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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Wyndham Garden Cancun Downtown

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach towels
  • Elevator
  • Free self parking
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500, Mexico

4-star hotel with outdoor pool, near Plaza Las Americas
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach towels
    • Elevator
    • Free self parking

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Friendly staff and at the time I arrived, perfect for the money I paid. Not for vacation.…Jan 29, 2021
  • Excellent stay. The staff was great at all times from the front counter to the restaurant…Jan 29, 2021

Wyndham Garden Cancun Downtown

from NZ$120
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

What’s around Wyndham Garden Cancun Downtown

Landmarks

  • In Downtown Cancun
  • Plaza Las Americas - 7 min walk
  • Dubai Palace Casino - 12 min walk
  • Market 28 - 23 min walk
  • Ceviche Square - 7 min walk
  • Malecon Americas Shopping Mall - 9 min walk
  • Royal Yak Casino and Sports Book - 10 min walk
  • PlayCity Casino - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free secured, covered onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area
Things to do
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Restaurant and Lounge Bar - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Wyndham Garden Cancun Downtown’s small print

Also known as

  • Wyndham Garden Cancun Downtown Hotel
  • Wyndham Garden Cancun Downtown Cancun
  • Wyndham Garden Cancun Downtown Hotel Cancun

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 10:30 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Wyndham Garden Cancun Downtown

  • Does Wyndham Garden Cancun Downtown offer free cancellation for a full refund?
    Yes, Wyndham Garden Cancun Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Wyndham Garden Cancun Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Wyndham Garden Cancun Downtown?
    Yes, there's free self parking.
  • Is there a pool at Wyndham Garden Cancun Downtown?
    Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
  • Are pets allowed at Wyndham Garden Cancun Downtown?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Wyndham Garden Cancun Downtown?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Wyndham Garden Cancun Downtown?
    Yes, Restaurant and Lounge Bar offers local and international cuisine. Nearby restaurants include Luna Rossa (5-min walk), La Playita Restaurante Bar Cancun (6-min walk), and Los de Pescado (6-min walk).
  • Is there an onsite casino at Wyndham Garden Cancun Downtown?
    No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (10-min walk) and PlayCity Casino (12-min walk) are both nearby.
  • What is there to do at Wyndham Garden Cancun Downtown and nearby?
    Have fun with activities like hiking, parasailing, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Recent reviews

Very good 8.2 From 299 reviews

Exceptional 10.0
Perfect hotel
Brilliant hotel with the most helpful and lovely staff you could ever imagine.
Will, gb5 night trip
Exceptional 10.0
Very good
Very good hotel for short stay. Reception guy (Max) very helpfull.
Cosmin, gb1 night family trip
Very good 8.0
Convenient area, nice staff. Great for a short stay
Arley, ca1 night family trip
Exceptional 10.0
Don’t let the surroundings fool you, even thought the location of the hotel is not that good, the hotel is nice and clean.
Paula, us4 night family trip
Very good 8.0
Fair place. Good parking. Kind staff. The property was a little outdated but we had a great time.
Nope, us2 night family trip
Exceptional 10.0
Great customer service n quick check in. Clean room and good water pressure
us1 night romance trip
Very good 8.0
Good place for a Quick stay
Not a great location but central enough to get where you need to get to.
Adam, us1 night trip
Exceptional 10.0
Max at front desk very helpful. Much appreciated. Bed was perfect.
TW, us3 night romance trip
Fair 4.0
Female at Check-In was not friendly or welcoming. However the rest of the staff were friendly. Normally its a buffet for breakfast but due to Covid it was table service. This was extremely disappointing - only one guy serving all the tables and he could not handle the demand. (He tried his best however there has to be more than one person servivng) we waited 40 minutes just for Orange Juice and had to leave because it took so long. Due to this, the tables were not being cleaned or sanitized and other guests decided to get up and help theirselves without wearing a mask. We informed the reception that someone needed to help the poor guy as he had 15 tables to serve. Poor service.
Mel, gb2 night romance trip
Exceptional 10.0
overall great experience, very friendly and helpful staff. would like to see wash clothes in the bathrooms.
Bill, us6 night trip

Wyndham Garden Cancun Downtown