Nestled near Playa del Carmen Main Beach, Playa Palms Beach Hotel is a tranquil oasis. Enjoy golfing on the 18-hole course, relax by the outdoor pool with sun loungers and umbrellas, or unwind in the garden. With WiFi and helpful staff at your service, this hotel is a perfect blend of relaxation and convenience.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Airport transfer
Kitchenette
Pool
Refrigerator
24/7 front desk
Main amenities (12)
39 apartments
Daily housekeeping
On a private beach
Outdoor pool
Breakfast available
Beach umbrellas
Beach towels
Airport shuttle
24-hour front desk
Air conditioning
Garden
Front desk safe
Feel at home (6)
Children stay free
Kitchenette
Cable/satellite TV service
Garden
Furnished balcony or patio
Daily housekeeping
The current price is NZ$137
NZ$137
includes taxes & fees
8 Jul - 9 Jul
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Family Room
Family Room
Highlights
Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Premium bedding
Separate bedroom
67.33 sq m
2 bedrooms
1 bathroom
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Studio, 1 Queen Bed, Garden View
Studio, 1 Queen Bed, Garden View
9.49.4 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Separate bedroom
Premium bedding
44.58 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Studio, Partial Ocean View
Studio, Partial Ocean View
8.28.2 out of 10
Very good
18 reviews
(18 reviews)
Highlights
Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Separate bedroom
Premium bedding
50.66 sq m
Studio
1 bathroom
Sleeps 3
1 Queen Bed
View all photos for Penthouse
Penthouse
Highlights
Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Separate bedroom
Premium bedding
61.76 sq m
Studio
1 bathroom
Ocean view
Sleeps 3
1 Queen Bed and 1 Single Bed
View all photos for Apartment, 1 Bedroom, Partial Sea View
Apartment, 1 Bedroom, Partial Sea View
8.08.0 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
62.71 sq m
1 bedroom
1 bathroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Ocean Front Studio
Ocean Front Studio
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Premium bedding
Separate bedroom
48.83 sq m
1 bedroom
1 bathroom
Ocean view
Sleeps 3
1 Queen Bed
View all photos for Double Room Standard with Partial Sea View
Double Room Standard with Partial Sea View
Partial sea view
Sleeps 3
1 Double Bed and 1 Single Sofa Bed
View all photos for Double Room Standard with Garden View
Double Room Standard with Garden View
Sleeps 3
1 Double Bed
View all photos for Quadruple Room Standard with Partial Sea View
Quadruple Room Standard with Partial Sea View
Partial sea view
Sleeps 4
1 Double Sofa Bed and 1 Queen Bed
View all photos for Double Room Standard with Sea View
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
What's nearby
Playa del Carmen Main Beach - 1 min walk - 0.0 km
Quinta Avenida - 2 min walk - 0.2 km
Mamitas Beach - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
Playacar Beach - 13 min walk - 1.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km
Airport shuttle (surcharge)
Restaurants
Harry's Grill Prime Steakhouse & Raw Bar - 4 min walk
Aldea Corazón - 4 min walk
Zenzi Beach Bar & Restaurant - 3 min walk
Sonora Grill Prime - Playa del Carmen - 3 min walk
Mamba - 3 min walk
About this property
Playa Palms Beach Hotel
Playa Palms Beach Hotel offers a fantastic location, putting you a short five-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and kayaking, scuba-diving and snorkelling are nearby. Apartments feature kitchenettes, furnished balconies or patios and flat-screen TVs. The pool and helpful staff get great marks from fellow travellers.
Languages
English, Russian, Spanish
At a glance
DONE
Property size
39 apartments
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
VPN_KEY
Other information
Designated smoking area (fines apply)
Property amenities
Beach
Private beach
Beach towels
Beach umbrellas
Pool/Spa
Outdoor pool
Sunloungers
Umbrellas
Internet
Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Children stay for free (see details)
Kitchenette
Fridge
Stovetop
Microwave
Espresso maker
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shower
Shampoo
Hairdryer
Towels provided
Free toiletries
Entertainment
32-inch flat-screen TV with cable/satellite service
Outdoor areas
Furnished balcony/patio
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lifts
Soundproofing
Upper floors accessible by stairs only
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Luggage storage
Blackout curtains
Safe at front desk
Iron/ironing board (on request)
Laptop-compatible safe
Mosquito nets
Free bottled water
Location highlights
Near the sea
On the waterfront
Next to a golf course
In the shopping district
In the city centre
In the entertainment district
Things to do
Fitness facilities nearby
Scuba diving nearby
Bike rentals nearby
Golf lessons nearby
Waterskiing nearby
Theme parks nearby
Kayaking nearby
Snorkelling nearby
Surfing/body boarding nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system
General
39 rooms
3 floors
2 buildings
Built in 1997
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way. Maximum occupancy 4)
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Also known as
Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen
Frequently asked questions
Does Playa Palms Beach Hotel offer free cancellation for a full refund?
Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Palms Beach Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Playa Palms Beach Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Playa Palms Beach Hotel?
Sorry, there's no on-site parking at Playa Palms Beach Hotel.
Is an airport shuttle service offered by Playa Palms Beach Hotel?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Playa Palms Beach Hotel?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless check-out is available.
