The hotel is updated& beautiful! The staff could not be more accommodating, friendly and attentive. The room's are very large with an amazing amount of storage for travelers. 2 well lit closets with shelf space & plenty of hanging room with hangers in addition to multiple dressers with drawers. I love to be able to unpack when I arrive & I couldn't even fill the amount of space given.
The shower pressure was among the best I have ever had, including my home. The signature products they use - from room sprays to candles to shampoos & lotions - smell unbelievable. It was just a wonderful stay in the most amazing neighborhood. Theatersat your doorstep, literally, 5 minute walk to Covent Garden, Trafalgar Square, 2 minutes to Leicester Square and 10 minutes on foot to The Thames and London Eye. I would absolutely stay again without hesitation!
If hard pressed, my only complaint would be the lighting in the room if you're trying to put on makeup for a special event. It's a little dark & the bathroom too bright. A plug-in light up magnifying mirror would have pushed my rating to over the 10 I already give it!