When visiting Rotorua, Prince's Gate Hotel is a great choice to consider. Guests can indulge in spa services, and Nellie Budd Restaurant, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool and a poolside bar. Fellow travellers love the pool and helpful staff.
Languages
Chinese (Mandarin), Dutch, English, Hindi
At a glance
Hotel size
50 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Free off-site parking nearby
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Childcare in room (surcharge)
Children's menu
What to do
Hot springs
Winery tours nearby
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
2 buildings/towers
Built in 1897
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in reception
Television in common areas
Piano
3 outdoor pools
An indoor pool
Spa services
Hot tub
Sauna
Steam room
Banquet hall
Victorian architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Room amenities
Be entertained
LCD television
Premium digital channels
Home comfort
Air conditioning and heating
Fan
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Champagne service
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath. There are 4 hot springs open between 7:00 AM and 10:00 PM.
Dining
Nellie Budd Restaurant – This poolside restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar – This bar only serves light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 30 to 30 for adults and NZD 15 to 15 for children
Local area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 30 per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the spa without adult supervision
Hot springs access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua
Frequently asked questions
Does Prince's Gate Hotel offer free cancellation for a full refund?
Yes, Prince's Gate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Prince's Gate Hotel?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Prince's Gate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Prince's Gate Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Prince's Gate Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Check-out time is 10 AM.
What is there to do at Prince's Gate Hotel and nearby?
On-site recreation at Prince's Gate Hotel includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Prince's Gate Hotel also has 3 outdoor pools, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Prince's Gate Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and pool views.
What's the area around Prince's Gate Hotel like?
Prince's Gate Hotel is in the heart of Rotorua, a short 3-minute walk from Tamaki Maori Village and 5 minutes' walk from Rotorua Night Market. Travellers say that the area is walkable and good for shopping.
Prince's Gate Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
8 January 2025
A reminder of colonial days
We spent two nights in a two-bedroom suite. This was excellent, apart from the occasional creaking of the floor above as someone walked on it. Dinner in the restaurant was average, as was breakfast. We liked the restful atmosphere in the lobby, which was redolent of a bygone era.
Alan
Alan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
3 January 2025
The room was very out dated and had a strange odor. The location was good, but the room is in need of an upgrade.
Nathan
Nathan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Very Spacious
It was great to have two bedrooms, kitchen and a living room!
Amy
Amy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
8 November 2024
Run down, poorly run
Outdated room. Housekeeping poor. Breakfast poor. Unfriendly staff with a few exceptions.
The location is excellent.
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
A special place
Second time staying here as my children (and I) absolutely love it. This is a charming property and the historical elements are so interesting. The foyer is fascinating for children with the old fashioned phone and grand piano. Excellent location, easy walking distance to the park, lakefront and many restaurants. Very good breakfast. Room was clean and comfortable and pool is lovely.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Old school
DEMETRUIS
DEMETRUIS, 3-night trip
Verified Wotif guest review
10/10 Exceptional
15 October 2024
Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site.
Susan
Susan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Toni
Toni, 1-night trip
Verified Expedia guest review
6/10 Good
12 October 2024
Paul
Paul, 1-night trip
Verified Wotif guest review
10/10 Exceptional
9 October 2024
Lovely place and genuinely helpful front desk
paul
paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 October 2024
We stayed here 2 nights and had a nice stay, the only thing that let it down was the shower - it was very poor.
Had a nice large room and the bed was comfy.
Great location and we managed ok for free parking fortunately
Sue
Sue, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
Nice cozy place to stay, distance was close to most places within the city. Staff was also friendly and welcoming.
Jonathan
Jonathan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Lovely heritage property with fabulous staff. We enjoyed our daily breakfast and pool use. Great place to walk the township.
Helen
Helen, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
6 October 2024
Loved it
Gino
Gino, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 October 2024
We love the thermal pools so much.
Breakfast is awesome
Fan
Fan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 October 2024
Classy And Worth The Price
I really enjoyed my stay at Prince’s Gate Hotel. The staff were very present with their service whether at the desk or the cleaning staff. The room was fantastic and very decent size, king size bed was comfortable, carpeted, and the bathroom was nice and I got good use from the bath.
The facilities were great with heated pools and sauna as well as a restaurant, although I didn’t use the attached restaurant. It was located within 10 minutes from the street shops and less than 5 from pubs and restaurants.
The car park on site was fairly small but there was plenty of free parking on the side street. Definitely worth a stay, even for the price.
Michael
Michael, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 October 2024
Very charming and great location. Only issues were things not working properly and lots of creaks given the hotel is quite old.
Xaylem
Xaylem, 1-night romance trip
Verified Expedia guest review
8/10 Very good
3 October 2024
nice gardens and character building
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
The staff went out of their way to accommodate us in need of an early check in.
Paul
Paul, 1-night romance trip
Verified Expedia guest review
8/10 Very good
27 September 2024
Maria
Maria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Saskia
Saskia, 1-night trip
Verified Wotif guest review
10/10 Exceptional
23 September 2024
Ian
Ian, 2-night trip
Verified Expedia guest review
8/10 Very good
23 September 2024
Only problem with my stay was the incredibly loud music from a concert at the Sir Howard Morrison Theatre across the road. Other than that would be happy to stay again when no concerts are on!
Juanita
Juanita, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
The place is great, our only issue was that the bathroom was a bit cold.