Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Free parking
Gym
Main amenities (12)
Daily housekeeping
On the beach
7 restaurants and 3 poolside bars
5 bars/lounges
Full-service spa
3 outdoor pools
Outdoor tennis court
Fitness centre
Sauna
Steam room
Free beach cabanas
Beach sunloungers
Feel at home (6)
Rollaway/extra beds available (surcharge)
Private bathroom
Private hot tub
Separate bath and shower
Separate sitting area
Television
The current price is NZ$546
NZ$546
includes taxes & fees
14 Jul - 15 Jul
Room options
Available filters for rooms
Showing 18 of 18 rooms
View all photos for Junior Suite, 1 King Bed, Garden View
Junior Suite, 1 King Bed, Garden View
9.49.4 out of 10
Exceptional
58 reviews
(58 reviews)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
61 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Ocean View
Junior Suite, 1 King Bed, Ocean View
9.29.2 out of 10
Wonderful
47 reviews
(47 reviews)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
61 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Pool View
Junior Suite, 1 King Bed, Pool View
8.48.4 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
61 sq m
Sleeps 2
1 King Bed
View all photos for Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Sleeps 2
1 King Bed
View all photos for Junior Suite, 2 Queen Beds, Garden View
Junior Suite, 2 Queen Beds, Garden View
9.09.0 out of 10
Wonderful
19 reviews
(19 reviews)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
61 sq m
Sleeps 4
2 Queen Beds
View all photos for Junior Suite, 1 King Bed (Swim-Up)
Junior Suite, 1 King Bed (Swim-Up)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Oceanfront
Junior Suite, 1 King Bed, Oceanfront
8.68.6 out of 10
Excellent
8 reviews
(8 reviews)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
61 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 2 Queen Beds, Ocean View
Junior Suite, 2 Queen Beds, Ocean View
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
61 sq m
Ocean view
Sleeps 4
2 Queen Beds
View all photos for Junior Suite, 2 Queen Beds, Pool View
Junior Suite, 2 Queen Beds, Pool View
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
61 sq m
Sleeps 4
2 Queen Beds
View all photos for Junior Suite, 1 King Bed, Oceanfront (Swim-Up)
Junior Suite, 1 King Bed, Oceanfront (Swim-Up)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Oceanfront
Suite, 1 King Bed, Oceanfront
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Oceanfront (Walk-Out)
Junior Suite, 1 King Bed, Oceanfront (Walk-Out)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Sleeps 2
1 King Bed
View all photos for Junior Suite, 2 Queen Beds
Junior Suite, 2 Queen Beds
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Sleeps 4
2 Queen Beds
View all photos for Junior Suite, 2 Queen Beds, Accessible, Garden View
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
What's nearby
Quinta Avenida - 2 min walk - 0.2 km
Mamitas Beach - 3 min walk - 0.3 km
Playa del Carmen Main Beach - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
Xcaret Eco Theme Park - 12 min drive - 10.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Tulum Intl. Airport (TQO) - 97 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km
Restaurants
Bloody Mary Food Drinks & Rock - 2 min walk
Lobby Bar - 1 min walk
Señor Frogs - 2 min walk
Los Aguachiles - 2 min walk
La Parrilla Playa - 3 min walk
About this property
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
At Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you can spend time at the beach enjoying free cabanas, beach massages and sunloungers, plus you'll only be steps from Playa del Carmen Main Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Pelicanos, one of 7 restaurants, serves Fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a fitness centre and an outdoor tennis court. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Tennis
Volleyball
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English, Spanish
At a glance
DONE
Hotel size
524 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
7 restaurants
5 bars/lounges
3 poolside bars
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Concerts/live shows
Evening entertainment
Shopping
Pool table
Bike rentals nearby
Ecotours nearby
Golfing nearby
Parasailing nearby
Working away
24-hour business centre
Meeting room
Computer station
Co-working spaces
Conference space (6781 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
3 outdoor pools
Bike parking
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Grab bar near toilet
Grab bar in shower
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free rollaway/extra bed
What to enjoy
Private indoor hot tub
In-room massage
Balcony or patio
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Innan has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Dining
Pelicanos – This beachfront restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Rincón Mexicano – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Kalamata – Overlooking the pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Spice – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
On-site parties or group events are strictly prohibited.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive
Frequently asked questions
Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Yes, there are 3 outdoor pools.
Are pets allowed at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has 3 poolside bars, 5 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Yes, there are 7 on-site restaurants, featuring al fresco dining, Fusion cuisine and garden views.
Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub.
Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive like?
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach. Travellers say that the area is walkable and good for shopping.
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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Beach
Restaurant
Location
Entertainment
Drinks
Trip
Recreation
What guests liked
The pool area was a great time with entertainment every day and a fun atmosphere. (53 reviews)
The dining options were delicious and varied, with many restaurants offering great food and nice ambiance. (33 reviews)
The spa offered excellent massages, a hot tub, cold plunge, sauna, and steam room, providing a highly relaxing experience. (19 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Beautiful hotel, the workers are so friendly and will go the extra mile to make you feel like home.
EDWIN
2-night trip
10/10
Great resort. Would stay again
Nathan
4-night trip
10/10
This place is great! I would stay there anytime
valeria
2-night trip
10/10
Awesome place to stay ! Everything about it was amazing!
Heather
4-night trip
10/10
Great hotel, food options and staff. One of my best vacation experiences
Anil
3-night trip
8/10
The staff was great, and the room was nice.
Daniel
7-night trip
10/10
Architecturally this resort is beautiful. The rooms are comfotable and
Mitchell
7-night trip
10/10
Everything was beautiful and clean the staff was nice and helpful
Lavaniel
4-night trip
10/10
Location was amazing. Beach super nice. Hotel in general was great. Definitely stay there again
Stephen
8-night trip
10/10
Came here with my significant other and it was an amazing time.
Nitta
4-night trip
10/10
Very relaxing resort! Very welcoming and friendly staff at all restaurants! I will be back.
Mariah
4-night trip
10/10
Best property and super excellent service! Had a great family vacation time !
Deepa Pramod
3-night trip
10/10
Very nice resort very close to local bazar
Zinar
3-night trip
10/10
We have been to this property 5 times and it has been amazing every time. We have been to several different resorts all over Mexico and every few years we come back and it’s still amazing.
Charles
5-night trip
10/10
Staff was beyond friendly, made me feel like family. Great amenities, great pool, food was amazing! The beach was fantastic as they provide cabanas and chairs. I will be back every year. Definitely recommend just book it.
Alejandro
5-night trip
10/10
The food and service was incredible!!!!! So beautiful. Amazing rooms and the comfiest beds. We loved our time and cant wait to come back!
Brian
4-night trip
10/10
We loved this place! Staff was friendly and provided excellent customer service. Hotel is super clean and has good restaurant options. We enjoyed our stay so much that we are planning to go back again in 6 months.
Denisse
4-night trip
10/10
Service was great, very clean and upscale amenities.
Bobby
6-night trip
10/10
The food choices and availability were fantastic. We were so happy with room service, the coffee bar, the food choices, restaurants near the pools, etc.
KRISTA
4-night trip
10/10
Amazing will definitely be returning!
Amanda
2-night trip
10/10
Best hotel staff I have ever seen.
Robert John
5-night trip
8/10
We enjoyed 7 days at Hilton. It was calm and relaxing in spite of being very full. Rarely did we have to wait for anything and the food was generally good to excellent!