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All properties in Banff, Alberta, Canada
1 room, 2 adults

Charltons Banff, Banff, Canada

3-star3 stars
513 Banff Ave, Banff, AB, T1L1B4, Canada

Mountain hotel with indoor pool, near Banff National Park Information Centre
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Wellness Area
Great wellness & sports facilities
WiFi
Good internet service
Food
Food could be better

Charltons Banff, Banff, Canada

from NZ$241
  • Deluxe Room, 2 Queen Beds
  • Loft Fireplace Suite
  • Kitchenette Suite - Sleeps Four
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Mountain View
  • Deluxe Room, 2 Queen Beds, Mountain View

What’s around Charltons Banff, Banff, Canada

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 15 min walk
  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Tunnel Mountain - 40 min walk
  • Canadian Ski Museum West - 12 min walk
  • Canada House Gallery - 16 min walk
  • Banff Park Museum - 18 min walk

Getting around

  • Calgary, AB (YYC-Calgary Intl.) - 93 min drive
  • Banff Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 57 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-11:00 PM
  • Check-out time is 11 AM
The front desk is open daily from 7:00 AM - 11 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Delta Banff 459 Banff AveFor more details, please contact the property using the information on the booking confirmation. Guests arriving between 11 PM and 6.30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Japanese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Stovetop
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Charltons Banff, Banff, Canada’s small print

Also known as

  • Charlton's Cedar Court
  • Charltons Banff
  • Charltons
  • Charltons Banff Hotel
  • Charltons Banff Banff
  • Charltons Banff Hotel Banff
  • Charlton's Cedar Court Banff
  • Charlton's Cedar Court Hotel
  • Charlton's Cedar Court Hotel Banff
  • Charlton`s Cedar Court Hotel Banff
  • Charltons Cedar Court Banff
  • Charltons Cedar Court Hotel Banff
  • Charltons Banff Hotel
  • Charltons Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Charltons Banff, Banff, Canada

  • Is there a pool at Charltons Banff?
    Yes, there's an indoor pool.
  • Are pets allowed at Charltons Banff?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Charltons Banff?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Charltons Banff?
    You can check in from 4 PM to 11:00 PM. Check-out time is 11 AM.

Recent reviews

Very good 8.0 From 354 reviews

Exceptional 10.0
Perfect weekend getaway
Cozy and super cute room lay out. The continental breakfast was really good and included some warm food. Friendly staff and easy walking distance into town, we will be back for sure!
Jamie, ca2 night trip
Fair 4.0
At least it was clean
The room was heated to over 31 degrees celcius when we checked in (January). Charltons is an older property that has been renovated, but still has some wear and tear and narrow corridors. If you have mobility challenges, navigation in this property could be difficult. Our room was pristinely clean. It is clear the housekeeping staff put a significant amount of care and attention to turning over rooms. Our bed was uncomfortable, seemed to be of low quality. The complimentary breakfast had a 'feature' I hadn't seen before. A staff member checking names and room numbers from a list and crossing them off. Charltons Banff strives to appear to be a high end hotel on 'paper', but doesnt deliver when it counts. When it comes to value for money, there are better options out there.
ca1 night trip
Good 6.0
Okay, not great.
Our stay at the Charltons was ok. The room we picked was a 2 bedroom with "kitchen" in between. This was a more expensive option. It was ok, but I wouldn't recommend for the $250 per night price we paid. The rooms are a bit outdated with low ceilings and claustrophobic feeling. It was nice to have seperate beds for the kids, but the room with the queen bed didn't have a door and the kitchen space was not very welcoming. It was a somewhat uncomfortable room. Not a bad place to sleep, but not inviting to hang out. The continental breakfast was average, coffee terrible. The indoor pool and hot tub were pretty good.
chris, ca3 night family trip
Very good 8.0
Good over all
The rooms were clean and comfortable, but we are sure that being pet friendly rooms that there must have been a cat in the room and it was not cleaned well enough as my wife is very allergic and she was very stuffed up and sick while we were in the room. If you have allergies be ware.
Clint, ca3 night family trip
Good 6.0
Know before you go
We booked a room for 4 people (grandmother, parents, daughter) in a 2 bedroom room with sitting room and kitchenette. There were two entrances, one into each bedroom, with the kitchenette in the middle. One bedroom had a door, the other did not. There was no place to sit and watch TV unless you sat on a bed or two chairs in one bedroom. The kitchenette was so crowded the table could only use 3 chairs. This was not how the pictures looked on their website. And when you advertise two bedrooms, we expect doors on both of them. To their credit, we told the management and they switched us to two separate rooms allowing us the privacy and space we needed. Be aware if you go here that there is only one bedroom with a door. The other room doesn't have one.
us2 night family trip
Fair 4.0
Disappointed
Unexpected..not.happy at all
ca1 night family trip
Fair 4.0
You can't control the room temperature
We received an email telling us we had been upgraded to a king loft suite. When we checked in ....we went to the room and walked into a sauna. It wasn't that bad on the bottom floor, but after hauling our suitcases up a tiny spiral staircase (bathroom on the main floor.....not good for middle of the night visits), it was a good 10 degrees hotter upstairs. Close to 30 degrees C. We went to the thermostat on the wall and were greeted with a notice saying that guests were not allowed to touch the thermostat and to contact the front desk to adjust it. So we picked up the phone. It didn't work. We trudged back to the front desk and were told a maintenance worker would help us adjust the thermostat. He showed up promptly, then went to get a remote control to adjust the through-the-wall heating and cooling unit. He returned and set the temperature to 19, but wouldn't give us the remote control. He said there was only one for the hotel, and if we wanted the temperature adjusted again, we had to call him and he would come and do it for us. Unbelievable! You can't control the temperature in your room! and if we had gotten it down to 19 upstairs in the sleeping area, it would have been freezing downstairs. There is no ceiling fan, and the windows, although they open, are beyond the balcony railing between the two floors so you can't reach them. Staff were not sympathetic about the issue. They told us it had been that way for years.
Sandra, ca1 night trip
Very good 8.0
One night stay
It was what you would expect for Banff, without spending $400 a night. Not very cheap & very dated. Breakfast was very good. Staff were also very pleasant & helpful.
Paula, ca1 night trip
Exceptional 10.0
Nice place to stay
We were in one of the newly renovated rooms and it was very nice.
us2 night trip
Exceptional 10.0
Very happy with the hotel.
Our room was very large with a large bathroom. Everything very clean. The bathroom granite floor was heated (a nice touch). Continental breakfast was good with a variety of items. The staff was very friendly and helpful. Underground parking was adequate but a little tight. We would definitely stay there again.
William, us3 night family trip

Charltons Banff, Banff, Canada

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