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Melia Casa Maya Cancun All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Langosta Beach

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Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio
3 bars/lounges, lobby lounge
The Level, Suite, Ocean View
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
View from room
Casa Maya Cancun, near the vibrant Cancun Convention Center and La Isla Shopping Mall, offers a relaxing retreat with an international cuisine restaurant on site. Unwind at the white sand beach with free cabanas or take a dip in one of 2 pools and enjoy activities like motor boating and scuba diving.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Childcare
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Free water park
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Babysitting
  • Airport shuttle

Feel at home (6)

  • Babysitting services
  • Children's pool
  • Playground on-site
  • Television
  • Garden
  • Terrace
The current price is NZ$744
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for The Level, Suite, Ocean View

The Level, Suite, Ocean View

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Sofa bed - double
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

View from room

The Level Grand Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
2 bedrooms
Down duvet
  • 104 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for The Level, Room, Ocean View

The Level, Room, Ocean View

The Level, Room, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
Hairdryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Ocean View

Melia Room, Ocean View

Melia Room, Ocean View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
Hairdryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

The Level Room Swim Up | View from room

The Level Room Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

Melia Suite Ocean View

Melia Suite Ocean View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Sofa bed - double
Down duvet
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

The Level Suite Swim Up | View from room

The Level Suite Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Private bathroom
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

View all photos for Room Standard with Ocean View

1 bedroom, down duvets, minibar, soundproofing

Room Standard with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Ocean View

1 bedroom, down duvets, minibar, soundproofing

Room Superior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Family Suite -8 guests- Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Room Standard with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 1
  • 2 Double Beds

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Beach/ocean view

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  • Pool
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8.6 out of 10, Excellent, 1,075 reviews
The price is NZ$600
includes taxes & fees
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About the area

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 1 min walk - 0.0 km
  • Tortuga Beach - 17 min walk - 1.5 km
  • Playa Tortugas - 3 min drive - 2.1 km
  • Cancun Convention Center - 5 min drive - 4.5 km
  • La Isla Shopping Mall - 11 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive
  • Airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Venecia - ‬10 min walk
  • ‪Las Olas - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk

About this property

Melia Casa Maya Cancun All Inclusive

At Melia Casa Maya Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be steps from Langosta Beach. The 2 outdoor pools and free water park provide recreation options for everyone. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a children's pool, a terrace and a garden. Fellow travellers love the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 260 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • On-site parking includes off-street options

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges

Travelling with children

  • Free water park access
  • Children's pool
  • Playground
  • Babysitting services
  • Children's games

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 2 outdoor pools
  • Free water park
  • Water slide

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Pool access ramp on site
ROOM

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Merkado – This restaurant specialises in local cuisine.
Lobby Bar Boreal – On-site lobby lounge. Open daily.
Cape Nao – This restaurant overlooks the ocean and specialises in international cuisine. Open daily.
Casa Nostra – This restaurant specialises in Italian cuisine. Open daily.
The Grill – This restaurant only serves lunch. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 79.20 per accommodation, per night

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya
HELP_OUTLINE

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive offer free cancellation for a full refund?

Yes, Melia Casa Maya Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Casa Maya Cancun All Inclusive?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Melia Casa Maya Cancun All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Melia Casa Maya Cancun All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless social distancing and check-out are available.

Is there an on-site casino at Melia Casa Maya Cancun All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are both nearby.

What is there to do at Melia Casa Maya Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 3 bars and a water slide. Melia Casa Maya Cancun All Inclusive also has a garden.

Are there restaurants at or near Melia Casa Maya Cancun All Inclusive?

Yes, there are 4 on-site restaurants, featuring local cuisine and ocean views.

What's the area around Melia Casa Maya Cancun All Inclusive like?

Melia Casa Maya Cancun All Inclusive is a short 3-minute walk from Langosta Beach and 15 minutes' walk from Tortuga Beach. Travellers give top marks for the property's prime location.

