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Alaya Resort Ubud - CHSE Certified

Photo gallery for Alaya Resort Ubud - CHSE Certified

Aerial view
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Balcony

Overview of Alaya Resort Ubud - CHSE Certified

VIP Access

Alaya Resort Ubud - CHSE Certified

5-star property
Luxury resort with full-service spa, connected to a shopping centre, near Ubud Monkey Forest

9.2/10 Superb

922 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl. Hanoman, Ubud, Bali, 80571

Room options

About this area

What's nearby

  • In Ubud City-Centre
  • Ubud Monkey Forest - 1 min drive
  • Sanur Beach - 53 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 71 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Tropical View Cafe - 3 min walk
  • Habitat - 4 min walk
  • Mamma Mia - 4 min walk
  • Taco Casa - 4 min walk
  • Twist restaurant - 4 min walk
Map

About this property

Alaya Resort Ubud - CHSE Certified

Alaya Resort Ubud - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 786500 per vehicle one-way. You can visit the spa to indulge in massages or body treatments, and Indonesian cuisine is served at Brasserie Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 outdoor pools, a poolside bar and a fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 105 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
  • Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Poolside bar
  • BBQs
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Rafting nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

DaLa Spa has 6 treatment rooms, including rooms for couples. Services include massages and body treatments. Guests under 14 years old are not allowed in the spa.

Dining

Brasserie Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of IDR 292875 for adults and IDR 140580 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 786500 per vehicle (one-way. Maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

Also known as

Alaya Hotel
Alaya Hotel Ubud
Alaya Ubud
Ubud Alaya
Alaya Resort Ubud Bali
Alaya Ubud Resort
Alaya Resort

Frequently asked questions

Does Alaya Resort Ubud - CHSE Certified offer free cancellation for a full refund?
Yes, Alaya Resort Ubud - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Alaya Resort Ubud - CHSE Certified?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Alaya Resort Ubud - CHSE Certified on 29 January 2023 start from NZ$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Alaya Resort Ubud - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Alaya Resort Ubud - CHSE Certified?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Alaya Resort Ubud - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Alaya Resort Ubud - CHSE Certified?
Yes, there's free valet parking.
Is an airport shuttle service offered by Alaya Resort Ubud - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 786500 per vehicle one-way.
What are the check-in and check-out times at Alaya Resort Ubud - CHSE Certified?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Alaya Resort Ubud - CHSE Certified and nearby?
Have fun with nearby activities such as hiking, mountain biking and rafting. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Alaya Resort Ubud - CHSE Certified also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near Alaya Resort Ubud - CHSE Certified?
Yes, Brasserie Restaurant offers Indonesian cuisine. Nearby restaurants include Habitat (4-min walk), Mamma Mia (4-min walk) and Taco Casa (4-min walk).
Does Alaya Resort Ubud - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Alaya Resort Ubud - CHSE Certified like?
Alaya Resort Ubud - CHSE Certified is in Ubud City-Centre, a short 4-minute walk from Ubud Monkey Forest and 18 minutes' walk from Ubud Palace. Travellers love the resort's prime location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location
Amazing location, very close to the Sacred Monkey Forrest, lots of nearby restaurants to cater for vegetarians and vegans directly opposite the Hotel or a short walk. Staff are always helpful and breakfast is never an issue getting a table. Massages at the Spa is really good and clean, you can go out elsewhere slightly cheaper. Gym is tiny. Yoga is held on a Wednesday and Saturday at 4pm for an hour. Ubud is very family friendly, safe and the people are nice. I would stay at the Alaya Ubud if I was to visit Bali again.
Vishal, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for couples
Excellent location near all the hustle and bustle. All staff are very friendly and helpful. The room itself is great. We had a problem with the air conditioning but staff sorted quickly whilst we were out. You can’t go wrong booking this place. We didn’t use the on site restaurants or pool because there were so many good restaurants and pools elsewhere so can’t comment. Everywhere is clean and tidy. It’s a very quiet hotel. Only negative - It’s a big hotel so doesn’t feel as personal as the smaller ones and the fridge in the room was not stocked.
Samuel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have stayed here several times. Excellent service, beautiful rooms, the best balconies around.
Donald, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

great resort in the heart of ubud! loved the stay.Minimum dining options for vegetarians on the property but you can always go out on the street
Palak, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Joanna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Tineka, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property in the heart of Ubud next door to yoga barn. Everything was fabulous!!!
Karen, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Danny, 4-night family trip
Verified Hotels.com guest review