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Lagoon City Pier One Resort

3.0 star property
Ramara beachfront hotel with restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lagoon City Pier One Resort

Water view
Exterior
Waterfront Double Queen 2nd Floor
Waterfront Honeymoon Suite 2nd Floor
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Free breakfast
  • Non-smoking
  • Pet-friendly

Main amenities (7)

  • Housekeeping (on request)
  • On a private beach
  • Restaurants
  • Spa services
  • Banquet hall
  • Boat tours
  • Kayaking

Feel at home (6)

  • Children stay free
  • Microwave
  • Coffee/tea maker
  • In-room climate control (air conditioning)
  • Cable TV service
  • Free self-parking

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Queen Murphy Patio 1st Floor

Queen Murphy Patio 1st Floor | Garden view

Queen Murphy Patio 1st Floor

Highlights

Garden
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Electric kettle
  • 37 sq m
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Waterfront Honeymoon Suite 2nd Floor

Waterfront Honeymoon Suite 2nd Floor

Waterfront Honeymoon Suite 2nd Floor

Highlights

Garden
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 53 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Queen Patio 1st Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen Patio 1st Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite Patio 1st Floor

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Electric kettle
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront King 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King 2nd Floor

Highlights

Garden
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 39 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Double Queen Patio 1st Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen Suite 2nd Floor

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
Electric kettle
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen 2nd Floor

Highlights

Garden
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite 2nd Floor

Highlights

Garden
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 39 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Waterfront King Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King Patio 1st Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen 2nd Floor

Highlights

Garden
Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Lobby

The Champlain Waterfront Hotel, an Ascend Hotel Collection

Free breakfast
Pet-friendly
Free parking
Free WiFi
8.4 out of 10, Very good, (1002)
The price is NZ$136
includes taxes & fees
25 Dec - 26 Dec
The Champlain Waterfront Hotel, an Ascend Hotel Collection
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About the area

Map
1 Poplar Crescent, Ramara, ON, L0K 1B0

What's nearby

  • Lake Simcoe - 7 min drive - 3.6 km
  • Lake Couchiching - 24 min drive - 23.3 km
  • Tudhope Park - 24 min drive - 23.4 km
  • Orillia Opera House - 28 min drive - 27.2 km
  • Casino Rama - 29 min drive - 27.6 km

Getting around

  • Muskoka, ON (YQA) - 55 min drive
  • Washago Station - 27 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Wild Wing - ‬9 min drive
  • ‪Lanterna Ristorante North - ‬18 min walk
  • ‪241 Pizza - ‬11 min drive
  • ‪Knights Inn Lagoon Harbour Resort & Hotel - ‬1 min walk

About this property

Lagoon City Pier One Resort

Enjoy your visit to Ramara with a stay at Lagoon City Pier One Resort. Guests indulge in spa services, then grab a bite to eat at the restaurant. The helpful staff and location get great marks from fellow travellers.

Languages

English

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 17 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets stay for free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 9:00 AM–11:00 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • On a private beach
  • Pilates classes
  • Kayaking
  • Canoeing
  • Boat tours
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Marina nearby

Services

  • Virtual front desk
  • Romance packages

Facilities

  • Spa services
  • Banquet hall
  • Firepit

Accessibility

  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Pier One Bistro & Bar – On-site restaurant.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of CAD 50.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of CAD 50.00 (subject to availability)

Renovations and closures

This property is closed from 3 December 2024 to 1 April 2025 (dates subject to change).
The following facilities will be closed during the winter:
  • Dining venue

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 250 per stay

Policies

This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 744072208

Also known as

Lagoon City Pier One Ramara
Lagoon City Pier One Resort Hotel
Lagoon City Pier One Resort Ramara
Lagoon City Pier One Resort Hotel Ramara

Frequently asked questions

Is Lagoon City Pier One Resort currently open?
This property is closed from 3 December 2024 to 1 April 2025 (dates subject to change).
Does Lagoon City Pier One Resort offer free cancellation for a full refund?
Yes, Lagoon City Pier One Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lagoon City Pier One Resort?
Yes, dogs stay free. A deposit of CAD 250 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Lagoon City Pier One Resort?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Lagoon City Pier One Resort?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge of CAD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 50.00 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Lagoon City Pier One Resort?
No, this hotel doesn't have a casino, but Casino Rama (29-min drive) is nearby.
What is there to do at Lagoon City Pier One Resort and nearby?
Have fun with on-site activities such as kayaking and boat tours. Additional recreation on-site includes Pilates. Enjoy amenities such as a private beach and spa services.
Are there restaurants at or near Lagoon City Pier One Resort?
Yes, there's an on-site restaurant, Pier One Bistro & Bar.

