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Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5 star property
Upmarket beachfront property with golf course, near Playa Paraiso Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iberostar Selection Paraíso Maya Suites - All Inclusive

8 outdoor pools, pool umbrellas, pool loungers
Exterior
Nightclub
Aerial view
8 bars/lounges, poolside bar, beach bar
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 20 restaurants and 8 bars/lounges
  • Full-service spa
  • 8 outdoor pools and 2 hot tubs
  • Lazy river
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Health club
Feel at home
  • Children stay free
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite, Accessible

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 62 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

Highlights

Furnished balcony
Air conditioning
Free minibar items
TV
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room (One Bedroom, Star Family)

View from room

Room (One Bedroom, Star Family)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Accessible

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Room (One Bedroom, Star Family)

View from room

Room (One Bedroom, Star Family)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Furnished balcony
Air conditioning
Free minibar items
TV
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 58 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 62 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Paradise Beach - 9 min walk
  • Playa Paraiso Golf Course - 12 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive
  • Tres Rios Ecopark - 12 min drive
  • Maroma Beach - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 17.3 miles/27.9 km

Restaurants

  • ‪La Laguna - ‬1 min walk
  • ‪Snake Bar At Iberostar Maya - ‬3 min walk
  • ‪Alberca - Pool - Bar - ‬9 min walk
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬10 min drive

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

At Iberostar Selection Paraíso Maya Suites - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 15-minute drive of Maroma Beach. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Pagoda, one of 20 restaurants, serves lunch and dinner. Other highlights at this luxurious property include 8 bars/lounges, a golf course and a nightclub. The helpful staff and family-friendly amenities get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (some restrictions)

Languages

English, Spanish

At a glance

Hotel size

  • 434 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 20 restaurants
  • 8 bars/lounges
  • 2 coffee shops
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Free supervised childcare/activities

What to do

  • Golf privileges
  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Use of nearby fitness centre
  • Ecotours nearby
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Golf course on-site
  • 8 outdoor pools
  • Free water park
  • Shopping centre on-site
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Lazy river
  • Nightclub
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

La Pagoda – This buffet restaurant serves lunch and dinner.
La Marina – This restaurant only serves dinner. Reservations are required. Open daily.
Bistró L'Etoile – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
El Rancho – This steakhouse only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.

Also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Frequently asked questions

Does Iberostar Selection Paraíso Maya Suites - All Inclusive offer free cancellation for a full refund?
Yes, Iberostar Selection Paraíso Maya Suites - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Iberostar Selection Paraíso Maya Suites - All Inclusive?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Iberostar Selection Paraíso Maya Suites - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Iberostar Selection Paraíso Maya Suites - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Iberostar Selection Paraíso Maya Suites - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (24-min drive) is nearby.
What is there to do at Iberostar Selection Paraíso Maya Suites - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and snorkelling, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Iberostar Selection Paraíso Maya Suites - All Inclusive also has 8 outdoor pools, 8 bars and a nightclub, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Iberostar Selection Paraíso Maya Suites - All Inclusive?
Yes, there are 20 on-site restaurants, featuring international cuisine.
Does Iberostar Selection Paraíso Maya Suites - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Iberostar Selection Paraíso Maya Suites - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Iberostar Selection Paraíso Maya Suites - All Inclusive like?
Iberostar Selection Paraíso Maya Suites - All Inclusive is located on the waterfront, a short 12-minute walk from Playa Paraiso Golf Course and 9 minutes' walk from Paradise Beach.

Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

It was an amazing stay and experience overall. I wish some of the room setups would have had a separate bedroom. Also the jacuzzi bathtub did not work properly.
Melody, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

We stayed at the Paraíso Maya, the highest tear that we were able to stay 3 in a room (Grand was for adult/couples). It is a 5 hotel complex that shared the common areas like spa, gym, church, shopping mall. Depending on which tear you are in you have access to the different restaurants and pools. Food in the restaurants we tried was good with the exception of the Geisha (Japanese) and L’Etoile (French) which were not good. El Museo was the best, we went twice an I can say the is food was amazing. There is a good walk distance to anywhere pools and the beach. We were with my 80 year old mother who has some difficulty walking so it was challenging. They use golf carts to shorten the distance but most of them were for “socios” ( timeshare owners) or you would have to wait for more then 20 minutes sometimes. Shows like the Celebration of Mexican Independence was nice but again with no thought for an elderly person that may need to sit down. Room was nice, not new but in very good condition. It is a nice place. Would I go back? Not sure as it did not give me the wow factor. Would recommend, yes.
Maria, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Jorge, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Went with a group. Room service is very limited. No beach chairside service. There were shows, but it was very lame.
Crystal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Adana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful family vacation with lots to do. The hotels are all spread apart within the resort but you can hitch a ride on the carts if you don’t like the walk, but we walked everywhere and enjoyed the views. Reservations were hard to get at the 2 restaurants that require them. We were able to get a last minute reservation for the hibachi one, which was absolutely amazing.
Emma, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Alexandria, 7-night trip
Verified Expedia guest review

