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Maya Azul

3.0 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Escape to the Caribbean coast at Maya Azul, a tranquil retreat close to Playa del Carmen Main Beach. Unwind in the garden, indulge in a rejuvenating spa treatment or take a refreshing dip in the outdoor pool. With free WiFi and express check-in/check-out services, previous guests rave about this hotel's relaxing vibe.

Reviews

6.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (11)

  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Room service
  • Childcare
  • Theme park shuttle
  • Cruise ship terminal shuttle
  • Shopping centre shuttle
  • Garden
  • Front desk safe
  • Tour/ticket assistance

For families (6)

  • Cots/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Patio

Room options

Available filters for rooms
Showing 3 of 3 rooms

Triple Room

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Quadruple Room

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Double Room

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
5tA AVENIDA ENTRE 10 y 12, Playa del Carmen, ROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Central Square - 5 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Porfirio’s - ‬1 min walk
  • ‪100% Natural - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk

About this property

Maya Azul

Maya Azul offers a fantastic location, putting you a short five-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can indulge in manicures and pedicures and enjoy seafood at Mr Chile La Quinta Ave, which is open for breakfast, lunch and dinner. Other features include an outdoor pool and a garden.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Express check-in/out available
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Supervised childcare*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Cruise terminal shuttle*
DONE

Off-site

    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Access to nearby outdoor pool

Services

  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)

What to enjoy

  • In-room massage
  • Patio
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free newspapers
  • Free WiFi and wired internet

More

  • In-room safe
  • Access via exterior corridors

Special features

Dining

Mr Chile La Quinta Ave – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 70 per person
  • Airport shuttle service is offered for an extra charge of MXN 1570 per person (return)
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for an extra charge

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Maya Azul
Hotel Maya Azul Playa del Carmen
Maya Azul
Maya Azul Playa del Carmen
Maya Azul Hotel PLAYA DEL CARMEN
Maya Azul Hotel
Maya Azul PLAYA DEL CARMEN
Maya Azul Hotel PLAYA DEL CARMEN

Frequently asked questions

Does Maya Azul offer free cancellation for a full refund?

Yes, Maya Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Maya Azul?

Yes, there's an outdoor pool.

Is parking offered on site at Maya Azul?

No, unfortunately, but there's discounted parking nearby.

Is there an on-site casino at Maya Azul?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.

What is there to do at Maya Azul and nearby?

Maya Azul has an outdoor pool and a garden, as well as access to a nearby outdoor pool.

Are there restaurants at or near Maya Azul?

Yes, Mr Chile La Quinta Ave offers seafood.

Does Maya Azul have any outdoor private spaces?

Yes, every room features a patio and a garden.

What's the area around Maya Azul like?

Maya Azul is a short 1-minute walk from Quinta Avenida and 3 minutes' walk from Playa del Carmen Main Beach.

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Maya Azul Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10

quand nous sommes arriver l'hôtel étais en démolition
This review was submitted before 2018 and has not been verified.

2/10

Hotel was closed. Do not recommend. Had yo book another hotel. Have not received a refund.
This review was submitted before 2018 and has not been verified.

6/10

Todo estuvo bien solo que por el precio el hotel es demasiado sencillo pero en generales estuvo bien
This review was submitted before 2018 and has not been verified.

8/10

Prime location on 5th avenue where The rooms are in The back Yard so quiet at night Time. The rooms are ok and clean Garden is cool and service is more than décent
This review was submitted before 2018 and has not been verified.

2/10

Muy alto precio para la calidad del hotel por estar en 5a avenida. Piso de cemento gris con retazo de ladrillo, habitación de 2.5 x 2.5 mts. Mal estado de ventanas, baño. Cama de muy mal aspecto. El personal amable. En general de muy baja calidad. Le daría una estrella. En otra ciudad se paga $300 por ese cuarto
This review was submitted before 2018 and has not been verified.

8/10

muy bien, el hotel pequeño pero bonito, muy tranquilo aunque las cortinas no cubren de la luz del pasillo la cual no se apaga durante la noche
This review was submitted before 2018 and has not been verified.

8/10

muito boa, muito bem atendido. custo benefício nota 10
This review was submitted before 2018 and has not been verified.

8/10

Bien, estuvo como se esperaba, solo había problemas con la conexión de internet, quizás por la lejanía de la habitación.
This review was submitted before 2018 and has not been verified.

8/10

Trevlig och avslappnad atmosfär, enkel continentalfrukost, men bra med buffé så en inte behöver vänta. Toppenläge mitt i smeten.
This review was submitted before 2018 and has not been verified.

10/10

Muy bien ubicado
This review was submitted before 2018 and has not been verified.

10/10

La relación de ubicación, calidad y precio resulta buenísima. La atención de las personas a cargo de el hotel, más que amable y cálida. Lo recomiendo ampliamente.
This review was submitted before 2018 and has not been verified.

10/10

Es un muy buen hotel a un precio muy bajo, cuenta con buenas camas, toallas limpias a diario, ducha con agua caliente, T:V y WIFI, deesayuno suficiente, bien presentado, instalaciones limpias, agradables, excelente ubicacion, cerca al mar y al terminal de transporte; en la zona comercial y de diversion. Excelente la atencion de los empleados, muy atentos y respetuosos. La permanecia en es es corta si vas a tomar todas las atracciones con las que se cuenta en el lugar.. pero
This review was submitted before 2018 and has not been verified.

6/10

El desayuno muy incompleto, las instalaciones de jardinería y alberca se ven en muy malas condiciones (muy viejas) está cómodo pero también hubo un imprevisto le robaron a mi tía sus joyerías de plata que dejó en su maleta, eso me pareció nefasto.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

10/10

Muy bien servicio
This review was submitted before 2018 and has not been verified.

4/10

Excelente ubicación solo que las instalaciones si son un poco viejas y se tuvo problemas con el agua pero de ahí en fuera todo bien la gente muy amable !!
This review was submitted before 2018 and has not been verified.

8/10

A pesar q esta en medio de las discos puedes descansar muy bien, después de los tours del día caminar y tomar algo en la 5 av
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

8/10

Esta muy bien ubicado y limpio, se duerme bien y los empleados muy atentos
This review was submitted before 2018 and has not been verified.

8/10

Muy comoda, habitaciones amplias y agradables, sin ningun detalle en particulas
This review was submitted before 2018 and has not been verified.

8/10

Excelente atención de los chicos de recepción, incomparable precio, cómodo en la 5a Avenida, vale la pena.
This review was submitted before 2018 and has not been verified.

8/10

excelente ubicacion, todo muy bien, solo deberia de ser un poco mejor el desayuno. el jugo de naranja muy artificial. limpieza excelente, si regresaria
This review was submitted before 2018 and has not been verified.

6/10

Precio accesible para estar en la 5ta avenida pero no es tan nuevo ni tan cómodo colchones ya medio viejos ,muero pues si cuenta con A.C y demás
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

6/10

estubo bien en general, las instalaciones y servicios adecuados.