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All properties in Cancun, Quintana Roo, Mexico

One Cancun Centro

3-star hotel with outdoor pool, near Dubai Palace Casino

  • Free continental breakfast, free WiFi, and free parking
From
NZ$59

Image gallery

  • Pool
  • Pool
  • Bathroom
  • Bathroom
  • Pool
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8.4.Very good.
  • Really convenient location for my purpose. There are a few eating places at a walking…

    Mar 11, 2021

  • The hotel is well located in a residencial area. I just to live there so I know the area.…

    Mar 5, 2021

See all 294 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Easy parking
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Business center
  • 24-hour front desk
  • Computer station

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Downtown Cancun
  • Dubai Palace Casino - 12 min walk
  • Plaza Las Americas - 18 min walk
  • Market 28 - 40 min walk
  • Galenia Hospital - 2 min walk
  • Plaza Nichupte Shopping Mall - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 Queen Bed
  • Standard Twin Room, 2 Twin Beds

Location

  • In Downtown Cancun
  • Dubai Palace Casino - 12 min walk
  • Plaza Las Americas - 18 min walk

What’s around

Landmarks

  • In Downtown Cancun
  • Dubai Palace Casino - 12 min walk
  • Plaza Las Americas - 18 min walk
  • Market 28 - 40 min walk
  • Galenia Hospital - 2 min walk
  • Plaza Nichupte Shopping Mall - 13 min walk
  • Malecon Americas Shopping Mall - 16 min walk
  • Amerimed Hospital - 16 min walk
  • Royal Yak Casino and Sports Book - 17 min walk
  • Kabah Urban Park - 17 min walk
  • Hospiten Hospital - 21 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

At a glance

Hotel size

  • This hotel has 126 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Snack bar/deli

Things to do

  • Outdoor pool

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 22-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • One Cancun Centro
  • One Cancun Centro Hotel Cancun
  • One Cancun Centro Hotel
  • One Centro Hotel
  • One Centro
  • One Cancun Centro Hotel
  • One Cancun Centro Cancun

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, One Cancun Centro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include La Tranquita (8-min walk), Los Aguachiles (12-min walk), and Les Cepages Restaurant (12-min walk).
  • No, this hotel doesn't have a casino, but Dubai Palace Casino (12-min walk) and Royal Yak Casino and Sports Book (17-min walk) are both nearby.
  • One Cancun Centro has an outdoor pool.
8.4.Very good.
  • 10.0.Exceptional

    This is where we stay before we fly out of Cancun every time. It is no nonsense, Cheap and efficient.

    James, 1 night trip, Jan 15, 2021

    Verified Orbitz guest review

  • 6.0.Good

    Beautifully clean place and kind staff. Breakfast very basic. Shower in room just a dribble. WiFi struggled in room better to go downstairs.

    Lisa, 3 night business trip, Jan 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is a good stay. Clean and nice. Location is very nice

    1 night romance trip, Dec 30, 2020

    Verified Orbitz guest review

  • 6.0.Good

    This is not a bad hotel, its just dated and doesn't give off any beach resort vibe. The staff is super friendly, the breakfast does its job. The rooms are plain with no frills. I did have a hard time with the smell. It was that of old humid, musty air. This reason alone caused me to cut my stay short and go to another hotel. It is very reasonably priced and will do if what you want is simply a place to sleep. Had it not been for the staff, I don't think I would have liked it at all. Like I said, its not a bad place, just not what you may want for a beach vacation. It is a bit further out to any place that is within "reasonable" walking distance. Plain hotel, no frills, breakfast was decent and staff was great.

    5 night family trip, Dec 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was easy to find. I didn't like paying the additional fee for being in Cancun.

    1 night trip, Dec 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and ferendly and the atmospere Is amazing i recomended

    1 night trip, Oct 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Arrived late in Cancun and were headed to vacation in Tulum the following morning so this spot was perfect SUPER clean, friendly staff, free breakfast, and SUPER clean as well as felt very safe.

    Sara, 1 night trip, Sep 4, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    This property lacks the most basic hotel items that you would see in the most basic of hospitalities. No wash rags (use your hands only, ugh), no microwave, no fridge and worst of all, no hot water. They have luke warm but that's it. They tried at first to be accommodating, So I will give them.

    Direct, 1 night business trip, Mar 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    We liked that there was a nice pool to anjpy and breakfast what we didnt like is there was no safe in the room and the room was leaking...

    7 night romance trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    free parking lot, quiet, easy to go on main road, not far away from airport.

    8 night family trip, Dec 24, 2019

    Verified Expedia guest review

See all 294 reviews