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City Express by Marriott Cancun

3.0 star property
Beach hotel with outdoor pool, near Plaza Las Americas

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Photo gallery for City Express by Marriott Cancun

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed with Sofa bed
Lobby
Exterior
Downtown Cancun's vibrant energy surrounds City Express by Marriott Cancun, where a warm welcome awaits with free full breakfast and helpful staff. Unwind in the outdoor pool, connect to WiFi, or energize at the gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Outdoor pool
  • Fitness centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Communal living room
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
The current price is NZ$120
includes taxes & fees
21 Jun - 22 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Free breakfast
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  • Free parking
8.8 out of 10, Excellent, 2,536 reviews
The price is NZ$181
includes taxes & fees
13 Jun - 14 Jun
Residence Inn by Marriott Cancun Hotel Zone
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About the area

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 1 min walk - 0.0 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza 28 - 2 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
  • Playa Tortugas - 9 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Toks - ‬4 min walk
  • ‪Bandoneón - ‬1 min walk

About this property

City Express by Marriott Cancun

City Express by Marriott Cancun puts you a short five-minute drive from Plaza Las Americas and Plaza 28. Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Private beach nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 31-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun offer free cancellation for a full refund?

Yes, City Express by Marriott Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express by Marriott Cancun?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at City Express by Marriott Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Express by Marriott Cancun?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 1 PM.

Is there an on-site casino at City Express by Marriott Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (4-min walk) are both nearby.

What is there to do at City Express by Marriott Cancun and nearby?

Have fun with nearby activities such as scuba-diving and waterskiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.

What's the area around City Express by Marriott Cancun like?

City Express by Marriott Cancun is in Downtown Cancun, a short 1-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.

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City Express by Marriott Cancun Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Booking
Airport
Taxi
Air conditioning
Casino

Reviews

10/10

Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
1-night trip

8/10

The staff was very cordial and helpful
1-night trip

8/10

Hard to get to hotel by car
1-night trip

8/10

Excelente
2-night trip

10/10

Excellent location.
2-night trip

8/10

We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
1-night trip

10/10

Everything was good safe area and has a pool hotel was very quiet
1-night trip

6/10

Front desk by the breakfast room was hot no clean
1-night trip

6/10

It was a very basic hotel. More like a motel. Paid so much for a motel..
1-night trip

4/10

Old and dirty rooms
1-night trip

10/10

Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
1-night trip

6/10

No phone to contact front desk Smelling bathroom
8-night trip

2/10

Marriott should close it My worst marriot experience ever till now Property is old and poorly maintained
2-night trip

2/10

Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
5-night trip

2/10

Checked out within hours.
4-night trip

6/10

The property did not have cribs for infants. Also the rooms did not have mini coolers/ refrigerators.
8-night trip

8/10

Good!
2-night trip

6/10

Rooms did not have refrigerators. No cribs for infants.
8-night trip

8/10

Just enough for my needs
1-night trip

4/10

Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
1-night trip

8/10

I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
5-night trip

4/10

Ugly place
2-night trip

4/10

No safe to secure passport, wallet, money.
1-night trip

10/10

ALL GOOD
2-night trip

2/10

They canceled my reservation
1-night trip