Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Quinta Avenida

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Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Relax by the ocean with a serene view from our pool area, surrounded by lounge chairs and palm trees.
Enjoy a delicious breakfast at the central counter, surrounded by a variety of food options.
Enjoy a tranquil oceanfront dining experience under a shaded pergola with breathtaking views.
Enjoy the ocean view from this balcony, featuring a hammock, a potted plant, and comfortable seating.
Enjoy the ocean view from this balcony with a poolside perspective.
Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sunloungers

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Separate sitting area
  • Television
The current price is NZ$546
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 18 of 18 rooms

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(58 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 12 min drive - 10.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you can spend time at the beach enjoying free cabanas, beach massages and sunloungers, plus you'll only be steps from Playa del Carmen Main Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Pelicanos, one of 7 restaurants, serves Fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a fitness centre and an outdoor tennis court. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 524 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Co-working spaces
  • Conference space (6781 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Bike parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free rollaway/extra bed

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Innan has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Pelicanos – This beachfront restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Rincón Mexicano – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Kalamata – Overlooking the pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Spice – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
On-site parties or group events are strictly prohibited.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, there are 3 outdoor pools.

Are pets allowed at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has 3 poolside bars, 5 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, there are 7 on-site restaurants, featuring al fresco dining, Fusion cuisine and garden views.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive like?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach. Travellers say that the area is walkable and good for shopping.

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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Location
Entertainment
Drinks
Trip
Recreation

What guests liked

  • The pool area was a great time with entertainment every day and a fun atmosphere. (53 reviews)
  • The dining options were delicious and varied, with many restaurants offering great food and nice ambiance. (33 reviews)
  • The spa offered excellent massages, a hot tub, cold plunge, sauna, and steam room, providing a highly relaxing experience. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Beautiful hotel, the workers are so friendly and will go the extra mile to make you feel like home.
2-night trip

10/10

Great resort. Would stay again
4-night trip

10/10

This place is great! I would stay there anytime
2-night trip

10/10

Awesome place to stay ! Everything about it was amazing!
4-night trip

10/10

Great hotel, food options and staff. One of my best vacation experiences
3-night trip

8/10

The staff was great, and the room was nice.
7-night trip

10/10

Architecturally this resort is beautiful. The rooms are comfotable and
7-night trip

10/10

Everything was beautiful and clean the staff was nice and helpful
4-night trip

10/10

Location was amazing. Beach super nice. Hotel in general was great. Definitely stay there again
8-night trip

10/10

Came here with my significant other and it was an amazing time.
4-night trip

10/10

Very relaxing resort! Very welcoming and friendly staff at all restaurants! I will be back.
4-night trip

10/10

Best property and super excellent service! Had a great family vacation time !
3-night trip

10/10

Very nice resort very close to local bazar
3-night trip

10/10

We have been to this property 5 times and it has been amazing every time. We have been to several different resorts all over Mexico and every few years we come back and it’s still amazing.
5-night trip

10/10

Staff was beyond friendly, made me feel like family. Great amenities, great pool, food was amazing! The beach was fantastic as they provide cabanas and chairs. I will be back every year. Definitely recommend just book it.
5-night trip

10/10

The food and service was incredible!!!!! So beautiful. Amazing rooms and the comfiest beds. We loved our time and cant wait to come back!
4-night trip

10/10

We loved this place! Staff was friendly and provided excellent customer service. Hotel is super clean and has good restaurant options. We enjoyed our stay so much that we are planning to go back again in 6 months.
4-night trip

10/10

Service was great, very clean and upscale amenities.
6-night trip

10/10

The food choices and availability were fantastic. We were so happy with room service, the coffee bar, the food choices, restaurants near the pools, etc.
4-night trip

10/10

Amazing will definitely be returning!
2-night trip

10/10

Best hotel staff I have ever seen.
5-night trip

8/10

We enjoyed 7 days at Hilton. It was calm and relaxing in spite of being very full. Rarely did we have to wait for anything and the food was generally good to excellent!
4-night trip

10/10

Great property
4-night trip

10/10

A lovely stay all around!
6-night trip

10/10

Very nice.
4-night trip