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All properties in Guadalajara, Jalisco, Mexico

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants, near La Minerva

  • Free WiFi
From
NZ$122

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 63.
1 / 63Terrace/Patio
9.2.Superb.
  • El baño no bajaba bien y se tapó. No había shampoo.

    Jun 17, 2021

  • My family and my self were so glad we choose the hotel

    Jun 9, 2021

See all 2,125 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Transport options
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 550 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Chapalita
  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • US Consulate General Guadalajara - 43 min walk
  • Avienda Chapultepec - 37 min walk
  • University of Guadalajara Assembly Hall - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Twin Beds
  • Family Room, 2 Twin Beds
  • Family Room, 1 King Bed
  • Executive Room, 1 King Bed, Executive Level
  • Executive Room, 2 Twin Beds, Executive Level
  • Senior Suite, 1 King Bed (Crown Level Access)
  • Family Room, 1 King Bed, Executive Level
  • Family Room, 2 Twin Beds, Executive Level
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds (MX)
  • Deluxe Room, 1 King Bed (MX)
  • Executive Room, 2 Twin Beds, Executive Level (MX)
  • Family Room, 2 Twin Beds, Executive Level (MX)
  • Executive Room, 1 King Bed, Executive Level (MX)
  • Family Room, 2 Twin Beds (MX)
  • Family Room, 1 King Bed, Executive Level (MX)
  • Family Room, 1 King Bed (MX)
  • Senior Suite, 1 King Bed (MX Crown Level Access)

Location

  • In Chapalita
  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk

What’s around

Landmarks

  • In Chapalita
  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • US Consulate General Guadalajara - 43 min walk
  • Avienda Chapultepec - 37 min walk
  • University of Guadalajara Assembly Hall - 2.7 mi / 4.3 km
  • Hospicio Cabanas - 4.8 mi / 7.8 km
  • Jalisco Stadium - 6.3 mi / 10.1 km
  • Refuge Cultural Center - 7.7 mi / 12.3 km
  • Telmex Auditorium - 11.7 mi / 18.8 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

At a glance

Hotel size

  • This hotel has 550 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 55 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities
  • Full-service spa

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, RENOVA. Services include massages.

The spa is open daily.

Dining

Decapolis - This restaurant serves breakfast and lunch.

Chardonnay - This restaurant specializes in fusion cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Riu Plaza Guadalajara
  • Riu Plaza Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel
  • Hotel Riu Plaza Guadalajara Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel Guadalajara
  • Riu Plaza Guadalajara
  • RIU Plaza Guadalajara Hotel
  • RIU Plaza

Optional extras

Self parking costs MXN 55 per day

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Riu Plaza Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 55 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Que mona esta la Mona (4-min walk), La Trattoria (4-min walk), and El Costeñito (5-min walk).
  • No, this hotel doesn't have a casino, but Majestic Casino (4-min drive) is nearby.
  • Hotel Riu Plaza Guadalajara has a spa and an outdoor pool, as well as a fitness center and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Great hotel and staff were amazing!

    Really amazing hotel. And got lucky with a high floor room that gave us a beautiful view to the whole city. I can’t wait to go back and would for sure stay at the Riu again

    Roberto, 3 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will be back soon for a 3rd time @ The Riu

    It was a pleasant stay.

    Pablo, 3 night trip, May 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Over all it was good. Except the food service by the pool was too poor, no one care. We ordered drinks and took them 45 minutes to get them. Too bad we didn’t go back to that area

    Mary, 3 night family trip, May 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Go-to Hotel in GDL

    This will be our go-to hotel moving forward. They did an amazing job and the female mariachi band in the lobby restaurant on Saturday night was outstanding.

    Bradley, 3 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional

    Excellent room service and all members from the bell boys to reception were very curtious.

    Lourdes, 3 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was really nice. We had a great time. I recomendo that place to any body who visits Guadalajara.

    Francisco, 1 night family trip, May 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Dificukt to connect with Wifi

    1 night family trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything was good! Only when we check out we had VIP and we were able to check out late , but when we turned in the key! They want it to charges us because it was little after 1pm! The Chica in the front desk her name is Adriana she was kind of rude😡 That was the only thing! 😊

    Claudia, 2 night trip with friends, Apr 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy buen service y rapido muy facil access al hotel gracias

    Elias, 1 night family trip, Mar 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome stay

    The service was excellent! Very friendly and helpful staff! The price for what you get is excellent! You certainly get a lot of bang for your buck! Awesome property. From the bell person, check in personnel and all of the staff here, excellent service!

    Jose, 1 night trip, Mar 29, 2021

    Verified Hotels.com guest review

See all 2,125 reviews