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All properties in Playa del Carmen, Quintana Roo, Mexico

Playa Palms Beach Hotel

4-star beachfront hotel with outdoor pool, near Playa del Carmen Main Beach

  • Free WiFi
From
NZ$120

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Playa Palms Beach Hotel. Image 1 of 81.
1 / 81Playa Palms Beach Hotel
8.0.Very good.
  • Serene, beautiful hotel - can’t believe the price was so low. Staff was great too.

    May 3, 2021

  • The Rude check in lady and the miserable rude short fat man have been mentioned in…

    Apr 4, 2021

See all 486 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Dining options
Convenient
  • Free WiFi
  • Pool
  • Airport transfer
  • Kitchenette
  • Air Conditioning

Property highlights

Main amenities

  • 39 guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Television

What’s around

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 5 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Studio, Partial Ocean View
  • Studio, 1 Queen Bed, Garden View
  • Ocean Front Studio
  • Apartment, 1 Bedroom, Partial Sea View
  • Family Room
  • Penthouse

Location

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 5 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
  • Punta Esmeralda Beach - 37 min walk
  • Playacar Golf Club - 39 min walk
  • Plaza Las Americas - 45 min walk
  • Calle Corazón - 3 min walk
  • Quinta Alegría Shopping Mall - 4 min walk

Getting around

  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 39 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1997
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library

Languages Spoken

  • English
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Hotel Playa Beach
  • Playa Palms Beach
  • Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
  • Playa Palms Beach Hotel Del Carmen
  • Playa Palms Beach Hotel Hotel
  • Playa Palms Beach Hotel Playa del Carmen
  • Playa Palms Beach Hotel Hotel Playa del Carmen
  • Palms Boutique
  • Palms Boutique Beach
  • Palms Boutique Beach Hotel
  • Playa Beach Hotel
  • Playa Palms Boutique Beach
  • Playa Palms Boutique Beach Hotel
  • Playa Palms Beach Hotel Playa del Carmen
  • Playa Palms Beach Playa del Carmen

Optional extras

Continental breakfast is offered for an extra charge of USD 5 for adults and USD 5 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 79.00 per vehicle (one-way)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Playa Palms Beach Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include 100% Natural (3-min walk), Harry's (3-min walk), and la patrona de playa (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 79.00 per vehicle one-way.
  • Have fun with activities like cycling, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a garden.
8.0.Very good.
  • 10.0.Exceptional

    Free Drinking Water But Fishy Part of the Beach

    Comfort and cleanliness: 10/10 Location: 7/10 Pros: - Free 5 gallon drinking water in the room - Cupboard with utensils, cups, bowls and plates - Front desk checking room keys when guests return after dark - Have the choice of not making the bed and reusing the towels - Tours offered by front desk is extremely reasonably priced, after talking to many many tour agencies, I would have just gone with the ones offered at the hotel and saved time Cons: - This part of the ocean (around calle 14) is super windy and smells really fishy from the massive amount of seaweed, could not enjoy the patio for that reason - Not exactly close to the nicer beaches in Playacar in the south or Playa Mamacitas in the North - Roads dug up and lots of constructions right next to and round the corner from the hotel

    Beata, 2 night trip, Feb 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    3 nuits avec une amie

    Mini studio avec une petite plage privée, à 2 pas de tout sans avoir le bruit des boites, au top

    Nina, 2 night trip with friends, Feb 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not what I expected

    The staff was very friendly and helpful, but the place was not what I was expecting. My biggest disappointment was the beach. You cannot swim in the water in front of the hotel as there are boats anchored there. Also you can't walk to along the beach there because there are rocks. You have to walk to the street and down a couple of blocks to get to the beach. Even though we had a one bedroom unit, it still felt like a hotel room in that it was small and cramped. The hotel is in a great location though. It is very close to 5th Ave and all the restaurants and bars.

    Stephanie, 3 night trip, Feb 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    10 night family trip, Jan 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful condo, great staff, love the view!

    Beautiful view on the beach, great staff, one of the few boutique hotels left on the beach. Have stayed here many times and love it!

    Steven, 5 night trip, Jan 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Parking is difficult because it’s hard to find coins. Besides that there is public parking a few blocks down or always parking right in front if you find coins. We got a car but didn’t really need it. 2 minute walk to the clubs so close to all restaurants.

    sully, 4 night romance trip, Jan 2, 2021

    Verified Expedia guest review

  • 6.0.Good

    Just mediocre

    The hotel was just okay. The view was great but the beach was quite small and the parking was crazy. The bed and pillows were terrible. It was nice that you could order breakfast for an extra charge to be delivered to your room, but would be nice to have more options. Overall, it was just okay and probably wouldn't have to stay there again.

    PAM, 3 night trip, Jan 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We loved it here! Great location, beautiful beach and staff was very nice and accommodating. We will be back!

    StarlaA, 3 night trip, Dec 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The perfect compliment to Playa - balconies that open to the beach, pool that divides the rooms, perfect location and vibe

    Garrett, 1 night romance trip, Dec 27, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Room clearly had the smell of mood. When I wanted to check out a night early they wouldn’t refund me but I still had to leave because of the smell. Would not recommend.

    Firo, 1 night trip, Dec 26, 2020

    Verified Expedia guest review

See all 486 reviews