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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Punta Sam Ferry Terminal

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Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
3 outdoor pools, pool loungers
55-inch LED TV with satellite channels, TV
Exterior
View from room
Located on the shores of Playa Mujeres, Beloved Playa Mujeres - Couples Only All Inclusive offers a serene retreat with a marina, adjacent golf course, and beachfront dining. Indulge in rejuvenating spa treatments or relax by one of the three outdoor pools with sun loungers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness centre
  • Beach towels
  • Hot tub
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is NZ$928
includes taxes & fees
8 Jun - 9 Jun

Room options

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite with Round Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 267 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

Highlights

Terrace
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down duvets, pillow-top beds, free minibar

Terrace Suite With Plunge Pool

Highlights

Terrace
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,087 reviews
The price is NZ$988
includes taxes & fees
15 Jun - 16 Jun
Excellence Playa Mujeres - Adults Only All Inclusive
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About the area

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 19 min walk - 1.6 km
  • Playa Mujeres Golf Club - 4 min drive - 3.2 km
  • El Meco Archaeological Site - 5 min drive - 4.0 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 8.4 km
  • North Beach - 46 min drive - 8.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬10 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Caprichos Villa del Palmar - ‬20 min walk
  • ‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

At Beloved Playa Mujeres - Couples Only All Inclusive, you'll have access to on-site parasailing and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and hydrotherapy. Le Bisou, one of 4 restaurants, offers ocean views, and serves breakfast and dinner. Other highlights at this luxurious property include 7 bars/lounges, a marina and a poolside bar. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 109 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Parasailing
  • Sailing
  • Ecotours nearby
  • Golf lessons nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 10 buildings/towers
  • Built in 2009
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Marina
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private indoor hot tub
  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Beloved Spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Le Bisou – Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse – This beachfront steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria – Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar – This beachfront restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (return. Maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free cancellation for a full refund?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Beloved Playa Mujeres - Couples Only All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle return.

What are the check-in and check-out times at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.

What is there to do at Beloved Playa Mujeres - Couples Only All Inclusive and nearby?

Have fun with on-site activities such as parasailing and sailing. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Beloved Playa Mujeres - Couples Only All Inclusive also has 7 bars and a Turkish bath, as well as private indoor hot tubs and a garden.

Are there restaurants at or near Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 4 on-site restaurants, featuring beachfront dining and garden views.

Does Beloved Playa Mujeres - Couples Only All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does Beloved Playa Mujeres - Couples Only All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Beloved Playa Mujeres - Couples Only All Inclusive like?

Beloved Playa Mujeres - Couples Only All Inclusive is in Playa Mujeres, a short 6-minute walk from Mujeres Beach.

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Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Couples
Spa
Trip
Honeymoon
Ambience

What guests liked

  • The beach was beautiful, well-maintained, and offered a variety of activities, with excellent service from beach concierge employees. (26 reviews)
  • The spa at this property offers exceptional service, unique experiences, and a truly relaxing atmosphere. (23 reviews)
  • The pools were clean, comfortable, and well-maintained, with swim-up bars and plenty of lounge spaces. (13 reviews)
From real guest reviews summarized by AI.

Reviews

2/10 Poor

Absolutely terrible couples experience

Was told to leave the property because of noise complaint one time. Seems a little ridiculous for $800 a night.
2-night trip

10/10 Exceptional

The property is beautiful and the staff are very nice and make you always feel welcome!
David Eugene, 5-night trip

10/10 Exceptional

Food was fantastic
JingXuan, 4-night trip

10/10 Exceptional

very well maintained, clean and beautiful
Linus, 4-night trip

10/10 Exceptional

Everything was amazing and we plan on coming back!
Kelly Louise, 5-night trip

10/10 Exceptional

Beautiful property and excellent staff and service. Since it is a very small resort, we found the dining options somewhat limited.
Sarah Joy, 9-night trip

10/10 Exceptional

It was a great quiet and relaxing stay. Excellent service and food.
David E., 7-night trip

10/10 Exceptional

All service was great Antonio was excellent
Marcus, 10-night trip

8/10 Very good

Clean, small, and quiet. Restaurants were slow and hit and miss.
james dartagnan, 7-night trip

10/10 Exceptional

Beautiful resort, amazing staff would definitely come again!
Brooklyn, 4-night trip

10/10 Exceptional

Thanks Axcel for arranging all the activities, we had a wonderful time.
Wei-chien, 6-night trip

10/10 Exceptional

The staff were excellent and always ready to accommodate. Everyone was so pleasant and friendly. Russell from El Mar was exceptional. As was Brenda. We met many couples that came back year after year.
Tze, 7-night trip

10/10 Exceptional

Phenomenal hotel. Has a great time. Food could be improved
Lindsay, 3-night trip

10/10 Exceptional

Everything about the property was clean and well maintained. The food was awesome, but all of the staff was hands down phenomenal! Made is feel like kings and queens!
Reyna, 3-night trip

10/10 Exceptional

AMAZING place to stay will definitely be our spot from now on
Elise, 8-night trip

8/10 Very good

Staff was excellent. Food was mediocre.
Terri, 5-night trip

10/10 Exceptional

Nice place to relax
Rodolfo, 6-night trip

10/10 Exceptional

Excellent stay overall
Arth, 4-night trip

10/10 Exceptional

I always enjoy staying at The Beloved. I am a member to the Excellence Hotels. The only think that I do not enjoy is there is never any upgrades when we get there. I have been going to all their hotels for the passed 15 years.
Evelyn, 6-night trip

10/10 Exceptional

We had a wonderful time at Beloved. We were so relaxed and the staff was so friendly. We look forward to future visits!
Stephanie, 4-night trip

10/10 Exceptional

Top notch resort. The staff was very friendly. Awesome relaxation . Excellent food options. Beach is perfect, Elvis the waiter was very nice. Nice rooms, Will definitely stay again!
Kevin, 2-night trip

10/10 Exceptional

Exquisite property!!
Kristi Ogden, 6-night trip

10/10 Exceptional

Very good place to stay!
Daniil, 6-night trip

10/10 Exceptional

This property is absolutely devine! I have stayed at other "all inclusive" resorts where there is limitations on what you can get, but this was nothing like this. The food experience was wonderful. The staff are just so sweet and really passionate about waking your experience feel magical. We were very surpised on our first night to see desserts left in our room when we returned and every night after. Need a quick snack or coffe...the Coffeto was a dream! Direct beach access, very quiet, and relaxing. We will definitely stay here again!!!
Melissa, 4-night trip

8/10 Very good

Great for relaxation & . Not much in shopping Drinls werent good very watered down.area tranquility. Food was average , very minimal .overal experience was good.. mexican food
Jerome, 4-night trip