Lagoon City Pier One Resort Reviews

Reviews

7.2

Good

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Fair

Will not stay here again.
Front desk closed at 5 pm. No text sent with lockbox code. No staff on the premises overnight - I would not have stayed here if I had known that. The room smelled musty, probably due to the carpet which had stains on it. Bathroom and bedding was clean.
Deborah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

YUN, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

SAJJAD, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff was very welcoming and helpful. The facility is great and comfortable. I would stay there again. Do not expect too much from the breakfast. It is a self serving continental breakfast. However, Tim Hortons is just a short drive.
Charles, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Way too expensive for what you get Disappointed
I paid $370 for one night stay in a suite that was old worn down rust on the heater. Just look dirty. The walls need to be painted. There was a stove in the suite or used to be a stove now it’s got a metal piece over where I assumed the burners were and it was silicone, but it’s just flopping around. The bed was uncomfortable. The comforter that they use on the bed was too thick. The restaurant didn’t open till 12 noon in the restaurant the walls need to be painted. The carpet needs to be changed just dirty looking for the price needs a major uplift.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff! Looks like they have been working on upgrading this hotel. The rooms were clean and quiet.
Bonnie, 2-night family trip
Verified Expedia guest review

2/10 Poor

The location is great, but the property suffers from neglect! It badly needs a makeover to be worthwhile a stay.
dinesh, 1-night romance trip
Verified Expedia guest review

8/10 Very good

good location, homely atmosphere ,easy parking, restaurant and entertainment on weekends make it fun
Geethani, 1-night family trip
Verified Expedia guest review

8/10 Very good

Other than the breakfast every thing else was exactly as I expected for that price range. It is so disappointing that I think they could stop serving free breakfast or make little improvement. They also start serving their little breakfast at 9:00 am which is late. We noticed some people decided to drive to Tim Hortons which was about 5 to 10 Km away to get something to eat.
Payam, 1-night trip
Verified Expedia guest review

6/10 Good

its is not clean and clean
Mahroo, 1-night family trip
Verified Expedia guest review

4/10 Fair

The room was not clean. There was smell coming out from pillows. There was a lot of animal fur on the sofa.
Malith, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The check-in time was 4pm but delayed almost to 5 pm and the front desk was not friendly
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff and excellent customer service.great view.
Zara, 1-night family trip
Verified Expedia guest review

8/10 Very good

Enjoyed everything....Nice room...Comfy Bed...Water pressure in shower was awesome ...friendly staff...lots to do...paddle boated and went to the beach a lot...sitting in your room or the patio of your room the scenary was beautiful with the water and boats passing by....definitely would stay there again
Donna, 3-night trip
Verified Expedia guest review

4/10 Fair

Very old and outdated. Washrooms outdated, rooms outdated, small tv, ancient fridge. Pictures are deceiving
Craig, 1-night trip
Verified Expedia guest review

6/10 Good

Sarah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Always good to be in Lagoon City with family.
Linda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful location and facility. Yiu can just walk by the canal from the patio or just enjoy the view by your own firepit.
Tahera, 1-night family trip
Verified Expedia guest review

6/10 Good

This is a beautiful property with so much potential. The management of this place needs to be changed. Staff are not helpful and does not care. EV charger on site wanting to charge $10/hour is ridiculous. This is higher price than gas. It would charge $100 to get you 300 to 400km. Really???? Is this place trying to promote oil and get people to hate EVs? Operating on a skeleton staff. One person serving the whole restaurant for dinner with almost 40 customers having food. Food quality is not very great. Oily bar food. Cleaning staff asking if they should clean certain area in the room. Admin dying to put wrong coffee pods in the machine. Telling us that Uber does not exist when there is. This place is in a very nice setting with a nice small beach that is great for children. Lots of beautiful trees with fresh air.
Mange, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jenny, 2-night trip
Verified Hotels.com guest review

2/10 Poor

We chose to stay at Lagoon City Pier One Resort while house hunting in the area, as it was our preferred location and we wanted to avoid driving into the city. Unfortunately, our experience at this resort was deeply disappointing. We arrived at 2 pm, which was early for check-in, so we understood that our room wouldn’t be ready until the designated 4 pm time. We decided to wait at the onsite restaurant, where the service was excellent—a promising start to what we hoped would be a pleasant stay. However, things took a turn for the worse when we returned at 4 pm to check into our room. Despite it being the official check-in time, our room was still not ready, and we were left waiting until 4:30 pm to finally receive our keys. Upon entering the room, we were appalled by the level of cleanliness—or rather, the lack thereof. The room was filthy, with no towels provided and long black hair clinging to the walls and in the shower. It was clear that the cleaning staff were more interested in lounging on the patios smoking than attending to their responsibilities. After seeing the condition of the first room and the inadequate cleanliness of the “upgraded” room we were moved to, we decided that staying at this resort was not worth the trouble. We promptly checked out and found accommodations elsewhere, which, though not as conveniently located, provided a far superior experience in terms of service and cleanliness.
Bradley, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Receptionist is very friendly and informative. Check in was fast.
Meesuk, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Mike, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The service was amazing, staff was nice and accommodating. The rooms were clean and nice as well mentained, Can't wait to come back really loved this place
Rovin, 1-night family trip
Verified Expedia guest review

4/10 Fair

Very nice location but that’s about it. Room was not ready at check in. Floors were not vacuumed or moped. Windows were covered in dead bugs and had not been cleaned in a long while. Clean towels were missing on arrival. The rooms and property really need updating and repairs. Restaurant dining had limited menu because of the long weekend. Staff were very friendly but understaffed. 2/5
Lester, 1-night family trip
Verified Expedia guest review