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Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Beach
Service staff
Location
Food
Restaurant
Family friendly
View
Water
Breakfast

What guests liked

  • The beach at this property is nice, clean, and perfect for kids with calm ocean and white sand. (81 reviews)
  • The pool and water park were excellent for children and provided a fun and lively experience. (39 reviews)
  • Restaurants offered clean, organized buffets and menus with good and tasty food options. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excelente hotel
1-night trip

10/10

Wonderful place. Great all around. Wish there were more variations in the food but we’d still return.
2-night trip

10/10

Great hotel!
5-night trip

6/10

The beach is nice here, kids would love it here.
3-night trip

8/10

Good hotel
7-night trip

10/10

The staff was amazing! I highly recommend this place
7-night trip

10/10

under new renovations, very clean and modern
7-night trip

10/10

Great resort.
4-night trip

8/10

Volleyball was great, good selection of cocktails, beach was nice.
5-night trip

10/10

Really clean property and our room was amazing! Had a suite on the top floor. Staff was fantastic and our concierge Victor was fantastic! Location is away from party hotel zone so it was nice and quiet for that. lots of families here as well.
4-night trip

6/10

Amazing stay with the family! Limited food options for children.
3-night trip

8/10

Small resort great for small kids limited food options and not a ton of staff but good experience overall
3-night trip

10/10

I had a phenomenal experience with this hotel. The rooms were amazing, the restaurant was great, the staff was amazing very friendly great people great hospitality
4-night trip

10/10

It was really nice, affordable, great staff and activities, food wasn't 5 star, but eating off the menu was included and good. Great beach, awesome pool, big room, really happy with our experience
5-night trip

8/10

Nice sand beach. Clean, food was average.
6-night trip

10/10

Good nice place
8-night trip

8/10

Small resort, The Buffett food is meh. Outside drink service was poor. Housekeeping was great. Restaurant (dinner) food was great. Water park was fun. Pool/kid staff is great.
8-night trip

10/10

My daughter and her friends recently stayed at the beautiful, newly updated Melia Casa Maya Cancun All Inclusive in Cancun, and it was an amazing experience. The renovations made everything feel fresh and modern, with stunning decor and a relaxing atmosphere. The staff was incredibly friendly and welcoming, especially Fernanda, who went above and beyond to make our stay special. The food was excellent, with a great variety of delicious options every day. I would definitely stay here again and highly recommend it to anyone visiting Cancun!
5-night trip

10/10

The service here was top notch. The bartenders, servers, and entertainment crew was awesome. It is a chill environment and quiet in the evenings great for people just looking to relax. As well as fun activities in and around the pool during the day. Ariel the bartender, Oscar M the waiter, and Antonio on the entertainment crew were amazing and felt like a friend by the end of the trip.
7-night trip

8/10

There is a very limited amount of shade on the beach as the palapas are reserved for an extra-charge club called "Level". The lounge chairs around the pool where there is more shade are not comfortable for laying on all day. The food was good but not as good as the NYX where we stayed last year. We were lucky to get a free upgrade to an ocean view suite so overall we are very happy with the value.
1-night trip

10/10

Our stay at Melia Casa Maya was excellent. The staff were extremely accommodating, welcoming and were very attentive. Everyone that we encountered offered professional and caring service. The facilities were clean and the food was delicious as well. We love that it was a calm environment, excellent for families or anyone looking for a calm vacation spot.
4-night trip

8/10

Everything about the property was good. Very nice staff. And clean: the food options were very limited. The buffet as well as the restaurants. Not many options to choose from.
3-night trip

8/10

Service was amazing! The staff here have it going on. The room was beautiful and the VIEW.
6-night trip

8/10

We had booked the suite and it was massive, probably one of the biggest suites I have stayed in. The vegetarian options at the lunch and dinner buffet on some days were very limited.
5-night trip

10/10

Awesome water park. Friendly staff.
6-night trip