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All properties in Lloret de Mar, Catalonia, Spain

htop Palm Beach & SPA

Family-friendly hotel with indoor pool, near Fenals Beach

From
NZ$73

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Children’s Pool
  • Pool
Pool. Image 1 of 55.
1 / 55Pool
7.2.Good.
  • No tea/coffee machine - very basic. Reception had no idea how to access doctor to come…

    Oct 27, 2019

  • Was told we had air conditioning, so went to our room wasn’t working. They told us…

    Jun 27, 2019

See all 100 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Pool
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 156 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool access
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Refrigerator
  • Television

What’s around

  • Fenals Beach - 10 min walk
  • Lloret de Mar Beach - 15 min walk
  • Water World - 16 min walk
  • Sant Joan’s Castle - 16 min walk
  • Pitch and Putt Papalus Golf Club - 16 min walk
  • Can Comadran - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Twin Room (2 adults)
  • Superior Twin Room (2 adults)
  • Quadruple Room (2 Adults + 2 Children)
  • Quadruple Room (3 Adults + 1 Child)
  • Single Room (1 adult)
  • Triple Room (3 adults)
  • Triple Room (2 adults + 1 child)
  • Quadruple Room (4 adults)
  • Twin Room, Pool View (2 adults)
  • Triple Room, Pool View (3 adults)
  • Triple Room, Pool View (2 adults + 1 child)
  • Superior Triple Room (3 adults)
  • Superior Triple Room (2 adults + 1 child)
  • Superior Twin Room, Pool View (2 adults)
  • Superior Triple Room, Pool View (3 adults)
  • Superior Triple Room, Pool View (2 adults + 1 child)
  • Standard Room (single parent 1 adult + 1 child)
  • Room (single parent 1 adult + 2 children)

Location

  • Fenals Beach - 10 min walk
  • Lloret de Mar Beach - 15 min walk
  • Water World - 16 min walk

What’s around

Landmarks

  • Fenals Beach - 10 min walk
  • Lloret de Mar Beach - 15 min walk
  • Water World - 16 min walk
  • Sant Joan’s Castle - 16 min walk
  • Pitch and Putt Papalus Golf Club - 16 min walk
  • Can Comadran - 16 min walk
  • Santa Clotilde Gardens - 17 min walk
  • Parish Church of Sant Roma - 18 min walk
  • Cala Banys - 18 min walk
  • Cala Sa Boadella - 18 min walk
  • Cala Boadella Beach - 1 mi / 1.6 km

Getting around

  • Barcelona El Prat Airport (BCN) - 67 min drive
  • Gerona (GRO-Costa Brava) - 27 min drive
  • Blanes Station - 11 min drive
  • Santa Susanna Station - 16 min drive
  • Tordera Station - 17 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Children's pool
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Freshen up

  • Bathtub only
  • Free toiletries

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at htop Palm Beach & SPA are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.

Onsite venue #2 - This poolside bar serves light fare only.

Small print

Also known as

  • H Top Palm Beach Hotel Lloret de Mar
  • H·TOP Palm Beach
  • H Top Palm Beach SPA
  • H·TOP Palm Beach SPA
  • htop Palm Beach & SPA Hotel
  • htop Palm Beach & SPA Lloret de Mar
  • htop Palm Beach & SPA Hotel Lloret de Mar
  • H Top Palm Beach Hotel
  • H·TOP Palm Beach Hotel Lloret de Mar
  • H Top Palm Beach
  • Ancla Hotel Lloret De Mar
  • Hotel Ancla
  • H TOP Palm Beach Lloret De Mar, Costa Brava, Spain
  • H·TOP Palm Beach Hotel
  • H·TOP Palm Beach Lloret de Mar

Optional extras

Refrigerators are available for EUR 3 per day

WiFi is available in guestrooms for EUR 5 per day (rates may vary)

WiFi is available in public areas for EUR 5 per day (rates may vary)

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, htop Palm Beach & SPA does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at htop Palm Beach & SPA.
  • Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 10 AM. Contactless check-in is available.
  • Yes, there's an onsite restaurant that offers poolside dining. Nearby restaurants include El Pub (4-min walk), Restaurant Free Wok (5-min walk), and El Raco De Fenals (5-min walk).
  • No, this hotel doesn't have a casino, but Gran Casino Costa Brava (2-min drive) is nearby.
  • Htop Palm Beach & SPA has an indoor pool, a sauna, and a Turkish bath, as well as a garden and access to a nearby outdoor pool.
7.2.Good.
  • 6.0.Good

    Very good breakfast. The rest needs a lot of improvement.

    1 night trip with friends, Jun 14, 2019

    Verified Expedia guest review

  • 6.0.Good

    It is what it is!

    check in was late and a bit manic ( guest fault not hotel) the rooms are clean but tired and the glass system of cards and two per guest needs refreshing. Area was a little trek from both the strip and beach and on a busy road so perhaps wouldnt suit families. overall reasonable value but not one id rush back to.

    kevin, 4 night trip with friends, Apr 3, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Very poor hotel

    This hotel is the worst hotel I have ever stayed in all the yrs I’ve been going to Spain. This hotel should never be a 3star and service and staff was very poor. Julie behind the bar was so rude and had a attitude towards people. The restaurant food was awful. First you would get the same food every day and not only that it was freezing because the hot plates don’t work. The toasters were awful and old. I had to put my toast through 5 times to get it to go brown. The staff also try clearing things away well before meal times are over. Al. I can say is if you are use too excellent service and food avoid this hotel now. The rooms are not very clean and need upgrading ASAP. The maid didn’t come for two days and I had to go to reception to ask them to get the maid to bring clean towels and bed sheets. Also my friends were stuck in the lift for 15mins and pushed the alarm and nobody come to rescue them and it was just lucky they had there phones to raise the alarm to family members. Basically it’s a no go for me ever again and I would like to warn you all how poor the hotel is. Please do not get sea or pool view if you want to sleep. There is a main road at front very busy traffic and noisy motor bikes through the night keeping you awake. I’ve had my moan about the hotel from hell. Good luck and try and enjoy your stay if you have to go here.

