Hard Rock Hotel Madrid features a rooftop terrace and puts you only steps from Museo Nacional Centro de Arte Reina Sofía. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool and a garden. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Pool
Pet-friendly
Connecting rooms available
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Rooftop terrace
Breakfast available
24-hour fitness centre
Seasonal outdoor pool
Pool bar
24-hour front desk
Garden
Communal living room
Front desk safe
Laundry service
Feel at home (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Daily housekeeping
The current price is NZ$306
NZ$306
includes taxes & fees
27 Jul - 28 Jul
Room options
Available filters for rooms
Showing 18 of 18 rooms
View all photos for Classic Room, 1 King Bed
Classic Room, 1 King Bed
9.49.4 out of 10
Exceptional
145 reviews
(145 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
18 sq m
Sleeps 2
1 King Bed
View all photos for Silver Suite
Silver Suite
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
40 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Rock Star Suite
Rock Star Suite
Highlights
Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
41 sq m
Sleeps 4
1 King Bed
View all photos for Superior Twin Room, City View
Superior Twin Room, City View
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
19 sq m
Sleeps 2
2 Single Beds
View all photos for Classic Twin Room
Classic Twin Room
9.49.4 out of 10
Exceptional
12 reviews
(12 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
18 sq m
Sleeps 2
2 Single Beds
View all photos for Deluxe Room, 1 King Bed, Garden View
Deluxe Room, 1 King Bed, Garden View
9.09.0 out of 10
Wonderful
13 reviews
(13 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
22 sq m
Sleeps 2
1 King Bed
View all photos for Superior Room, City View
Superior Room, City View
9.69.6 out of 10
Exceptional
52 reviews
(52 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
19 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room (Family)
Deluxe Room (Family)
9.29.2 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
23 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Suite, Terrace (Gold)
Suite, Terrace (Gold)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
31 sq m
Sleeps 3
1 King Bed
View all photos for Classic Twin Room
Classic Twin Room
Sleeps 2
2 Single Beds
View all photos for Deluxe King Room with Garden View
Deluxe King Room with Garden View
Sleeps 2
1 King Bed
View all photos for Silver Suite
Silver Suite
Sleeps 4
2 King Beds
View all photos for Superior Twin Room With City View
Superior Twin Room With City View
Sleeps 2
2 Single Beds
View all photos for Classic King Room
Classic King Room
Sleeps 2
1 King Bed
View all photos for Gold Suite with Terrace
Gold Suite with Terrace
Sleeps 2
1 King Bed
View all photos for Rock Star Suite
Rock Star Suite
Sleeps 2
1 King Bed
View all photos for Superior King Room With City View
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive
Madrid (XOC-Atocha Train Station) - 5 min walk
Madrid Atocha Station - 9 min walk
Atocha Cercanías Station - 9 min walk
Estación del Arte - 5 min walk
Lavapies Station - 7 min walk
Palos de la Frontera Station - 9 min walk
Restaurants
La Canibal - 2 min walk
NuBel - 1 min walk
Cafeteria Pando - 2 min walk
Burger King - 2 min walk
Taberna Arzabal - 4 min walk
About this property
Hard Rock Hotel Madrid
Hard Rock Hotel Madrid features a rooftop terrace and puts you only steps from Museo Nacional Centro de Arte Reina Sofía. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool and a garden. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
Languages
English, French, Italian, Spanish
At a glance
DONE
Hotel size
161 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
On-site garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Communal living room
24-hour fitness centre
Seasonal outdoor pool
Designer shops on-site
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Hand-held shower heads
Closed-captioned TV
Height-adjustable showerheads
Visual fire alarm
Doorbell and phone notifications
Lever door handles
Well-lit path to entrance
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Bathrobes
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Sessions – This restaurant overlooks the pool and garden.
GMT+1 – On-site lobby lounge. Open daily.
RT60 – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 13.5 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 15 October to 30 April:
Bar/Lounge
Swimming pool
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:30 AM to 8:30 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid
Frequently asked questions
Does Hard Rock Hotel Madrid offer free cancellation for a full refund?
Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Madrid?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 8:30 PM.
Are pets allowed at Hard Rock Hotel Madrid?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hard Rock Hotel Madrid?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hard Rock Hotel Madrid?
No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.
What is there to do at Hard Rock Hotel Madrid and nearby?
Hard Rock Hotel Madrid has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Hard Rock Hotel Madrid?