6/10 Good

Carla, 6-night trip
Verified Expedia guest review

6/10 Good

Unlike many of the other times we stayed with different Iberostar resorts, this time we had many issues from the very beging till the end. Starting with the booking process the person who picked up the phone at the hotel was rude and told me there was "nothing available" yet in Expidia there were many rooms available for this specific resort. The food was mediocre, we couldn't get dinner reservations to the restaurants in the resort because again "nothing available" yet the restaurants were almost empty during dinner time. There was no AC in the buffet areas so sweating while eating was the norm. In the restaurants that were first come first serve they told you 1-1.5 hrs and that they would call you when the table was ready. One of the nights we never got a call so went to the buffet, the next night we went back to check after 1 hr and the girl said "we called you and messaged you" yet I never received any calls or messages. Then she went on to say, "let me see what I can do for you since you missed your spot" as I looked around 8 out of the 35 available tables were occupied. Clearly there was avaliability but for some reason they made it seem as if everything was occupied. This seemed to be the reoccurring pattern this whole vacation at this resort, I'm not sure if they are having issues with staff or what the problem was but our amazingly positive previous experiences with Iberostar were compleatly crushed during this stay. I'm not sure we will be returning to Iberostar.
Juan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is kept up beautifully.
Adam, 6-night family trip
Verified Expedia guest review

2/10 Poor

This was our third trip to Iberostar Paraiso Maya Suites because we are big fans and like the quality of the resort. Upon check in we informed the hotel that we were leaving early due to the hurricane. Expedia attempted to contact their reservations many times for a refund. We were informed by the hotel staff it should not be a problem. We were charged 4 NIGHTS that we did not stay. They refunded my brother, sister, and my father but not refund us. We tried to contact their customer service multiple times. We were LOYAL iberostar customers and this is unacceptable We will be disputing this charge. If you want good customer service and you want to be sure you are not overcharged DO NOT BOOK WITH IBEROSTAR.
Rachael, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Golf cart drivers are not friendly and they ignored visitors a lot
develyn, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lots of dining options. Large beach space, with free kayaks and catamarans. Lots of pools of varying size and popularity. The main could get pretty packed on nice days. Great service from staff and beautiful location.
Joshua, 6-night trip
Verified Expedia guest review

8/10 Very good

Birthday Beach Trip
Good stay over all. Be prepared to walk quite a bit around the property as everything is spread out but doable (except when raining) Every type of restaurant available and buffets. The Greek was exceptional and sang to me for my Bday. A few took planing as they don’t take reservations but get quite busy. We ended up having to buy an $80.00 bottle of wine to get them to seat us at the Italian restaurant. We had tried the night before. you give them your number to text when they have something available (which they never did) ended up that night a the Mexican. Beach was nice and has loungers for guest but has a drop off and not the easiest to walk on. They do offer to take family pictures which was of course an extra fee which we opted for. The rest of the extras stuff we passed on. Do bring bug spray as there were mosquitoes in certain areas.
George, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Michael, 7-night trip
Verified Expedia guest review

6/10 Good

Good things: Fabiola at Star Cafe was always friendly when I would get my daily cappuccino, building 60, the lady who took care of my room Minerva was always sweet, and the young guys who served us at the breakfast area and the Mexican Restaurant during lunch were all great. The young kid by the towel stand was always kind as well. The entertainment by the pool, with the foam party and other afternoon activities, was excellent. The hotel has a natural beauty all around. Opportunities: the food was average everywhere, which was disappointing because Mexican cuisine is delicious. I was incredibly disappointed with the Steakhouse in which my steak was, La Geisha with dry sushi and broken vents making us sweat profusely, and the Italian one was dry and all around disappointing. It was just so bad that we would go to the buffet after. My jet tub was broken, and I complained three days in a row to the people sitting by our building, but there was no resolution.
Arai, 4-night family trip
Verified Expedia guest review

4/10 Fair

Las habitaciones en las que nos pusieron siempre olían mal Y estaban húmedas. La tina tenia moho.
SERGIO JAVIER, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

All good but lengthy check-in process. And could use on-line check option.
Alfred, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

There was an abundance of food and drink options. The staff was always very accommodating and helpful. The grounds were beautiful and well maintained. I wish the dining areas were better cooled. Also all pool areas, the water was quite warm.
Lindsay, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Wide variety of activities for every one. Clean and very well kept. I will be returning for my fourth visit in the future.
Dennis, 6-night family trip
Verified Expedia guest review

6/10 Good

I liked the food at most restaurants. The pools were too warm…did not cool you off much. I have been to several resorts in area and this one was by far my least favorite. Waited on drinks often from unfriendly bar staff. I did not like the large resort…it was confusing even with maps and wasn’t as relaxing as resorts I’ve stayed in before. Needs to better communication from check-in staff regarding grounds and make sure guests are informed of all the need to know information.
cynthia, 4-night family trip
Verified Expedia guest review

8/10 Very good

The property is amazing. The food is on par with an all inclusive. Their mobile app is terrible which makes navigating useless, we simply explored the property to understand where everything is located.
Randy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Patrick L., 5-night family trip
Verified Expedia guest review

6/10 Good

Wilson Huang, 4-night trip
Verified Expedia guest review