Located on the shores of Playa Mujeres, Beloved Playa Mujeres - Couples Only All Inclusive offers a serene retreat with a marina, adjacent golf course, and beachfront dining. Indulge in rejuvenating spa treatments or relax by one of the three outdoor pools with sun loungers.
Popular amenities
Bar
Airport transfer
Gym
Main amenities (12)
Daily housekeeping
Marina
On the beach
4 restaurants and 7 bars/lounges
Full-service spa
3 outdoor pools
Fitness centre
Beach towels
Hot tub
Pool bar
Swim-up bar
24-hour room service
Feel at home (6)
Private bathroom
Private hot tub
Separate bath and shower
Separate sitting area
Premium TV channels
Garden
The current price is NZ$981
NZ$981
includes taxes & fees
25 May - 26 May
Room options
View all photos for Junior Suite with Round Jacuzzi
Junior Suite with Round Jacuzzi
Highlights
Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
89 sq m
Sleeps 2
1 King Bed
View all photos for Swim Up Suite
Swim Up Suite
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
102 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite Ocean View
Junior Suite Ocean View
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
89 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Ocean View Penthouse Ste w/plunge pool
Ocean View Penthouse Ste w/plunge pool
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
267 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Ocean View Terrace Suite w/ Plunge Pool
Ocean View Terrace Suite w/ Plunge Pool
Highlights
Terrace
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
173 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Casita Suite w/ Private Pool
Casita Suite w/ Private Pool
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
102 sq m
Sleeps 2
1 King Bed
View all photos for Two Story Casita Suite w Plunge Pool
Two Story Casita Suite w Plunge Pool
Highlights
Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
112 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Terrace Suite With Plunge Pool
Terrace Suite With Plunge Pool
Highlights
Terrace
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
173 sq m
Sleeps 2
1 King Bed
View all photos for Beachfront Casita Suite w/ Private Pool
Beachfront Casita Suite w/ Private Pool
Highlights
Furnished balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
102 sq m
Sleeps 2
1 King Bed
View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool
Beachfront Two Story Casita Suite w/ Plunge Pool
Highlights
Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
112 sq m
Beach view
Sleeps 2
1 King Bed
Similar properties
Excellence Playa Mujeres - Adults Only All Inclusive
Excellence Playa Mujeres - Adults Only All Inclusive
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive - 6.0 km
Isla Mujeres Ferry Terminal - 82 min drive - 9.5 km
North Beach - 91 min drive - 9.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
Airport shuttle (surcharge)
Restaurants
Hiroshi Bar - 6 min drive
World Café - 10 min drive
Don Fernando Lobby Bar - 8 min drive
Caprichos Villa del Palmar - 20 min walk
Davinos - 19 min walk
About this property
Beloved Playa Mujeres - Couples Only All Inclusive
At Beloved Playa Mujeres - Couples Only All Inclusive, you'll have access to on-site parasailing and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and hydrotherapy. Le Bisou, one of 4 restaurants, offers ocean views, and serves breakfast and dinner. Other highlights at this luxurious property include 7 bars/lounges, a marina and a poolside bar. Fellow travellers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Cycling
Fitness facilities
Football
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, Spanish
At a glance
DONE
Hotel size
109 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
The Beloved Spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Le Bisou – Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse – This beachfront steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria – Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar – This beachfront restaurant serves lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (return. Maximum occupancy 2)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Also known as
Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam
Frequently asked questions
Does Beloved Playa Mujeres - Couples Only All Inclusive offer free cancellation for a full refund?
Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Beloved Playa Mujeres - Couples Only All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Beloved Playa Mujeres - Couples Only All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Beloved Playa Mujeres - Couples Only All Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Beloved Playa Mujeres - Couples Only All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle return.
What are the check-in and check-out times at Beloved Playa Mujeres - Couples Only All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Beloved Playa Mujeres - Couples Only All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at Beloved Playa Mujeres - Couples Only All Inclusive and nearby?
Have fun with on-site activities such as parasailing and sailing. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Beloved Playa Mujeres - Couples Only All Inclusive also has 7 bars and a Turkish bath, as well as private indoor hot tubs and a garden.
Are there restaurants at or near Beloved Playa Mujeres - Couples Only All Inclusive?
Yes, there are 4 on-site restaurants, featuring beachfront dining and garden views.
Does Beloved Playa Mujeres - Couples Only All Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a jetted bath.
Does Beloved Playa Mujeres - Couples Only All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Beloved Playa Mujeres - Couples Only All Inclusive like?