What is there to do at Playa Palms Beach Hotel and nearby?
Have fun with activities such as cycling, kayaking and scuba-diving, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.
Does Playa Palms Beach Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Playa Palms Beach Hotel have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Playa Palms Beach Hotel like?
Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach. Travellers say that the area is walkable and good for shopping.
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Playa Palms Beach Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Beach
Service staff
Room
Location
Restaurant
Breakfast
View
Water
Balcony
Parking
What guests liked
Breakfast was consistently described as delicious, convenient, and reasonably priced with a variety of options. (22 reviews)
The beach at this property is beautiful, quiet, and clean with umbrellas and palm trees for shade. (45 reviews)
Convenient location for shopping and dining options nearby. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
26 March 2025
Good quite place to stay that’s not too far from attractions
Divya
Divya, 3-night trip
10/10 Exceptional
29 March 2025
Great place to stay! Lots of storage in the room, decent size balcony, walkable to the main area, updated rooms and lovely property. Would absolutely recommend and stay here again!
Lauren
Lauren, 5-night trip
10/10 Exceptional
17 March 2025
Clean safe place with small beautiful beach, definitely I would recommend!
KATARZYNA
KATARZYNA, 4-night trip
10/10 Exceptional
5 April 2025
I really liked this place
Angela
Angela, 3-night trip
10/10 Exceptional
29 January 2025
Enjoyed our stay looking forward to go back!
carmela
carmela, 14-night trip
10/10 Exceptional
24 March 2025
Super duper, clean, quiet and safe.
Charles
Charles, 4-night trip
8/10 Very good
18 February 2025
Great location, great customer service!
RAFAEL
RAFAEL, 5-night trip
10/10 Exceptional
23 March 2025
Everything was so wonderful!
Amanda
Amanda, 1-night trip
10/10 Exceptional
15 February 2025
I really enjoyed my stay. The location is amazing, right on the beach and just down the street from 5th Ave. The staff were all great and the hotel is really nice with views of the ocean.
Kevin
Kevin, 7-night trip
10/10 Exceptional
13 March 2025
Close proximity to the ocean and town. Friendly, helpful staff.
john d
john d, 7-night trip
10/10 Exceptional
10 March 2025
This hotel was just what we needed. Love the look the views the room wad clean eveything was just as pictured. I can’t wait to go back.
David
David, 1-night trip
10/10 Exceptional
23 March 2025
We came to Playa Palms for our honeymoon and had an amazing experience! The location 8s geeat, and despite being surrounded by bars, we couldn't hear a single thing at night. The beach is beautiful! We are already planning our next visit.
Laura
Laura, 6-night trip
10/10 Exceptional
6 March 2025
We were impressed by the location, the staff, and overall appearance. We will definitely be back.
Karen
Karen, 8-night trip
10/10 Exceptional
18 March 2025
mother and daughter trip
excellent
Lorena
Lorena, 2-night trip
8/10 Very good
9 March 2025
Great shower, beach second rate.
George
George, 1-night trip
10/10 Exceptional
7 January 2025
Excellent location
Anthony
Anthony, 5-night trip
10/10 Exceptional
27 January 2025
Beautiful meticulously maintained property with a superb staff. I’ve been staying here for years and they have consistently improved !
Richard
Richard, 4-night trip
10/10 Exceptional
10 March 2025
Great hotel with very friendly staff and clean large rooms. Street parking wasn’t as difficult as I thought / though you can only pay 6 hours at a time.
The pool is small - but the common area is lush and nice.
Kevin
Kevin, 2-night trip
10/10 Exceptional
16 February 2025
Excellent find in Playa!
Kristen
Kristen, 1-night trip
10/10 Exceptional
8 January 2025
All l the staff were very kind from front desk, housekeeping maintenance and the breakfast crew.
Leslie
Leslie, 9-night trip
10/10 Exceptional
2 March 2025
I last stayed at Playa Palms quite a few years ago and I was pleasantly surprised that the friendliness of staff and conditions of the hotel still stayed the same.
Excellent…
Considering it is close to nightclubs and the busy 5ta avenida the rooms are very quiet.
As a solo traveler I felt safe and found everything conveniently located, very walkable.
I would definitely return to this hotel.
Yvonne
Yvonne, 3-night trip
6/10 Good
19 February 2025
Location good, but no beach
Scott
Scott, 5-night trip
10/10 Exceptional
13 February 2025
This hotel was beautiful and affordable! It was only a few minutes walk from food and shopping. The only cons were that the listing said it had a gym, it does not…and technically it has beachfront access, but it’s not really a beach. The staff were very friendly and helpful. Would stay here again!
Jessica
Jessica, 7-night trip
10/10 Exceptional
5 March 2025
Property is right on the water. Nice day beds on the waters edge. Room Balcony overlooking the pool out to the waters edge.
Has a very authentic feel about the property. Close to everything.
Sharon
Sharon, 3-night trip
10/10 Exceptional
8 March 2025
We stay here with friends for 3 days. The place is beautiful,room is clean, close to everything and the stuff are so nice. The only thing is hard is to get coins for parking so you better get ready for that lol. But the over all experience is wonderful 👌