Pan Pacific London

5.0 star property
Luxury hotel with spa, near Tower of London

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pan Pacific London

Indoor pool, pool loungers
Fitness facility
City view
Bar (on property)
Bishopsgate Suite | City view
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is NZ$877
includes taxes & fees
1 Jan - 2 January 2025

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About the area

Map
80 Houndsditch, London, England, EC3A 7AB

What's nearby

  • Tower of London - 18 min walk
  • Tower Bridge - 19 min walk
  • St. Paul's Cathedral - 20 min walk
  • London Bridge - 3 min drive
  • London Eye - 7 min drive

Getting around

  • London (LCY-London City) - 28 min drive
  • London (STN-Stansted) - 56 min drive
  • Heathrow Airport (LHR) - 57 min drive
  • London (SEN-Southend) - 65 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • London (LTN-Luton) - 81 min drive
  • Liverpool Street Station - 2 min walk
  • Moorgate Station - 9 min walk
  • Fenchurch Street Station - 10 min walk
  • Liverpool Street Underground Station - 3 min walk
  • Aldgate Station - 7 min walk
  • Moorgate Underground Station - 9 min walk

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬2 min walk
  • ‪Sushisamba - ‬2 min walk
  • ‪Pasta e Pizza at Eataly - ‬2 min walk
  • ‪Polo Bar - ‬2 min walk
  • ‪Gran Caffè Bar - ‬2 min walk

About this property

Pan Pacific London

Pan Pacific London offers a great location, putting you within a short 10-minute walk of Liverpool Street and Brick Lane. Guests can visit the spa to indulge in massages, body wraps or facials, and Singaporean cuisine is served at Straits Kitchen, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers like that it's only a short walk to public transportation: Liverpool Street Underground Station is 3 minutes away and Aldgate Station is 7 minutes.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

At a glance

Hotel size

  • 237 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available
  • Pet-sitting and pet-grooming services offered

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 3609 ft (GBP 85 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 118
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 196
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 120
  • Hand-held shower heads
  • Closed-captioned TV
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Dining

Straits Kitchen – This restaurant specialises in Singaporean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Ginger Lily Bar & Lounge – This bar only serves light fare. Open daily.
Silverleaf – On-site bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 36.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 14 2025 to January 24 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for GBP 60.00 per night
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 60.00 per pet, per stay

Parking

  • Parking is available nearby and costs GBP 85 per day (3609 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

Does Pan Pacific London offer free cancellation for a full refund?
Yes, Pan Pacific London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pan Pacific London?
Yes, there's an indoor pool. The swimming pool will be unavailable from January 14 2025 to January 24 2025 (dates subject to change).
Are pets allowed at Pan Pacific London?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of GBP 60.00 per pet, per stay. Service animals are exempt from fees. Pet-sitting services, grooming services and food and water bowls are available.
What are the check-in and check-out times at Pan Pacific London?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Pan Pacific London and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Pan Pacific London also has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Pan Pacific London?
Yes, Straits Kitchen offers Singaporean cuisine.
What's the area around Pan Pacific London like?
Pan Pacific London is in London City Centre, a short 3-minute walk from Liverpool Street Underground Station and 18 minutes' walk from Tower of London. Travellers say that the area is walkable and good for families.

Pan Pacific London Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Chengzhang, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amber, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gabrielle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

World class stay at Pan Pacific
World class. Friendly and high calibre service and venue. Weve stayed a few times and much if this was remembered including preferred room and double checks with food orders for my wife (had a small glitch last time some months prior). Extra special props to the hotel reception team; especially the lady from Cantu (apols didnt get her name) amd Bruno who provided a tour de force high value breakfast experience for us. Bravo and thankyou! Heres to the next stay!!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. The rooms are super quiet and everything is clean and luxurious. The gym has great equipment and the staff can’t do enough for you. A beautiful oasis in a busy city.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic service and amenities!
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Keshav, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property staff is great
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Steffi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Let down by breakfast
Hotel and staff are amazing. The only thing that let it down for us was the breakfast. It wasn’t nice at all, and the service was slow
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for a romantic get away
Great hotel for a romantic get away
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jingtao, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel with high standards! Enjoyed our stay at Pan Pacific. Will stay again next trip to London
Oi ling, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review