Yes, Sessions offers al fresco dining and garden views.
What's the area around Hard Rock Hotel Madrid like?
Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 12 minutes' walk from Prado Museum. Travellers give top marks for the hotel's prime location.
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Hard Rock Hotel Madrid Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Train station
Food
Restaurant
Breakfast
Bed
Bar
Live music
What guests liked
Breakfast was excellent with a good selection and fantastic options. (35 reviews)
The on-site restaurant offered delicious meals and great food options with excellent service. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
22 June 2025
Great location, hotel, pool, and staff!
Clinton
Clinton, 2-night trip
10/10 Exceptional
12 June 2025
Great stay!
Sapna
Sapna, 5-night trip
10/10 Exceptional
11 July 2025
Excelente
Dinorah
Dinorah, 3-night trip
8/10 Very good
24 June 2025
Is good
Serafina
Serafina, 6-night trip
10/10 Exceptional
7 May 2025
Great hotel in Madrid
Great hotel and very central
Manuel
Manuel, 5-night trip
10/10 Exceptional
31 May 2025
Nice hotel, with good location close to museums and restaurants. Friendly staff. Breakfast ok and nothing extraordinary.
Nenad
Nenad, 3-night trip
10/10 Exceptional
13 April 2025
Excellent hotel, great breakfast and great design
Sergio
Sergio, 2-night trip
10/10 Exceptional
1 April 2025
Amazing Stay !
Yadira
Yadira, 6-night trip
8/10 Very good
29 June 2025
City break
Nice place to stay, didn’t accommodate my request for plant based milk in the room and only gave you one coffee for in the morning.
Verified traveller
4-night trip
10/10 Exceptional
23 April 2025
Great location & best service
Excellent & great location
Samirkumar
Samirkumar, 2-night trip
10/10 Exceptional
14 April 2025
Great Hard Rock hotel in the middle of the city! Great brunch and great location!
Maria
Maria, 2-night trip
10/10 Exceptional
23 June 2025
Excellent Service!!
arrived early from US to Madrid - 10:30am. Was able to work in the comfortable lounge space between the reception desk and the bar/resturant in HRC Hotel from 10:30 to 1:30 (check in time was 3pm but they were able to get me a room by 1:30). VERY nice place and well maintained...
John
John, 1-night trip
10/10 Exceptional
13 June 2025
I want to thank Maria at the front desk. She went above and beyond. I was not feeling well and needed medical attention and she was so helpful every step of the way. The hotel is clean and in a very convenient location for sight seeing and shopping.
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
15 May 2025
5 star
Beautiful hotel, friendly staff. We loved the room and the commodities the hotel has to offer. We highly recommend!
Ardalan
Ardalan, 1-night trip
10/10 Exceptional
1 April 2025
Nice location
Kurt
Kurt, 2-night trip
8/10 Very good
30 May 2025
One night stay was very comfortable and rooms extremely quiet. Only comment was the roof bar was taken over by a private party and only reluctantly were hotel guests allowed to enter and have a drink. Breakfast buffet is overpriced. So went out for a nice breakfast nearby for 1/4 of the price.
David
David, 1-night trip
8/10 Very good
18 May 2025
Good hotel that need adjustment
Good room
Great premise
Front desk ans restaurant employee super nice but pool and service outside very slow
The breakfast is not worth the money
Good view on the top terrass
Caroline
Caroline, 2-night trip
10/10 Exceptional
6 April 2025
We thoroughly enjoyed ourselves
Rashida
Rashida, 3-night trip
8/10 Very good
9 March 2025
The hotel room was clean and the staff were lovely.
Glenda
Glenda, 2-night trip
10/10 Exceptional
2 April 2025
Beautiful room & shower. So well located in the museum triangle. Would highly recommend
Noreen
Noreen, 1-night trip
10/10 Exceptional
11 March 2025
Whe had a great stay at your hotel. Everything was excellent
Csilla Ildiko
Csilla Ildiko, 3-night trip
10/10 Exceptional
18 March 2025
Was a great experience
Nayely
Nayely, 2-night trip
10/10 Exceptional
30 March 2025
right at the heart of Madrid.
Prodel
Prodel, 2-night trip
10/10 Exceptional
20 April 2025
Very safe and nice rooms. If you are sensitive to light don't stay in a room facing the center
Gabriel
Gabriel, 3-night trip
10/10 Exceptional
21 March 2025
The staff were so accommodating and nice. I went for my birthday and was treated like a queen