Located in the heart of the business district, Prince's Gate Hotel offers a serene oasis with 3 outdoor pools and an indoor pool. Soak up relaxation at one of four hot springs or unwind with al fresco dining at one of two restaurants. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby Polynesian Spa.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
24/7 front desk
Pool
Spa
Connecting rooms available
Non-smoking
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
3 outdoor pools and indoor pool
Hot springs
Breakfast available
Sauna
Steam room
Seasonal outdoor pool
Children's pool
Hot tub
Pool bar
Room service
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Fridge
Connecting/adjoining rooms available
Premium TV channels
The current price is NZ$260
NZ$260
includes taxes & fees
6 Apr - 7 Apr
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Premium Two Bedroom Suite (In Adjacent Building)
Premium Two Bedroom Suite (In Adjacent Building)
Highlights
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
60 sq m
Sleeps 4
1 King Bed and 2 Single Beds
View all photos for Duchess Suite
Duchess Suite
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
50 sq m
Sleeps 2
1 King Bed
View all photos for Classic Room
Classic Room
Highlights
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
19 sq m
Sleeps 2
1 Double Bed
View all photos for One Bedroom Suite (In Adjacent Building)
One Bedroom Suite (In Adjacent Building)
Highlights
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
40 sq m
Sleeps 2
1 Queen Bed
View all photos for Two Bedroom Suite (In Adjacent Building)
At Prince's Gate Hotel, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can indulge in spa services, and Nellie Budd Restaurant, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool and a poolside bar. Fellow travellers love the pool and helpful staff.
Languages
Chinese (Mandarin), Dutch, English, Hindi
At a glance
Hotel size
50 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Free off-site parking nearby
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Childcare in room (surcharge)
Children's menu
What to do
Hot springs
Winery tours nearby
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
2 buildings/towers
Built in 1897
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in reception
Television in common areas
Piano
3 outdoor pools
An indoor pool
Spa services
Hot tub
Sauna
Steam room
Banquet hall
Victorian architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Room amenities
Be entertained
LCD television
Premium digital channels
Home comfort
Air conditioning and heating
Fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Champagne service
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath. There are 4 hot springs open between 7:00 AM and 10:00 PM.
Dining
Nellie Budd Restaurant – This poolside restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar – This bar only serves light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 30 to 30 for adults and NZD 15 to 15 for children
Local area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 30 per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the spa without adult supervision
Hot springs access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua
Frequently asked questions
Does Prince's Gate Hotel offer free cancellation for a full refund?
Yes, Prince's Gate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Prince's Gate Hotel?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Prince's Gate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Prince's Gate Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Prince's Gate Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Check-out time is 10 AM.
What is there to do at Prince's Gate Hotel and nearby?
On-site recreation at Prince's Gate Hotel includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Prince's Gate Hotel also has 3 outdoor pools, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Prince's Gate Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and pool views.
What's the area around Prince's Gate Hotel like?
Prince's Gate Hotel is in the heart of Rotorua, a short 6-minute walk from Polynesian Spa and 3 minutes' walk from Tamaki Maori Village. Travellers say that the area is walkable and good for shopping.
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Prince's Gate Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
17 February 2025
Convenient location for UTMB race in town. Overall was clean and good service. I would stay there again.
Meghan
Meghan, 4-night trip
10/10 Exceptional
9 October 2024
Lovely place and genuinely helpful front desk
paul
paul, 1-night trip
10/10 Exceptional
24 November 2024
Loved the old school quality & lovely staff out front & bar
Graham
Graham, 3-night trip
8/10 Very good
31 January 2025
The hotel has old world charm but could benefit from some updates
Debra
Debra, 2-night trip
10/10 Exceptional
15 October 2024
Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site.
Susan
Susan, 3-night trip
8/10 Very good
20 November 2024
The hotel was charming. The staff was welcoming abl
Susan
Susan, 1-night trip
10/10 Exceptional
8 October 2024
Nice cozy place to stay, distance was close to most places within the city. Staff was also friendly and welcoming.
Jonathan
Jonathan, 2-night trip
8/10 Very good
26 February 2025
An old hotel without modern refinements
This is an old hotel furnished in an old style, which means it doesn’t have the mod cons and refinements of a modern hotel. However it was pleasant.
Patrick
Patrick, 1-night trip
10/10 Exceptional
5 September 2024
Beautiful colonial hotel❤️
tania
tania, 1-night trip
10/10 Exceptional
2 January 2025
Very Spacious
It was great to have two bedrooms, kitchen and a living room!
Amy
Amy, 3-night trip
10/10 Exceptional
31 August 2024
Great location
Nadene
Nadene, 2-night trip
10/10 Exceptional
4 September 2024
Excellent location.
Maria
Maria, 1-night trip
10/10 Exceptional
7 October 2024
Lovely heritage property with fabulous staff. We enjoyed our daily breakfast and pool use. Great place to walk the township.
Helen
Helen, 4-night trip
6/10 Good
18 December 2024
Okay - A bit old
Okay stay - an old hotel.
Lasse
Lasse, 2-night trip
6/10 Good
29 January 2025
Need care.
Outside is beautiful, but very dated inside. We had a room that require painting desperately.
Komako
Komako, 2-night trip
10/10 Exceptional
5 October 2024
We love the thermal pools so much.
Breakfast is awesome
Fan
Fan, 1-night trip
8/10 Very good
26 August 2024
WOW what a beautiful hotel, a great find on our travels. Divine hotel rooms and great facilities. The three thermal pools are amazing. 10/10 Will definitely stay again.
Erica
Erica, 1-night trip
10/10 Exceptional
8 September 2024
This place is wonderful, full of history and just beautiful. The hot pools are an added extra
Noel
Noel, 1-night trip
8/10 Very good
3 October 2024
nice gardens and character building
Paul
Paul, 1-night trip
10/10 Exceptional
5 April 2024
Very nice room, easy parking and nice location.
Xue
Xue, 2-night trip
6/10 Good
4 October 2024
Very charming and great location. Only issues were things not working properly and lots of creaks given the hotel is quite old.
Xaylem
Xaylem, 1-night trip
8/10 Very good
25 June 2024
The apartments are excellent for a travelling family.
The location makes it walkable to restaurants and the lake.
Graeme
Graeme, 1-night trip
8/10 Very good
11 November 2024
Nice hotel in a great location. All the amenities are very convenient, I appreciated the pool and sauna. Outdoor facilities, including pool and hot tub, require significant cleaning and updating, including vacuuming the bottom of the pool and treating for bugs and ants,
Helen
Helen, 3-night trip
10/10 Exceptional
12 June 2024
What a fabulous stay. Great staff, beautiful Spacious room, great amenities, lovely food….exceeded my expectations.
Karen
Karen, 1-night trip
10/10 Exceptional
9 October 2024
We stayed here 2 nights and had a nice stay, the only thing that let it down was the shower - it was very poor.
Had a nice large room and the bed was comfy.
Great location and we managed ok for free parking fortunately