Beloved Playa Mujeres - Couples Only All Inclusive is in Playa Mujeres, a short 6-minute walk from Mujeres Beach.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Beloved Playa Mujeres - Couples Only All Inclusive Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Beach
Restaurant
Couples
Spa
Trip
Honeymoon
Amenities
What guests liked
The beach was consistently described as beautiful, well-maintained, and peaceful with excellent service and amenities. (25 reviews)
The spa at this property offers exceptional service, unique experiences, and a truly relaxing atmosphere. (23 reviews)
The pools were clean, relaxing, and well-maintained, with comfortable sun loungers and attentive staff. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
28 December 2024
Everything was amazing and we plan on coming back!
Kelly Louise
Kelly Louise, 5-night trip
10/10 Exceptional
19 January 2025
Beautiful property and excellent staff and service. Since it is a very small resort, we found the dining options somewhat limited.
Sarah Joy
Sarah Joy, 9-night trip
10/10 Exceptional
25 November 2024
It was a great quiet and relaxing stay. Excellent service and food.
David E.
David E., 7-night trip
10/10 Exceptional
6 January 2025
Thanks Axcel for arranging all the activities, we had a wonderful time.
Wei-chien
Wei-chien, 6-night trip
10/10 Exceptional
6 November 2024
Beautiful resort, amazing staff would definitely come again!
Brooklyn
Brooklyn, 4-night trip
10/10 Exceptional
2 January 2025
Phenomenal hotel. Has a great time. Food could be improved
Lindsay
Lindsay, 3-night trip
10/10 Exceptional
5 January 2025
Everything about the property was clean and well maintained. The food was awesome, but all of the staff was hands down phenomenal! Made is feel like kings and queens!
Reyna
Reyna, 3-night trip
8/10 Very good
28 December 2024
Staff was excellent. Food was mediocre.
Terri
Terri, 5-night trip
10/10 Exceptional
23 January 2025
I always enjoy staying at The Beloved. I am a member to the Excellence Hotels. The only think that I do not enjoy is there is never any upgrades when we get there. I have been going to all their hotels for the passed 15 years.
Evelyn
Evelyn, 6-night trip
10/10 Exceptional
24 November 2024
Nice place to relax
Rodolfo
Rodolfo, 6-night trip
10/10 Exceptional
6 September 2024
AMAZING place to stay will definitely be our spot from now on
Elise
Elise, 8-night trip
10/10 Exceptional
15 November 2024
We had a wonderful time at Beloved. We were so relaxed and the staff was so friendly. We look forward to future visits!
Stephanie
Stephanie, 4-night trip
10/10 Exceptional
28 November 2024
Top notch resort. The staff was very friendly. Awesome relaxation . Excellent food options. Beach is perfect, Elvis the waiter was very nice. Nice rooms, Will definitely stay again!
Kevin
Kevin, 2-night trip
10/10 Exceptional
4 December 2024
Exquisite property!!
Kristi Ogden
Kristi Ogden, 6-night trip
10/10 Exceptional
1 September 2024
Excellent stay overall
Arth
Arth, 4-night trip
8/10 Very good
16 January 2025
Great for relaxation & . Not much in shopping Drinls werent good very watered down.area tranquility. Food was
average , very minimal .overal experience was good.. mexican food
Jerome
Jerome, 4-night trip
10/10 Exceptional
24 December 2024
We stayed for four nights, and it was an incredible all-inclusive experience. The staff were exceptionally friendly, and the food at all the restaurants was fantastic. Our favorite was the breakfast at the French cuisine restaurant. The spa was refreshing and offered a truly unique experience. The beach also offered a variety of water activities, including kayaking and parasailing, which added to the fun.
Amir Hossein
Amir Hossein, 4-night trip
10/10 Exceptional
6 December 2024
The staff exceptional
Gregg Frank
Gregg Frank, 2-night trip
10/10 Exceptional
3 January 2025
This is our second time at Beloved. We really like this resort, it is not too big, excellent food and terrific staff! Our only complaint is that we would have liked the pool to not be so cold, and the hot tub was luke-warm at best. Otherwise, very enjoyable stay at Beloved!
James
James, 5-night trip
10/10 Exceptional
30 November 2024
Great service! All staff are exceptional!
Kelly
Kelly, 7-night trip
10/10 Exceptional
9 June 2024
Very good place to stay!
Daniil
Daniil, 6-night trip
10/10 Exceptional
2 December 2024
The property was immaculate, relaxing, and quiet. We will be back!