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The Star Grand at The Star Gold Coast

5.0 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Pacific Fair Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Ocean Terrace Suite | View from room
Exterior detail
Reception
Club Suite

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 8 restaurants and 6 bars/lounges
  • Outdoor pool and 2 hot tubs
  • Breakfast available
  • Fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is NZ$260
includes taxes & fees
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room

Superior Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room

Superior Deluxe King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Pillow-top bed
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite

Ocean Terrace Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (1519)
The price is NZ$202
includes taxes & fees
3 Dec - 4 Dec
Dorsett Gold Coast
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About the area

Map
8 Casino Drive, Broadbeach, QLD, 4218

What's nearby

  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • The Star Gold Coast - 7 min walk - 0.7 km
  • Pacific Fair Shopping Centre - 9 min walk - 0.8 km
  • Cavill Avenue - 5 min drive - 3.8 km
  • Surfers Paradise Beach - 9 min drive - 3.5 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive
  • Varsity Lakes Station - 19 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 24 min drive
  • Broadbeach South Light Rail Station - 8 min walk
  • Florida Gardens station - 23 min walk

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬10 min walk
  • ‪Nineteen at the Star - ‬7 min walk
  • ‪Miss Moneypenny's - ‬9 min walk
  • ‪Outback Steakhouse - ‬10 min walk
  • ‪Caffe Cherry Beans - Pacific Fair - ‬8 min walk

About this property

The Star Grand at The Star Gold Coast

The Star Grand at The Star Gold Coast puts you in a great location, within a short 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cucina Vivo, one of 8 restaurants, which serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 6 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and location. Public transportation is close by: Broadbeach South Light Rail Station is only 8 minutes on foot.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

At a glance

Hotel size

  • 592 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.85 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (AUD 20 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 8 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (17513 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • 2 hot tubs
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • 65-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cucina Vivo – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi – Overlooking the pool, this fine-dining restaurant specialises in Korean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Garden Kitchen & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Imperial at The Star – Overlooking the garden, this restaurant specialises in Chinese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 39.90 for adults and AUD 19.90 for children
  • Credit card charges are subject to an extra charge of 1.85 per cent

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Parking

  • Self-parking costs AUD 20 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Does The Star Grand at The Star Gold Coast offer free cancellation for a full refund?
Yes, The Star Grand at The Star Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Star Grand at The Star Gold Coast?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
Are pets allowed at The Star Grand at The Star Gold Coast?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Star Grand at The Star Gold Coast?
Yes. Self-parking costs AUD 20 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Star Grand at The Star Gold Coast?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at The Star Grand at The Star Gold Coast?
No, this hotel doesn't have a casino, but The Star Gold Coast (7-min walk) is nearby.
What is there to do at The Star Grand at The Star Gold Coast and nearby?
Have fun with activities such as kayaking, parasailing and scuba-diving, and practise your swing at the nearby golf course. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include 6 bars and an outdoor pool. The Star Grand at The Star Gold Coast also has a fitness centre and a garden.
Are there restaurants at or near The Star Grand at The Star Gold Coast?
Yes, there are 8 on-site restaurants, featuring Italian cuisine and garden views.
What's the area around The Star Grand at The Star Gold Coast like?
The Star Grand at The Star Gold Coast is a short 8-minute walk from Broadbeach South Light Rail Station and 7 minutes' walk from The Star Gold Coast. Travellers give top marks for the hotel's prime location.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Rodney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
I arrived late due to a delayed flight. Check in was fast and the lady was very polite. I was in my room in no time. Room service was quick and delicious and the bed was as comfortable as I remember! Love staying at The Star!
Nicole, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Gavin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great short staycation
Always a good time at The Star Rooms beautiful and beds are heaven! Dinner at Uncle Su highly recommended!
Kathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melanie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

I would have given blue stars across the board for everything about wife and I' stay at the Star Grand GC but checking in and out seemed to take a long time to complete , but once sorted everything else was 5 star the room upgrade deserved an extra star , thanx StarGrand GC.
Rob, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Joel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Couples weekend
Amazing couples weekend away. Good variety of food and entertainments.
Nichole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean, Modern, and very comfortable
Great Venue, as always when I stay here. Hotel itself is clean, modern, and very comfortable. Great selection of restaurants for Breakfast and all other meals too.
Stephen, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jae Moon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The star casino hotel deserves 5 stars
Got a good deal, thanks to my rewards deal through hotels.com!! It included more than 1 bargained for as on arrival they told me about the layer check out & "$50 room voucher" so it gave a couple of extra nice inclusions to the stay despite it was sadly only overnight. Breakfast was amazing as they got the chef to go around as re my dietary requirements to ensure I knew what foods I could eat which made it alot easier & with a good selection generally available too.
Karma, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Uncomfortable
The bed was so uncomfortable that it dipped in the middle. The shell pressure was terrible.
Jo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rob, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cassie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great night
We had an amazing night as always, Just a hiccup at check out as we were charged again for the room we had paid for on this sight but staff were quick to fix for us, We’ll be back
Kathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a loud venue . All the public spaces are playing very loud music and the comfort level is lessened
1-night trip
Verified Hotels.com guest review

4/10 Fair

From the moment of arrival the service was slow. They can not be ever considered a 5 star hotel. We could not enter our room from the moment we arrived so we went to the cafe directly downstairs from the reception. We ordered and 1/2 hour later had still not got food. they could not even find the order then the manager came and by this stage another 15 minutes had elapsed and still not resolved. Gave up in the end as a room was now ready. The start of the stay tells much the same story as the rest of the stay. Problem is there is no competition for the casino so they can do whatever they like.
Jonathan, 3-night trip
Verified Expedia guest review

2/10 Poor

Steer clear
A $600 room was so small and uncomfortable with no view a smaller bathroom then what i had in tokyo, parking was $70 a night we were told its not included with the stay nor were offered valet. The breakfast buffet was awful and the women who greeted us into the buffet were rude. I have stayed here 5 times before and each time it gets worse very disappointed
Aaron, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall a good hotel for staying
Shahriar, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Very convenient and beautifully situated
Harold, 1-night romance trip
Verified Expedia guest review