THE FACE Style

4.0 star property
Hotel with outdoor pool, near Petronas Twin Towers

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for THE FACE Style

Outdoor pool
Three Bedroom Deluxe
Three Bedroom Deluxe | Living area
Point of interest
Two Bedroom Superior | Private kitchen

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Children's pool
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 12 of 12 rooms

Grand Premier King

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Executive Deluxe

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Premier King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Executive Deluxe City View

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Washing machine
  • 151 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Dining table
Smart TV
Washing machine
Pillow menu
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Junior Premier King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Washing machine
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Superior King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Dining table
Smart TV
Washing machine
Pillow menu
  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Twin

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Bathrobes
  • 52 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
1020 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 15 min walk - 1.3 km
  • Suria KLCC Shopping Centre - 17 min walk - 1.4 km
  • KLCC Park - 17 min walk - 1.5 km
  • Pavilion Kuala Lumpur - 2 min drive - 1.9 km
  • Berjaya Times Square - 4 min drive - 3.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Sultan Ismail Station - 17 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 23 min walk
  • Kuala Lumpur Masjid Jamek Station - 24 min walk
  • Bukit Nanas Station - 4 min walk
  • Dang Wangi Station - 6 min walk
  • Medan Tuanku Station - 7 min walk

Restaurants

  • ‪Warong Che Senah - ‬6 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Cafe: In House - ‬2 min walk
  • ‪R Club Lounge - ‬3 min walk
  • ‪Roti Canai Pak Hassan - ‬5 min walk

About this property

THE FACE Style

At THE FACE Style, you'll be a short five-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. An outdoor pool and a children's pool are other highlights. Public transportation is only a short walk: Bukit Nanas Station is 4 minutes and Dang Wangi Station is 6 minutes.

Languages

English, Indonesian, Malay

At a glance

Hotel size

  • 385 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free secured, covered on-site self-parking
  • Secured uncovered on-site valet parking (MYR 50 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 55 for adults and MYR 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge

Renovations and closures

The following facilities or services will be unavailable from December 11 2024 to December 13 2024 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for MYR 110 per night

Parking

  • Uncovered valet parking costs MYR 50 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Property Registration Number 1351705-U

Also known as

Face Style
THE FACE Style Hotel
THE FACE Style Kuala Lumpur
THE FACE Style Hotel Kuala Lumpur

Frequently asked questions

Does THE FACE Style offer free cancellation for a full refund?
Yes, THE FACE Style does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at THE FACE Style?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM. One of the swimming pools will be unavailable from December 11 2024 to December 13 2024 (dates subject to change).
Are pets allowed at THE FACE Style?
Sorry, pets aren't allowed.
Is parking offered on site at THE FACE Style?
Yes, there's free self parking.
What are the check-in and check-out times at THE FACE Style?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge.
What is there to do at THE FACE Style and nearby?
THE FACE Style has an outdoor pool and a fitness centre.
Are there restaurants at or near THE FACE Style?
Yes, there's an on-site restaurant.
What's the area around THE FACE Style like?
THE FACE Style is in Golden Triangle, a short 4-minute walk from Bukit Nanas Station and 15 minutes' walk from Petronas Twin Towers.

THE FACE Style Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Chihhsien, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great decor and excellent restaurant
Yulia, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I do not know what the allure is of this hotel. Yes they have an infinity pool on the rooftop but it's overrun and crowded with too many people. Most staff are pleasant but the concierge service.... DON'T EVEN BOTHER. I ordered a Hiace to take my team to a celebratory dinner. The concierge called to confirm the vehicle and price. I come downstairs ready to go and there's nothing reserved.... imagine the horror. This hotel is rather quirky...Definitely not worth the hype and no need to stay here ever again. Breakfast is lackluster but.....the cheesecake at dinner was delicious and my team did enjoy some of their dinner options.
Kenna, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing pool
The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Wagih G., 3-night trip
Verified Hotels.com guest review

6/10 Good

Anita, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alexandre, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Our stay was good with stunning view of KLCC and other buidings especially at night with the lighting. However the staff mainly illa, front desk staff and Rusli, F&B Manager were rude. Ilia was dismissive and unhelpful. Despite my efforts to remain polite, her condescending tone and lack of assistance made me feel unwelcome. This kind of interaction is not what I expected from a hotel of your caliber. She was charging for bringing in my 6 year old child to breakfast. She was telling me that the hotel considers that my 6 year old child is an adult. What am I supposed to do? Leave her in the room alone. She was very disrespectful. I also had an encounter with Mr. Rusli, the Food & Beverage Manager. When I asked him a simple question about the chargers of the hotel, he was incapable of answering it to me. His dismissive attitude made me feel uncomfortable and undervalued as a guest. Calling me “Oi come here”. He treated me as if I was his dog. How was he promoted to a manager without any basic character. did not meet my expectations of respectful and courteous service. As a result, my overall experience at the hotel was negatively affected, and I am hesitant to stay at Face Style Kuala Lumpur again in the future. Pls try to enhance training for all staff members on customer service and respectful communication.
Hashim, 2-night family trip
Verified Expedia guest review

8/10 Very good

Sinan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Namish, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Khalifa, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest.
Valchandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Jeremy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Kostyantyn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

.
Taimur, 3-night trip
Verified Expedia guest review

8/10 Very good

Es una muy buena opción, la habitación que contratamos cumplió con todo lo ofrecido y las vistas desde la piscina fueron excelentes, sin embargo tengo algunas observaciones: 1. Deberían mejorar la calidad de los amenities. 2. Hacer mantenimiento a las puertas, suenan mucho. 3. El personal que se encuentra en la entrada de la pisicina, debería ser más amable. En general, fue una buena experiencia y si regresaría.
Robert Jim, 4-night family trip
Verified Expedia guest review

8/10 Very good

khoon eng, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Perhaps need another year to properly functioning the setting... management matter
WIlhelm S, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous lobby and comfy room.
Wakana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

kai chao, 3-night trip
Verified Expedia guest review

10/10 Exceptional

am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
Kim, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jinwon, 2-night trip
Verified Expedia guest review

8/10 Very good

Jonathan, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Great value for money, spacious and clean, the staff are all very nice and nothing is too much trouble. Would highly recommend staying here than a normal hotel In KL
David, 19-night romance trip
Verified Expedia guest review

10/10 Exceptional

Handy location.
Enjoyed our 9 nights stay.
Chin Jau, 9-night trip
Verified Hotels.com guest review