
  • Superior Room, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, Lake View
  • Superior Suite, 1 King Bed, Business Lounge Access, City View

What’s around Pullman Rotorua, Rotorua, New Zealand

Landmarks

  • Polynesian Spa - 9 min walk
  • Government Gardens - 6 min walk
  • Rotorua Central Mall - 10 min walk
  • Rotorua Hospital - 11 min walk
  • Lake Rotorua - 3 mi / 4.8 km
  • Skyline Rotorua - 2.8 mi / 4.5 km
  • Mitai Maori Village - 5.7 mi / 9.1 km
  • Lake Tikitapu - 6.7 mi / 10.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time ends at anytime
  • Check-out time is 11:00 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Barrel & Co Bar and Grill - Onsite brasserie. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Pullman Rotorua, Rotorua, New Zealand’s small print

Also known as

  • Pullman Rotorua (Opening January 2020)
  • Pullman Rotorua Hotel
  • Pullman Rotorua Rotorua
  • Pullman Rotorua Hotel Rotorua

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Valet parking costs NZD 25 per day with in/out privileges

Full breakfast is offered for an extra charge of NZD 39 for adults and NZD 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pullman Rotorua, Rotorua, New Zealand

  • Does Pullman Rotorua offer free cancellation for a full refund?
    Yes, Pullman Rotorua does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Pullman Rotorua?
    Yes. Valet parking costs NZD 25 per day.
  • Are pets allowed at Pullman Rotorua?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Pullman Rotorua?
    Check-in ends–anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Pullman Rotorua?
    Yes, there's an onsite restaurant.
  • What is there to do near Pullman Rotorua?
    Recommended spots to visit include Government Gardens (6-min walk) and Polynesian Spa (9-min walk), along with Rotorua Central Mall (10-min walk) and Rotorua Hospital (11-min walk).

Recent reviews

Superb 9.2 From 18 reviews

Exceptional 10.0
Remember to lock your hotel room door
Everything was great except a staff came into our room with his own key card when we were still inside. Nice buffet breakfast in the morning. Good location close to everything. Would stay again.
nz1 night trip
Good 6.0
Converted office building.
This is a glass clad converted office building, and it feels it. Rooms are very odd configuration. Open plan bathrooms with glass boxes separating shower and toilet. Fine if single occupancy not if sharing with partner. Service with a smile but amateur This is an Accor managed hotel, not a fine brand in my view and this hotel does nothing to change my view.
paul, gb2 night trip with friends
Exceptional 10.0
Pullman is the Best!
great great place to stay in Rotorua. Cleanest, newest and best location! Breakfast buffet was plentiful and the lobby smells nice. Toiletries are C.O. Bigelow which I have only seen at the Cosmopolitan Hotel and Casino in Las Vegas. The rooms are HUGE! I could have thrown a frisbee in ours! Two free bottles of water, a rotating t.v., nice views, valet parking, new gym, perfect stay and best hotel in our 14 day New Zealand Vacation.
Arek, us2 night trip
Exceptional 10.0
Fantastic!
Absolutely beautiful hotel and staff is excellent!! The room was spacious and immaculate! Roomy shower! Would stay here again!!
Donna, us3 night trip
Exceptional 10.0
Beautiful, large & comfortable rooms
Excellent stay. Beautiful renovation of existing building. The rooms are huge, well designed and very comfortable. Great mattress and linens. Staff is exceptionally helpful.
Adam, us1 night trip
Exceptional 10.0
Quality and service the best
Didn’t want to leave. The recent refurbishment is very tasteful and classy. Enjoyed everything about and couldn’t fault. We also had breakfast and dinner in the hotel. Staff were very attentive, quality of food great. Rooms also clean, oversized and comfortable. Easily best on our week long journey.
Peter, au1 night trip
Very good 8.0
Good not quite outstanding
No complaint but toiletries made in China
hk1 night family trip

Pullman Rotorua, Rotorua, New Zealand

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