    David, 7 night family trip, Oct 20, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great friendly hotel

    It is close to the beach. It is also near to the town to shop, but far enough away to avoid the drunken antics of kicking out time.The staff are very friendly and helpful. This is my 5th stay in 4 years and I will definitely be visiting again.

    Tinawkd, 8 night trip, Sep 12, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Good value for the price - excellent location

    Comfortable room, unbeatable price, and just minutes from the beautiful beach.

    1 night trip with friends, Sep 7, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible HORRIBLE stay.

    Horrible Hotel, people are so rude and disrespectful and look at you like you are trash. Lack of respect and cleanliness in the hotel. Me and my friend got stuck in the lift as it dropped from fifth floor all the way down and went right back to the top, this was frightening as we could not get out of the lift. When we alerted the receptionist about the lift situation he did not seem to care and just laughed and said: "yes the lift is broken". Most horrible and scary experience. Standard rooms are worse than hostel rooms, no AC, no space, sinks, and bath would get clogged up and no privacy as other hotel rooms can see straight through the room balcony. No light in the room. would definitely not recommend as safety, hygiene and experience come first. Hotel is a 10 mins walk to the beach and 15mins walk to the main centre where the shopping, nightlife and food places are. Worth staying in the centre rather than this weird location.

    Jesika, 3 night trip, Aug 28, 2018

    Verified Expedia guest review

  • 6.0.Good

    Good staff & location, terrible food & drinks

    Staff were great. Reception were helpful and lovely - checked me in at 3am(!) after problems with my transfer from airport (even saved me some dinner and bottle of water!); and they helped me find alternative transport back to airport for a good price as I didn’t want to use my pre-booked transfer. Bar staff always seemed friendly and smiling too. Location for the area is good. Less than 10 min walk to beach, 10-15 min walk into Lloret de Mar so in easy reach of coach station, bars, clubs and restaurants but you aren’t bothered by all the noise and people. Bus stop 2 minutes walk away (Lloret Fenals?) where coach transfers to/from Barcelona all pick up from and drop off at. Was put in a room with four single beds. Not a problem for me on my own, but so many beds in such a small space that there’d be nowhere for your luggage and couldn’t move around if there was 3 or 4 of you. Cleanliness OK. Although food was edible the quality was absolutely dreadful - like cheap, bad school dinners. Burgers were unidentifiable ‘meat’, pasta sauce was like cheap runny ketchup, bread always stale even at start of breakfast service, veggies had lost all colour, battered fish was floppy and soggy, even ‘local dish’ of veggie paella was too salty too eat and clearly out of a packet... Spirits from the bar also seemed to be heavily watered down - couldn’t taste any alcohol! Don’t go all inclusive. Include breakfast then eat out - lots of cheap places nearby and supermarket next door.

    Ruth, 3 night trip, Jun 19, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Stayed for 4 nights at the beginning of June. The hotel is in an ok location, is quite noisy next to a busy road but within walking distance of beach and bars. Public areas are very clean and the rooms are basic but clean. Bit of a pain with the card system to get drinks but the worst thing about this hotel is the food. You will certainly see at lunch and dinner the left over food from the previous meals, it’s very basic and lots of carbohydrates but not a lot to go with it. A lot of pork based food! I’m not a fussy eater and will always find something to eat at a buffet but on our last evening we walked out in disgust and ate out....after being given directions from reception staff to a closed restaurant! We found a lovely restaurant by the beach in the end. Wouldn’t rush back to the hotel just because of the food.

    Rebecca, 4 night trip, Jun 1, 2018

    Verified Expedia guest review

  • 6.0.Good

    Potential to be great but fall off a bit short

    This hotel have the potential to be excellent and charge a few pennies more. 1. If they had a functioning air cond the ever so noisy rooms would be resolved, it is so difficult to sleep with all the noise of that main road in front of the hotel where people beep like mad and motorbikes race! The food was very nice, the all inclusive facilities were nice but the customer service can do with some training, the man that greet you at the restaurant said to my back “people walk in here like it was their motherfucking house” (little did he know I am native Spanish). The receptionists are so rude and unhelpful except for the guy that is half Spanish and half English (I can’t remember his name but I know his mum is from Manchester), I found him he was the only helpful member of staff so great on him! The location of this hotel is great (if only the rooms could have air cond).

    Cynthia, Romance trip, May 13, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nous avons payé 520euro pour une semaine chambre double all inclusive Niveau rapport qualité prix rien de mieux super hôtel chambre propre piscine agréable de même que les 3 jaccuzi sur le toit avec une vue magnifique les repas tout les jours variés avec la quantité qu'il fallez. Personnel à l'écoute et très aimables. Je vous remercie d'ailleurs pour le geste que vous avez fait pour l'anniversaire de mon amis excellent séjour passé à htop palace calella

    7 night trip, Sep 11, 2020

    Verified Expedia guest review

See all 100 reviews