Ambiance Suites Cancun
Central hotel with outdoor pool, connected to a shopping center, near Plaza Las Americas
- Free WiFi and free parking
- All (66)
- Interior (6)
- Exterior (6)
- Bar/Dining (6)
- Rooms (28)
- Fitness/Leisure (14)
- Other (6)
Terrace/Patio
Pool
Outdoor Pool
Outdoor Pool
Junior Suite, 2 Double - Bathroom
Junior Suite, 2 Double - Bathroom
Standard Room - Television
Parking
Sundeck
Sundeck
Building design
Breakfast meal
Restaurant
Restaurant
Restaurant
Lobby
Reception
Gym
Gym
Fitness Facility
Hallway
Meeting Facility
Outdoor Pool
Outdoor Pool
Outdoor Pool
Junior Suite, 2 Double - Bathroom
Junior Suite, 2 Double - Bathroom
Room - Television
Parking
Restaurant
Gym
Gym
Meeting Facility
Pool
Outdoor Pool
Outdoor Pool
Junior Suite, 2 Double - Bathroom
Meeting Facility
Ambiance Suites Cancun
Room - Guest Room
Hotel Bar
Room - Guest Room
Standard Room - Guest Room
Room - Guest Room
Junior Suite, 2 Double - Guest Room
Standard Room - Guest Room
Room - Guest Room
Standard Room - Guest Room
Junior Suite, 2 Double - Guest Room
Standard Room - Guest Room View
Junior Suite, 2 Double - Guest Room View
Junior Suite, 2 Double - Guest Room
Junior Suite, 2 Double - Guest Room
Junior Suite, 2 Double - Guest Room
Standard Room - Guest Room
Hotel Bar
Standard Room - Guest Room
Standard Room - Guest Room
Hotel Entrance
Standard Room - Guest Room
Junior Suite, 2 Double - Guest Room
Junior Suite, 2 Double - Guest Room
Junior Suite, 2 Double - Guest Room
Junior Suite, 2 Double - Guest Room
Room - In-Room Coffee
Ambiance Suites Cancun
Terrace/Patio[1/66]
We stayed here for 3 night and on our third night woke up in the middle of the night…
Room was spacious and clean. Staff was helpful and pleasant. We only stayed one night…
Hotels.com™ Rewards
At a glance
Key facts
Hotel size
- This hotel has 59 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in rooms
Transport
Parking
- Free onsite valet parking
- Onsite parking limited
Offsite
- Area shuttle*
Payment types at the property
- Cash
FAQs for Ambiance Suites Cancun
Does Ambiance Suites Cancun offer free cancellation for a full refund? Yes, Ambiance Suites Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Ambiance Suites Cancun? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Ambiance Suites Cancun? Yes, there's free valet parking. Parking spots may be limited. Is there a pool at Ambiance Suites Cancun? Yes, there's an outdoor pool and a children's pool. Are pets allowed at Ambiance Suites Cancun? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Ambiance Suites Cancun? You can check in from 3 PM - midnight. There's a charge of MXN 480 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 480 (subject to availability). Are there restaurants at or near Ambiance Suites Cancun? Yes. Nearby restaurants include Irori (4-min walk), Luna Rossa (5-min walk), and I Famosi Pasta (7-min walk). Is there an onsite casino at Ambiance Suites Cancun? No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9-min walk) and Dubai Palace Casino (12-min walk) are both nearby. What is there to do at Ambiance Suites Cancun and nearby? Ambiance Suites Cancun has an outdoor pool and a 24-hour fitness center, as well as a garden.
Recent reviews
Very good 8.2 From 152 reviews
Good
Nice hotel, but you won't get a King bed
Simple hotel close to the airport and in town, only stayed one night as a place to sleep after flight. I booked a king bed the day of arrival - but when we arrived we were told that no King beds were available. This was 100% not true because hotels are only allowed to be at 30% capacity when we arrived so 70% of the rooms were empty. If you advertise King beds and let people book them you should have them available.
us1 night trip
Exceptional
Great happy stay
us1 night trip
Exceptional
Very good
We needed a place to stay for a night . The staff was very friendly and helpful. No complaints
Dianna, us1 night family trip
Fair
Great room, nice little pool area, but gross and dirty sheets and towels, and unreliable staff. Sheets had yellow stains on them and towels had red stains (hopefully lipstick). When I asked for a shuttle to the airport, I double checked and was strongly assured that the shuttle driver accepted credit card. Instead, they just called a taxi who only took cash and couldn’t make change, meaning I lost a good bit of cash thanks to incorrect information from the staff.
us4 night trip
Very good
Great location. New interior and clean. Friendly staffs.
Ethan, us3 night trip with friends
Very good
It was very convenient for the business I came to Cancun to do. The hotel itself was very nice and clean, and the staff for the most part were friendly and helpful, save for one man at the front desk (not the one I was accustomed to dealing with), who was surly and seemed annoyed at my questions. Curiously, I needed to ask for more toilet paper every single day, as the maids never resupplied it automatically, and never gave me more than one small roll at a time.
us1 night trip with friends
Exceptional
Great stay
Everything was clean , good location.
marcelo, us3 night trip
Poor
This hotel will steal your money
The hotel rudely turned us away telling us we couldnt stay there because my wife has a medical disability and has a service dog. I asked for a refund and was told we were not charged. I went back tonight again asking for a refund because i WAS charged and they refused saying they should have allowed us to stay and we could stay tonight. I told them we already paid to stay at another place and repeated that i want a refund. Please help me in receiving a refund immediately!
us1 night trip
Very good
It was a pretty place but the vibe wasnt for me. I’d say its a good spot to bring a family and to relax for a few days. It is in a good and safe spot so thats a plus. Lots of food places around but I probably wont ever stay there again. The staff though are extremely sweet and i loved being around them, they made our stay great.
Luna, us3 night romance trip
Very good
great!!! stay snd frenfly employees. clean and alert with needs of clients
Lety, us3 night trip
